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$125k–$160k/yr
Full-time
Benefit Stipend, Health & Wellness Reimbursement Program, Educational Resources, Career & Personal Development Program, Various Discount Programs
Posted 35d ago
~40 hrs/week
Responsibilities
Own strategic accounts end-to-end by executing value maps and driving complex deals from discovery to closure. Orchestrate internal teams and external partners to drive growth and adoption of AI-driven CRM solutions.
Requirements
Requires 8+ years of quota-carrying B2B tech sales experience with deep expertise in CRM, ERP, and HCM ecosystems. Must have a proven track record of building net-new pipelines and leading transformation roadmaps for enterprise clients.
Full job description
About SugarAI
SugarAI is redefining CRM for the age of AI.
We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.
More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.
Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.
If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.
\nImpact you will make in the role:
Account Ownership & Growth
Own strategic accounts end-to-end.
Build and execute value pyramids, value maps, account plan and opportunity plans aligned to customer outcomes
Consultative Selling & Value Creation
Lead discovery workshops and shape demand beyond RFPs
Position ROI-led, platform-based value propositions.
Deal Execution
Drive complex deals from SRL → Finance Closed
Navigate commercial negotiations while protecting margin.
Internal and External Orchestration
Align across BDRs, SCs, CSMs, Product, Marketing and Professional Services
Ensure a coordinated GTM approach with SoftwareOne, AWS, and Epicor.
Partner-Led Growth
Own relationships with strategic SI and referral partners (both Epicor and Sugar)
Drive co-innovation and joint deal execution from SRL →Finance Closed
Enablement & Adoption
Support SCs with Value Maps for demo readiness and POCs/ Art of Possible.
Drive adoption via Sugar University / Sugar Club.
Market & Competitive Positioning
Stay ahead of CRM/CX, ERP, and AI trends
Craft differentiated plays against Salesforce, HubSpot and D365.
What you will bring:
Deep Enterprise Selling Experience
8+ years quota-carrying B2B tech sales (SaaS/enterprise apps)
Strong exposure to CRM/CX, ERP, HCM ecosystems
Industry & Domain Expertise
Focus on Aged Care, Manufacturing, Wholesale & Distribution
Familiarity with ERP (End to End Procure to Pay and Order to Cash cycles) and HCM/Workforce Management (Core HR, Talent, Rostering and Payroll)
CRM/CX Thought Leadership
Ability to map end-to-end customer (CRM/CX) journeys
Lead transformation roadmaps and SugarAI - Art of Possible conversations, not just tool, product or services sales
Expertise across Sales, Service, Contact Centre, Marketing automation, Agentic AI, ISV Solutions.
Drive consistent, linear growth across ANZ corporate segment accounts
Partner Ecosystem Leadership
Build and leverage consulting & SI partnerships
Co-create joint GTM strategies and solutions
\n
$125,100 - $160,000 a year
Range provided above is for Base Salary (depending on experience) On Target Earnings = Base Salary + Variable (based on ARR sales)
\n
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.
Benefits and Perks:
Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:
- Benefit Stipend
- Health &Wellness Reimbursement Program
- Educational Resources - Career & Personal Development Program
- Various discount programs (i.e. travel, virtual exercises classes, etc.)
- We are a merit-based company with many opportunities to learn, excel and grow your career!
SugarAI: the CRM that actually helps sellers sell.
• B2B sellers know exactly where to focus, who to engage, and what to do next.
• AI uses customer and prospect data to highlight real opportunities and flag threats early.
Offices: 410 17th St, Ste. 1225, Denver, CO 80202, 410 17th St, Denver, Colorado 80202, US · Luise-Ullrich-Strasse 20, Munich, 80636, DE · 8/100 Walker St, North Sydney, NSW 2060, AU · Work.Life - 20 Red Lion St, Holborn, London, WC1R 4PS, GB · 410 17th St, Ste. 1225, Denver, Colorado 80202, US
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