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About Thunes Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thun…
Skills: Account Management, Customer Success, B2B, Problem Solving, Data Analysis
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Join the dynamic Professional team at J.P Morgan’s APAC Private Banking business with a focus on China market and deliver exceptional experiences to our clients, Bankers and Investors. As a Professional for China market …
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Skills: Account Servicing, Commercial Insurance, Policy Administration, Customer Service, Portfolio Retention
Singapore, Singapore · On-site
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Singapore, Singapore · On-site
In this position you will.... Be responsible for providing a full spectrum of account servicing for new and/or renewal business primarily for SME clients, marine cargo insurance and specialized product schemes in commerc…
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Singapore, Singapore · On-site
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Singapore, Singapore · On-site
Associate Systems Engineer 2 The Presales Systems Engineer (PSA) is a technical sales professional responsible for driving AI, Cloud, Infrastructure, and Modern workload solutions in Singapore. This role partners closely…
Skills: Presales, Systems Engineering, Solutions Architecture, AI Solutions, Cloud Infrastructure
Singapore, Singapore · On-site
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Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spe…
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Singapore, Singapore · On-site
Associate Systems Engineer 2 The Presales Systems Engineer (PSA) is a technical sales professional responsible for driving AI, Cloud, Infrastructure, and Modern workload solutions in Singapore. This role partners closely…
Skills: Presales, Systems Engineering, Solutions Architecture, AI Solutions, Cloud Infrastructure
Singapore, Singapore · On-site
$8k–$11k/mo
Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spe…
Skills: Complaint Arbitration, Team Leadership, KPI Management, Stakeholder Management, Data Analysis
Singapore, Singapore · On-site
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Singapore, Singapore · On-site
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Skills: Automation, Infrastructure Development, EV Solutions, Solar Energy Systems, BESS
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The Account and Operations Manager will manage a portfolio of business accounts, ensuring smooth day-to-day transactions and troubleshooting operational issues. They will act as the primary contact for clients, advocating for their needs and collaborating with internal teams to enhance customer experience.
Candidates should have 3-7 years of experience in B2B Account Management or related roles, ideally within technology or financial services. A strong customer success mindset, operational focus, and proficiency in digital tools are essential.
Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies.
Thunes’ network connects directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.
Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the network receive unrivaled speed, control, visibility, protection and cost efficiencies when making real-time payments, globally.
Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks.
Headquartered in Singapore, Thunes has offices in 14 locations, including Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, New York, Paris, Riyadh, San Francisco and Shanghai.
For more information, visit: https://www.thunes.com/
The Accounts and Operations Executive will sit at the intersection of client relations and operational execution.
In this dual role, you will be the bridge between our clients and our internal technical and financial and operational infrastructure. You will also manage a portfolio of growing business accounts, ensuring their day-to-day transactions run smoothly, while simultaneously troubleshooting operational bottlenecks.
Reporting to the regional Head of Account Management, you will build strong day-to-day relationships with these accounts, helping them get the most value from Thunes. You will be their first point of contact for our products and services, ensuring a great customer experience, driving healthy adoption, and identifying smaller cross-sell and upsell opportunities, often in collaboration with more senior Account Managers in the region.
You’re a natural people person who enjoys solving customer problems; you’re excited to deepen your knowledge of high-growth technology and payments businesses; you’re organized, proactive, and comfortable working with data and digital tools.
Sounds like you?
The Smart Superhighway to move money around the world.
Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 140 countries and more than 90 currencies. Thunes’ Network connects directly to over 12 billion mobile wallets, stablecoin wallets and bank accounts worldwide, as well as 15 billion cards via more than 220 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the Network receive unrivaled speed, control, visibility, protection, and cost efficiencies when making real-time payments, globally. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Headquartered in Singapore, Thunes has offices in 14 locations, including Atlanta, Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: https://www.thunes.com/
Offices: 1 Raffles Place, #28-61 One Raffles Place Tower 2, Singapore, 048616, SG · 70 St. Mary Axe London, Office 302, London, London EC3A 8BE, GB · No 3, Lane 26, Qixia Road, Room 136, Floor 4, Shanghai, Pudong, CN · 5, Rue Bouchardon, Paris, Île-de-France 75010, FR · Sanlam Towers, 1 Waiyaki Way, Workstation No. 12, 4th Floor, Nairobi, KE
