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Design and implement technical guardrails and monitoring systems to ensure AI safety, fairness, and transparency. Collaborate with cross-functional teams to translate regulatory requirements into actionable technical frameworks for AI deployment.
Requires a Master's degree or equivalent with over 6 years of experience in AI ethics, research, or trust and safety. Expertise in fairness, alignment, and generative AI risk mitigation is essential.
At Schwab, you will build a rewarding career while making a difference in the lives of our millions of clients. Here, innovative thinking meets creative problem solving as we work together to challenge the status quo. We believe in the power of collaboration and value being together in the office, which is why this role is based on-site in our San Francisco office. Joining Schwab means joining a company committed to transforming the financial industry and putting clients at the center of everything we do.
Schwab’s AI Strategy & Transformation team, known as AI.x, is the central hub for Artificial Intelligence at Schwab. We are an integrated product, engineering, strategy and risk team, all based in San Francisco. We help set the enterprise vision for AI, invest in the most promising opportunities, and accelerate delivery across the company. We also build the research platform that powers AI at scale and explore next-generation GenAI efforts that will redefine how we serve our clients.
As a Responsible AI Researcher, you will bridge the gap between regulation, ethical principles, and technical innovation, shaping how AI is safely and ethically deployed across our products and services. You will translate complex and often ambiguous regulatory requirements into actionable technical guardrails, evaluation frameworks, and continuous monitoring benchmarks. In addition to interpreting existing standards, you will advocate for best practices, anticipate where regulations may be heading, and help position Schwab to maintain the trust that is central to our business.
In this highly visible and cross-functional role, you will ensure Schwab’s AI systems set industry benchmarks for safety, fairness, and transparency. You’ll work closely with teams across research, engineering, product, legal, compliance, and risk to address complex and emerging challenges in responsible AI. This role offers significant opportunities to innovate—designing and implementing solutions for problems where established best practices may not yet exist—and to help shape the technical and organizational standards that guide Schwab’s AI systems. Your work will directly inform executive decision-making, regulatory engagement, and the development of trusted AI products at scale.
What You’ll Do
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
Charles Schwab is a different kind of investment services firm – one that strives to disrupt the status quo of the traditional Wall Street approach on behalf of our clients. We believe today, as we did on Day 1, that when you find ways to improve the investing experience for your clients, then business results will follow. Follow our company culture at #SchwabLife and see how we give back at #Schwab4Good. Support hours: 7 a.m.–7 p.m. CT or 24/7 at schwab.com/contact-us. Social Media Disclosures: https://www.aboutschwab.com/social-media (#0424-TM8W)
Offices: 3000 Schwab Way, Westlake, Texas 76262, US · 211 Main St, San Francisco, CA 94105, US · 9899 Schwab Way, Lone Tree, CO 80124, US · 2423 E Lincoln Dr, Phoenix, Arizona 85016, US · 200 S 108th Ave, Omaha, Nebraska 68154, US
