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Winnipeg, Manitoba, Canada · On-site
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will be responsible for delivering store profitability goals and providing a high-quality customer sales experience. Additionally, you will handle cash transactions, manage customer accounts, and ensure compliance with safety and security protocols.
Successful candidates must have at least one year of experience in financial services and sales, along with a high school diploma or equivalent. Strong cash handling skills and a passion for customer service are essential for this role.
Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap between their financial needs and goals.
Through our trusted Money Mart® brand in Canada and United States, we proudly serve customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check cashing, money transfers, prepaid cards, currency exchange, and other everyday financial solutions for individuals and businesses.
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with confidence.
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada and the United States.
Our people are at the heart of our business. We’re committed to building inclusive teams, supporting the communities where we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll find a meaningful career with Momentum Financial Services Group.
Branch Location: 2545 Portage Ave
GENERAL FUNCTION
Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members interview customers for personal lending products, review application and financial information, recommend appropriate solutions, sell related financial products and services, complete transactions, maintain accurate records, and support payment arrangements for existing accounts.
This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company policies, regulatory requirements, and responsible lending practices.
Retail Team Members generally perform their duties within a secured work area protected by bullet-resistant glass and a controlled-access mantrap. Once hired, all retail Team Members will complete an internal multi-week Ready to Work Alone (RTWA) certification before working independently.
DUTIES/RESPONSIBILITIES
EDUCATION:
WORK EXPERIENCE
SKILLS
Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.
At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.
This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.
We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.
Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.
Momentum Financial Services Group has provided financial solutions to underbanked consumers for over 40 years. Our mission remains the same—to empower customers to manage their finances and achieve their goals. With a team of dedicated, driven professionals, we uphold the highest standards of customer service. We offer loans, check cashing, money transfers, and prepaid cards through our retail network and digital platforms. Wherever customers are on their financial journey, we provide the right solutions to meet their needs. With 1,500+ employees across Canada, the U.S., and India, we invest in their growth through training, benefits, and career development. Ready for a rewarding career in financial services? Explore opportunities at mfsg.com/careers. --- Momentum Financial Services Group fournit des solutions financières aux consommateurs sous-bancarisés depuis plus de 40 ans. Notre mission a toujours été la même : permettre à nos clients de prendre en main leurs finances et d’atteindre leurs objectifs. Forts d’une équipe de professionnels dévoués et motivés, nous respectons les normes les plus élevées en matière de service à la clientèle. Nous offrons des prêts, des services d’encaissement de chèques, des transferts d’argent et des cartes prépayées, grâce à notre réseau de succursales et à nos plateformes numériques. Peu importe le parcours financier de nos clients, nous leur proposons les solutions adaptées à leurs besoins. Notre entreprise compte plus de 1 500 employés au Canada, aux États-Unis et en Inde, et nous soutenons leur croissance en leur offrant des formations, des avantages sociaux et des occasions de développement professionnel. À la recherche d’une carrière gratifiante dans le domaine des services financiers? Découvrez les possibilités qui s’offrent à vous sur www.instacheques.ca/fr/carrieres Pour en savoir plus, visitez: www.mfsg.com Les résidents du Québec peuvent en savoir plus à: www.instacheques.ca
Offices: 20 Toronto St, 12th floor, Toronto, ON M5C 2B8, CA · 74 E Swedesford Rd, Suite 150., Malvern, Pennsylvania 19355, US
