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$3k–$4k/mo
Full-time
Posted 40d ago
~40 hrs/week
Responsibilities
The role focuses on optimizing workflows and managing digitalization projects within the Charity Management System. It also involves conducting data analysis to generate actionable insights for case and budget management.
Requirements
Candidates need 2-3 years of experience in system management, data analysis, or digitalization projects. Proficiency in Power BI and strong communication skills for stakeholder interaction are required.
Full job description
Job Purpose –
Digital Solutions Executive in the Operational Affairs Section (OAS) of the Charity Development Department (CDD) plays a crucial role in optimizing workflows, providing valuable analytical insights, and managing digitalization projects. The key responsibilities include workflow enhancement, data analysis, and overseeing digital transformation initiatives.
Job Duties and Responsibilities –
Primary Duties and Responsibilities – Implementation and Maintenance of the Charity Management System
Evaluate and improve workflows by identifying and resolving bottlenecks to enhance efficiency and boost productivity.
Gather and analyse business requirements for the implementation and enhancement of new systems.
Develop detailed project schedules and ensure timely delivery of project milestones. (system review and enhancement)
Modify and configure basic workflows in the system (e.g., form routing, notifications) to ensure business requirements are met. (keep system up to date)
Identify system errors, report issues to the technical team, and follow up on resolutions to ensure user satisfaction.
Secondary Duties and Responsibilities - Data Analytics and Insight Generation
Conduct data analysis for case management, budget management, and charity services to generate actionable insights that support informed decision-making and continuous improvement.
Additional Responsibilities - Routine and Ad Hoc Operational Support
Provide operational support and undertake other duties as assigned by the supervisor.
Job Requirements –
Possess 2-3 years in system management, data analysis, or digitalization projects and relevant working experience.
Experience in VWO-related work is advantageous.
Possess strong skills and experience in system implementation, data management, and digitalization projects, including data migration, cleaning, deployment, project timeline development, UAT coordination, and IT system support and enhancement.
Excellent written and verbal communication skills to interact with stakeholders at all levels, provide clear instructions, and report on progress.
Proficiency in Power BI, including the ability to develop interactive reports and dashboards, create meaningful data visualizations, and support data-driven decision-making.
Soft Skills
Problem-solving skills, with the ability to apply structured methodologies to analyse issues, identify root causes, and develop effective solutions.
Demonstrate adaptability and change management capabilities to effectively support departmental initiatives, process improvements, and organizational transformation.
Self-directed learning mindset, with a proactive approach to acquiring new knowledge and skills.
Strong communication and collaboration skills, with the ability to work effectively with cross-functional stakeholders.
Related keywords
Digital TransformationPower BIVWOData AnalyticsWorkflow EnhancementSystem ImplementationUATData MigrationCase ManagementBudget ManagementCharity Management SystemProject ManagementBusiness RequirementsData VisualizationOperational Support
Established in 1993, Buddhist Compassion Relief Tzu-Chi Foundation (Singapore) is an accredited Institution of Public Character (IPC). For the past over two decades, the Foundation has been actively contributing to society in the areas of charity, medical aid, education, humanistic culture, and environmental protection.
We bridge and connect volunteers with those who need help; and in the process, we work out ways to help those who fall through society's safety net. Our work is manpower-intensive, but fortunately, we have an army of dedicated volunteers who generously devote their valuable time to help and care for the needy and underprivileged.
Visit our socials:
Website (EN) - www.tzuchi.org.sg/en
Website (CN) - www.tzuchi.org.sg
Facebook - fb.me/tzuchisg
YouTube - youtube.com/@TzuChiFoundationSg
Telegram (EN) - t.me/tzuchisg_en
Telegram (CN) - t.me/tzuchisg
Offices: 9 Elias Road, Pasir Ris, 519937, SG · 30a Yishun Central 1, Yishun, 768796, SG · Redhill Close, Block 90, Singapore, 150090, SG · Jurong West Street 52, Block 518A, Singapore, 641518, SG · Jurong East Street 31, Block 328, Singapore, 600328, SG