BTIG APAC Technology: Front Office Technical Support Specialist
Sydney, New South Wales, Australia · On-site
Senior
Job Purpose: BTIG APAC is seeking an experienced Front Office Technical Support Specialist for a 12-month contract based in Sydney. The role provides dedicated, front-line on-site support to a trading and operations grou…
Skills: Front Office Technical Support, Network Administration, Storage Services, Active Directory, SharePoint
Empowering Women. Transforming the World. Before it was called Activewear, Lorna Jane imagined it, designed it, and defined it creating a movement that redefined how women move, dress, and live. Today, we lead with purpo…
Finance & Business Support Manager - Rydges Sydney Central
Sydney, New South Wales, Australia · On-site
Senior
About EVT: Rydges Sydney Central is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world o…
"At Opal HealthCare, we know that companies don't succeed, people do." Our purpose is to bring joy to those we care for, guided by our C.A.R.E values of Compassion, Accountability, Respect and Excellence. As one of Austr…
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.…
Skills: Technical Support, Troubleshooting, Grafana, Problem Solving, Analytical Thinking
Company Description Who is Turner & Townsend? All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, t…
Maintenance Officer /Tradesperson - Lane Cove NSW $31.51 per hour + Super + NFP Salary Packaging Benefits Full-Time permanent position, 38 hours per week Start ASAP Are you a hands-on maintenance professional who takes p…
Skills: General Maintenance, Plumbing, Carpentry, General Repairs, Facility Upkeep
THE FUTURE IS WHAT WE MAKE IT. Master Scheduler (Sr. PP&C Analyst) Location: Sydney (NSW) Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honey…
Skills: MS Project, Primavera P6, Earned Value Management, Project Scheduling, WBS Strategy
About EVT: Rydges Camperdown is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of co…
Skills: Front Office Operations, Team Leadership, Guest Service, Property Management Systems, Opera PMS
THE FUTURE IS WHAT WE MAKE IT. Advanced Software Engineer Location: Sydney (NSW) Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you…
Skills: Software Development, Artificial Intelligence, Process Control, Advanced Process Control, Real-time Systems
Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, s…
Company Description At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our preve…
Remuneration: $1,420.00 - $1,520.00 per week + superannuation + staff perks About EVT: Moonlight Cinema Sydney is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wh…
Skills: Venue management, Team leadership, Operations management, Customer service, Staff training
Remuneration: $1,420.00 - $1,520.00 per week + superannuation + staff perks About EVT: Moonlight Cinema Sydney is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wh…
Sydney, New South Wales, Australia · Remote Solely
Mid level
Internal Sales Executive Job title: Internal Sales Executive Location: Brisbane, QLD Hours: 37.5 hours Working Pattern: Full-time, Home office 5 days per week careers.asafe.com Are you the kind of person who thrives on c…
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platfo…
Remuneration: $1,580.00 - $1,680.00 per week + superannuation + staff perks About EVT: Moonlight Cinema Sydney is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wh…
Remuneration: $1,580.00 - $1,680.00 per week + superannuation + staff perks About EVT: Moonlight Cinema Sydney is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wh…
Skills: Venue Management, Operations Management, Hospitality Management, Team Leadership, Customer Service
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access…
Skills: Business Development, Sales, Relationship Management, Commercial Negotiation, Market Microstructure
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Contract
Posted 15d ago
~40 hrs/week
Responsibilities
Provide dedicated front-line technical support to a Sydney-based trading and operations group, ensuring the reliability of local network, storage, and systems. Maintain desk-level tools using VBA and Python while collaborating with regional technology teams across APAC and the US.
Requirements
Requires experience in financial services technical support, specifically within a front office or trading floor environment. Must be proficient in Linux VM management, Active Directory, and scripting with Python and VBA.
Full job description
Job Purpose:
BTIG APAC is seeking an experienced Front Office Technical Support Specialist for a 12-month contract based in Sydney. The role provides dedicated, front-line on-site support to a trading and operations group of approximately 20 people, while working as part of a broader APAC Technology team spanning Hong Kong, Singapore, and Australia. Its central focus is the reliable day-to-day operation of the local network, storage, data-center, desktop, and systems environment that supports the desk.
The successful candidate will be a practical, dependable technologist who enjoys working directly with users in a fast-paced financial-services environment. They will resolve issues with minimal disruption, improve the reliability of desk-level tools and infrastructure, and work closely with local colleagues and remote technology teams. We welcome candidates with varied career paths who can demonstrate relevant technical capability, sound judgement, curiosity, and a willingness to learn.
Key Responsibilities:
Provide responsive, hands-on front-line technical support to Sydney-based trading and operations users.
Support the local network, storage, and data-center environment, escalating and coordinating with regional or US technology teams where appropriate.
Support and maintain desk-level Microsoft Excel, VBA, and Python tools, coordinating with their owners and users to resolve issues and improve reliability.
Administer and support Microsoft Office, SharePoint, Active Directory, and storage services.
Assist with storage strategy, migration, and transition activities, including knowledge transfer from existing support resources.
Build, maintain, and retire Linux virtual machines in line with agreed lifecycle and operational practices.
Diagnose and resolve desktop, systems, access, and connectivity incidents; communicate clearly about impact, progress, and resolution.
Work collaboratively with APAC and US technology colleagues to ensure critical systems have appropriate ownership and support coverage.
Required Skills and Experience:
Experience providing technical support in financial services, ideally within a front office or trading-floor environment.
Strong Microsoft Office support skills, including SharePoint and Active Directory administration, together with practical experience supporting network and storage services.
Experience building and managing Linux virtual machines.
Practical scripting and automation experience, particularly with VBA and Python, to support and maintain user-facing tools.
Ability to troubleshoot methodically, manage competing priorities, and resolve issues with appropriate urgency.
Clear, respectful communication skills and the ability to work effectively with traders, operations colleagues, and distributed technology teams.
A reliable, collaborative approach, with curiosity and a willingness to develop new platform knowledge.
Preferred Skills and Experience:
Provide basic database support and coordinate larger database work with the US technology team, including the SQLHK01 estate
Experience supporting front office trading platforms, such as Fidessa or Triton, including configuration, troubleshooting, and user support.
Familiarity with database operations or infrastructure lifecycle management.
Experience supporting storage migration or transition programs.
Important Notes:
Must be authorized to work in Australia.
Resumes must be included with your application in order to be considered.
No phone calls please, you will be contacted within two weeks if your application is successful.
About BTIG:
BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 725 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
BTIG is committed to an equal employment opportunity environment. In accordance with applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Offices: 350 Bush St, 9th Floor, San Francisco, California 94104, US · 65 East 55th Street, New York, New York 10022, US · 260 Franklin Street, Suite 720, Boston, MA 02110, US · 225 West Wacker Drive, Suite 1565, Chicago, IL 60606, US · 200 Crescent Court, Suite 225, Dallas, TX 75201, US
SALES TRADINGPORTFOLIO AND ETF TRADINGELECTRONIC TRADINGOUTSOURCE TRADINGINVESTMENT BANKINGPRIME BROKERAGECAPITAL INTRODUCTIONRESEARCH AND STRATEGYand CORPORATE ACCESSNon Profit