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Deliver exceptional customer service by guiding guests through ice cream flavors and processing transactions. Maintain shop operations through restocking, cleaning, and adhering to food safety standards.
Candidates must be at least 16 years old and available to work evenings, weekends, and holidays. Ability to work at least three shifts per week, including two closing shifts, is required.
Job DetailsJob Location: Fillmore - San Francisco, CA 94115Position Type: Part TimeSalary Range: $19.61 - $19.61 HourlyJob Category: Retail
Now Hiring: Ice Cream Scoopers – Salt & Straw
At Salt & Straw, we believe in making it count—every scoop and every guest interaction.
We're hiring Scoopers to create memorable experiences. More than serving ice cream, Scoopers guide guests through our flavors, share ingredient stories, and create meaningful connections.
If you love working with people, thrive in a fast-paced environment, and value kindness, curiosity, and hospitality, we'd love to meet you.
Scoopers are at the heart of the Salt & Straw experience, creating memorable moments for guests while helping the shop run smoothly.
Deliver exceptional customer service and create welcoming experiences for every guest
Share flavor stories, offer samples, and help guests discover their next favorite scoop
Scoop ice cream, make waffle cones, operate the register, and support daily shop operations
Greet guests, answer questions, and help guide the flow of the shop
Accurately process transactions and assist with online and delivery orders
Prepare products according to recipes and quality standards
Restock ice cream, supplies, and retail products throughout the shift
Maintain food safety, cleanliness, and organization standards across the shop
Support dishwashing, cleaning, and other operational tasks that keep the shop running smoothly
Work collaboratively with teammates to create a positive and supportive environment
We offer competitive pay, flexible scheduling, meaningful benefits, and opportunities to grow.
Financial Flexibility: Optional earned wage access and a 401(k) match after three months—even for part-time Team Members
Health & Wellness: Medical, Dental, and Vision benefits may become available upon reaching eligibility requirements
Mental Health Support: Free, 24/7 access to licensed mental health professionals for Team Members and their families
Work-Life Balance: Flexible scheduling, paid sick time, paid parental leave, and paid voting time
Education & Growth: Up to $1,800 annually in Educational Assistance plus opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles
Team Discount: 30% off all the magic
First Dibs on Flavors before the public
Pet Insurance and additional wellness benefits
Flexible Spending Accounts, commuter benefits, and more
Are 16+ years old
Can work evenings, weekends, and holidays
Can work at least 3 shifts per week, including 2 closing shifts
Enjoy working with people and creating memorable guest experiences
Have strong communication skills and a positive attitude
Thrive in fast-paced environments and enjoy staying busy
Work well as part of a team and support those around you
Are curious, dependable, and eager to learn
Have food service, retail, coffee, restaurant, hospitality, or customer service experience (preferred but not required)
Are comfortable discussing flavors, offering samples, and engaging with guests
Ready to Scoop the Unbelievable? This is more than a job. It’s a chance to build something that matters, with your hands, your heart, and a whole lot of ice cream.
Food Allergy Warning: This role involves working in an environment where common food allergens (peanuts, tree nuts, dairy, eggs, soy, wheat, seafood) are present.
Equal Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background.
E-Verify Participation: We participate in E-Verify to confirm work authorization.
These values guide everything we do — from the way we scoop, to how we show up for our guests, teammates, and communities.
We make ice cream that’s about more than ice cream.
At Salt & Straw, anything is possible. Crafted with unthinkable care, our team cooks, freezes, candies, smashes, drizzles, ribbons, spoons, and sprinkles, creating flavor profiles that awaken taste buds. Using ice cream as a blank slate for storytelling, we fearlessly explore ingredients, discover emerging artisans, and share inspiring, unifying experiences.
