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Full-time
bachelor degree
Posted 9d ago
~40 hrs/week
Responsibilities
The General Manager is responsible for leading property operations, driving leasing and occupancy performance, and managing the onsite team. They will also serve as the primary ambassador for the community, building relationships with the university and local stakeholders.
Requirements
Candidates must have at least 3 years of experience in student housing property management, leasing, or operations. A bachelor's degree or equivalent experience is required, along with proficiency in property management software like Entrata.
Full job description
Description
Up Campus Management is hiring a General Manager to lead Nova Tallahassee, a purpose-built student housing community in Tallahassee, Florida. This is a leadership opportunity for an experienced student housing property manager who excels in leasing, understands campus-driven marketing, and can lead a high-performing onsite team while strengthening the property’s presence in the local market.
As General Manager, you will be instrumental in:
Strengthening Nova Tallahassee’s reputation within the university and surrounding community
Driving leasing and occupancy performance
Overseeing day-to-day property operations and resident experience
Setting and maintaining a strong operational and team culture
Building, developing, and leading a high-performing onsite team
This role is ideal for someone who thrives in a fast-paced student housing environment and enjoys taking ownership of leasing, operations, marketing, and team performance.
ABOUT THE ROLE
The General Manager will lead property operations and marketing strategy and serve as the primary ambassador for Nova Tallahassee on campus and within the surrounding community. This position reports to the Regional Manager and works closely with corporate leasing, marketing, and ownership.
The role is accountable for occupancy performance, revenue outcomes, brand execution, operational excellence, resident experience, and onsite team leadership.
WHAT YOU'LL BE RESPONSIBLE FOR
Leasing, Sales & Revenue Performance:
Own and execute the leasing strategy to meet occupancy and economic goals
Personally conduct tours and close qualified prospects using phone, text, email, and in-person follow-up
Train and coach the leasing team on Up Campus sales standards, touring practices, and fair housing compliance
Lead daily, weekly, and monthly leasing strategy sessions based on real-time data and market conditions
Monitor competitors and pricing through regular market surveys
Manage pre-leasing, unit assignments, concessions, and leasing goals
Maintain a clean, accurate Entrata dashboard for leads, applications, and pending leases
Marketing, Brand & Community Presence:
Lead ongoing leasing and marketing campaigns aligned with brand standards
Develop and manage the annual marketing plan and budget
Represent the property at campus and community marketing events
Build partnerships with student organizations, Greek life, academic groups, and local businesses
Establish strong relationships within the university community to drive word-of-mouth and social engagement
Team Leadership & Operations:
Recruit, train, and manage onsite staff to ensure consistency, accountability, and high performance
Coach team members toward professional growth while maintaining strong operational standards
Conduct performance reviews and address performance issues when needed
Ensure operational and leasing processes are followed accurately and consistently
Reporting & Administration:
Maintain accurate records through regular audits and system checks
Manage operating and marketing budgets in coordination with corporate leadership
Deliver weekly, monthly, and quarterly reporting with insights and recommendations to ownership
Requirements
WHAT WE'RE LOOKING FOR
Bachelor’s degree or equivalent student housing experience
3+ years of student housing property management, leasing, or operations experience, including experience leading onsite teams
Knowledge of the Tallahassee student housing market, including competitors, student and academic organizations, Greek life, and local businesses
Experience operating and driving leasing performance within student housing communities
Strong working knowledge of Entrata or similar property management systems
Proven ability to lead teams, drive leasing and occupancy performance, and execute marketing and brand strategy
THE IDEAL CANDIDATE
Highly organized, data-driven, and results-oriented
Confident communicator with strong written and verbal skills
Comfortable being hands-on in leasing, marketing, operations, and team leadership
Comfortable working evenings and occasional weekends during peak leasing and operational periods
Thrives in a fast-paced, performance-driven environment
SCHEDULE AND WORK ENVIRONMENT
Full-time, exempt role
Typical working hours between 8:00 a.m. and 6:00 p.m.
Evenings and occasional weekends may be required during peak leasing and operational periods
Occasional travel may be required
WHY JOIN UP CAMPUS MANAGEMENT
This role offers the opportunity to lead a student housing community in a major university market, develop a high-performing onsite team, and directly influence the property’s leasing performance, resident experience, operations, and long-term success.
Up Campus is a nationwide investor, developer, and manager specializing in student housing and campus-area real estate.
Industry
Real Estate
Company size
11-50 employees
Founded
2015
Headquarters
Chicago, Illinois
LinkedIn followers
2,366
Our projects have been recognized for excellence in design, sustainability, and enhancement of the cities and towns where we build and by the residents who live there.
Up Campus has over 20 years experience in “place making” - that critical step in creating vibrant and inspiring real estate where our residents and community want to learn, play, work, and live.
We’re guided by one simple principle learned from experience and respected industry veterans: Take Pride in Ownership. This principle guides site selection, design, construction, and management through the life-cycle of the asset.
NATIONWIDE EXPERIENCE
University of Arizona
Purdue University
Murray State University
University of Alabama
University of Virginia
University of Maryland
University of Oregon
University of Tennessee
University of Washington
University of Michigan
Arizona State University
University of Illinois
University of Georgia
University of Southern California
University of South Carolina
University of Texas
Texas A&M
University of West Virginia
Cornell University
Offices: 560 W Washington Blvd, Suite 200, Chicago, Illinois 60661, US
Property ManagementReal EstateProperty Development