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Job Description:

Why join DXC Technology

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

What you will be doing

The Regulatory Reporting & Assurance Lead is responsible for coordinating regulatory reporting, compliance assurance activities, and remediation oversight across the Self-Insurance business. The role ensures the timely collection, validation and analysis of operational and compliance information to support regulator submissions, executive reporting and governance requirements.
 

The position provides oversight of regulatory obligations, action plans and remediation activities, ensuring the business maintains regulatory readiness, delivers accurate and transparent reporting, and demonstrates effective management of compliance risks and obligations. This role plays a critical part in strengthening governance, supporting audit and assurance activities, and enhancing regulator confidence through proactive monitoring and reporting.
 

Responsibilities and duties:
 

Claims Management

• Coordinate the collection and validation of claims management data, compliance evidence and operational updates from stakeholders across the business.
• Monitor claims-related remediation initiatives and regulatory commitments to ensure actions are progressing as planned.
• Analyse claims performance, compliance outcomes and emerging trends to identify risks, control gaps and opportunities for improvement.
• Support the preparation of reports relating to claims management performance, statutory compliance and remediation activities.
• Maintain oversight of evidence and documentation required to demonstrate compliance with legislative and regulatory obligations.
   

Customer Service

• Support the delivery of transparent and accurate information to internal and external stakeholders regarding compliance performance and remediation progress.
• Prepare reports and updates that clearly communicate compliance outcomes, business risks and improvement initiatives.
• Work collaboratively with operational teams to ensure reporting accurately reflects customer, worker and stakeholder outcomes.
• Promote a culture of accountability, responsiveness and continuous improvement across the business.

Risk and Compliance

• Prepare and coordinate monthly regulator submissions, executive reports, governance packs and compliance status updates.
• Track regulatory reporting obligations, audit actions, remediation plans and compliance commitments to ensure deadlines are met.
• Monitor and report on compliance risks, audit findings, remediation progress and emerging regulatory issues.
• Conduct quality assurance reviews of data and evidence to ensure reporting accuracy, completeness and consistency.
• Support regulatory audits, assurance reviews and compliance assessments by coordinating information requests and evidentiary requirements.
• Escalate compliance risks, overdue actions and regulatory concerns to relevant leaders and governance forums.
• Contribute to the development and enhancement of reporting frameworks, assurance processes and governance controls that strengthen regulatory readiness.

Teamwork

• Build effective working relationships with operational leaders, technical specialists, compliance, governance and support teams.
• Coordinate cross-functional contributions to reporting, assurance and remediation activities.
• Provide guidance to stakeholders on reporting requirements, evidence standards and regulatory expectations.
• Foster a collaborative and accountable culture focused on compliance, risk management and continuous improvement.
• Participate in business improvement initiatives that enhance reporting capability, governance maturity and operational effectiveness.

The skills you’ll have

To be successful in this role you should have:

Education:

• A qualification or certification in a Business, Finance or related field (desirable).

Required Skills and Experience:

• Analytical and detail orientated.
• Effective organisation and time management skills, with the ability to manage competing priorities and meet timeframes.
• Strong problem-solving skills with the ability to interpret payroll data.
• High attention to detail and accuracy in compliance and legislation.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Excel.
• Experience in compliance, audit, assurance, governance, regulatory reporting, workers' compensation, insurance, financial services or a related regulated environment.
• Demonstrated experience preparing executive reports, regulator submissions, compliance reports and governance reporting.
• Proven experience coordinating remediation programs, corrective action plans and regulatory obligations to successful completion.
• Experience supporting internal audits, external audits, regulator reviews or assurance activities, including the coordination of evidence and stakeholder responses.
• Experience analysing operational, compliance and performance data to identify risks, trends, root causes and improvement opportunities.
• Demonstrated experience working within legislative, regulatory and policy frameworks, preferably within workers' compensation or insurance environments.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

• Extensive resources to support your onboarding and continual development including DXC University.
• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC.
• More time to do the things you love with flexible leave options, including purchased leave.
• Take time to give back with charitable and emergency services volunteer days.
• Well-being matters to us and our Employee Assistance Program is there to support you and your family.
• And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.