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Full-time
high school
Monthly Incentive Opportunity
Posted 16d ago
~40 hrs/week
Responsibilities
Manage past-due B2B accounts through proactive outreach and payment resolution. Maintain accurate customer records and process payments efficiently within the finance shared services team.
Requirements
Requires a high school diploma or GED and prior experience in collections. Proficiency in Microsoft Office and Salesforce is preferred, along with strong professional communication skills.
Full job description
Job Description
Ready to take your careerglobal?
Make your mark at one of the biggest names in payments. We’re looking for a Collections Agent (B2B) to join our ever-evolving Finance Shared Services team andhelp shape the future of global commerce.
What you’ll own
Connect with customers to help resolve past-due accounts through phone calls, emails, and other outreach methods, while working together to find payment solutions that fit their needs.
Keep an eye on outstanding balances and proactively help customers bring their accounts up to date.
Assist customers with billing and settlement questions, providing a positive experience and timely resolution.
Track and share updates on account statuses and payment progress.
Partner with teammates and support other accounting-related activities when needed.
Take ownership of your workday by managing priorities, balancing multiple tasks, and contributing to the success of the team.
Maintain accurate customer records and ensure information stays current and organized.
Process customer payments accurately and efficiently.
Record payment activity and account updates in the appropriate systems and reports.
Jump in on additional projects and responsibilities as needed.
What’s in it for you? This role offers hourly pay plus a monthly incentive opportunity, giving you the chance to earn even more based on your contributions and results!
What you'll bring:
High school diploma or GED required
Business-to-business (B2B) experience desired
Technical skills including Microsoft Office, Salesforce, Billing/Collections software preferred
Great verbal and written communication skills, with the ability to communicate in a persuasive and professional manner
Intermediate computer navigation and operation skills
Ability to work independently and in a team environment
Demonstrate effective people skills and sensitivities when dealing with others
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes aGlobalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’recurious andinnovative – always finding better ways to deliver impact.We empower each other to make decisions,andit’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like aGlobalpayer. Apply now totake your career global.
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EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Washington Candidates: Click here for information on the Fair Chance Act.
Related keywords
B2BCollectionsFinance Shared ServicesSalesforceMicrosoft OfficeBillingSettlementsAccount ManagementPaymentsGlobal CommerceCustomer RecordsAccount Status Tracking
As part of Global Payments, we’re multiplying what’s possible.
Industry
Financial Services
Company size
5,001-10,000 employees
Founded
1993
Headquarters
Cincinnati, Ohio
LinkedIn followers
303,771
Worldpay combined with Global Payments in January 2026 to create a leading payments technology and software company that powers commerce for businesses of all sizes worldwide. We help businesses grow with confidence by delivering innovative solutions that enable seamless payment acceptance, smarter operations and exceptional client experiences – online, in store and everywhere in between.
With its global reach, local expertise and scale, Global Payments processes billions of transactions and trillions in annual payment volume across more than 175 countries. Headquartered in Atlanta, Georgia, Global Payments is a Fortune 500® company and a member of the S&P 500.
Offices: 8500 Governors Hill Dr, Cincinnati, Ohio 45249, US · The Walbrook Buildind, EC4N 8AE, London, GB
How many Administrative jobs are open in Cincinnati, OH right now?
There are currently 1,514 open administrative positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Cincinnati, OH?
Companies currently hiring include UC Health, Medpace, TriHealth, Bon Secours Mercy Health, The Christ Hospital Health Network, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Cincinnati, OH?
Yes — 285 of the 1514 open administrative positions offer remote or hybrid work (54 remote, 231 hybrid).
How do I apply for Administrative jobs in Cincinnati, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.