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San Francisco, California, United States • On-site
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Oversee programs, staff, and services across assigned properties to ensure alignment with the national program model. Develop community partnerships and conduct audits to evaluate the quality and consistency of program delivery.
Requires a Bachelor's degree with five years of experience in community development or social services and two years of management experience. Preferred qualifications include a Master's degree or professional licenses such as LCSW or LCPC.
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
The Resident Services Manager II will oversee programs, staff, and services at each property in an assigned region in accordance with the mission and core values of Mercy Housing and the national program model for Resident Services. Supervises other Resident Services Managers and/or manages Resident Services for a state or region with a large number of properties and programs. Properties may include different types of housing with varying program models.
We encourage candidates with lived experience to apply. This is an on-site position.
Pay: $31.00-$35.00/salary
Benefits:
*this is a brief summary of the position.
**Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Mercy Housing is committed to creating affordable housing, inclusive communities, and inspiring dreams.
Mercy Housing is working to create a more humane world where poverty is alleviated, communities are healthy and all people can develop their full potential. We believe that affordable housing and supportive programs improve the economic status of residents, transform neighborhoods and stabilize lives. We provide affordable, program-enriched housing to a variety of people across the country, including low-income families, seniors and people with special needs. We acquire and renovate housing, as well as develop new properties. The majority of our homes are rental, but we also offer some homeownership opportunities in various communities.
Offices: 1600 Broadway St, Suite 2000, Denver, Colorado 80202-5704, US · 1360 Mission Street, Suite 300, San Francisco, California 94103, US · 120 S. LaSalle, Suite 1850, Chicago, IL 60603, US · 2505 Third Avenue, Suite 204, Seattle, WA 98121, US · 260 Peachtree Street, Suite 250, Atlanta, Georgia 30303, US
