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Solution Consultant, Cloud Platform Development and Integration
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$11k–$172k/yr
Other
Health and wellbeing resources, Paid volunteer days, Equity, Bonuses, Commissions
Posted 23h ago
Apply by Sep 11
~40 hrs/week
Remote in United States
Responsibilities
The Solution Consultant will partner with strategic enterprise customers to solve complex business challenges using Atlassian products and practices. They will also identify opportunities for service expansion and create technical guidance to support customer goals.
Requirements
Candidates must have 4-6 years of experience in or working with SaaS companies and at least 2 years in customer-facing roles. Demonstrated expertise in Atlassian Data Center platforms and cloud computing architectures is required.
Full job description
Overview
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
Your future team
The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, providing the highest benefits from their Atlassian investment. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.
We're hiring a Solution Consultant to join our Advisory Service’s Public Sector team as an individual contributor - this is not a managerial role. AtlassianSolution Consultantsare experts in Atlassian products, practices, and solutions, delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Each member of the team is accomplished at delivering performant strategic technical guidance at scale, aligning product capabilities with business needs and desired outcomes.
You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Our aim is to help customers unleash the potential of their teams and get the most out of their Atlassian investment.
What you'll do:
Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
Identify and promote opportunities for service and product expansion within a client’s organization
Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events
Your background:
4-6 years of experience within or working with SaaS companies
2+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
Demonstrated expertise in our Data Center Platform, including:
Experience administering Atlassian DC ecosystems and applications like Jira, Jira Service Management, Confluence, Bitbucket, Crowd, etc
Background in cloud computing architectures, integration methods, product upgrades, and associated security considerations
Demonstrated expertise in Teamwork Foundations, including
Proven ability to implement and optimize teaming frameworks with tools that enhance productivity, cohesion, and enterprise-wide collaboration
Experience driving effective organizational communication and project management with collaboration tools using core products in Atlassian’s Teamwork Collection – Jira, Confluence, Loom, and Rovo
Proven ability to define organizational goals and identify relevant metrics that drive measurable progress and provide clear reporting across complex organizations
You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication
It’s nice if you are:
Able to align your work schedule with US East and Central timezones
Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices
Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams
Experienced working with large customers in a consulting or technical expert capacity
Qualifications
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: USD 131400 - USD 171550
Zone B: USD 118200 - USD 154395
Zone C: USD 10900 - USD 142387
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.
Our mission is to help unleash the potential of every team.
Industry
Software Development
Company size
10,001+ employees
Founded
2002
Headquarters
Sydney, NSW
LinkedIn followers
2,649,179
Total funding
$50M
Atlassian powers the collaboration that helps teams accomplish what would otherwise be impossible alone.
From space missions and motor racing to bugs in code and IT requests, no task is too large or too small with the right team, the right tools, and the right practices.
Over 300,000 global companies and 80% of the Fortune 500 rely on Atlassian’s software, like Jira, Confluence, Loom, and Trello, to help their teams work better together and deliver quality results on time.
With our 300,000+ customers and team of 10,000+ Atlassians, we are building the next generation of team collaboration and productivity software.
We believe the power of teams has the potential to change the world — one that is more open, authentic, and inclusive.
Offices: Level 6/341 George St, Sydney, NSW 2000, AU · Singel 236, Amsterdam, Holland 1016 AB, NL · 465 Pine St, Level 13, San Francisco, California 94104, US · 816 Congress Ave Suite 1800, Austin, TX 78701, US · 321 E Evelyn Ave, Mountain View, California 94041, US