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Full-time
high school
Medical insurance, Dental insurance, Vision insurance, 13 paid holidays, 401k with match, Vacation days
Posted 2d ago
~40 hrs/week
Responsibilities
The Front of House team member acts as a host to customers, manages dining room cleanliness, and supports kitchen staff by expediting orders. They are responsible for restocking supplies, setting tables, and ensuring a high standard of customer service throughout the shift.
Requirements
Candidates must have a high school diploma or GED and at least one year of experience in food service or customer service. An active ServSafe food handler's card is required to perform the duties of this role.
Full job description
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The pay rate or range for this position is: $32.00 per hour32.00 per hour
Job Summary
As a representative for our company you will serve as a host/hostess to customers, you will be the frontline for customer service. You will serve as a host/hostess to customers and support kitchen staff by accommodating any special needs of guests. As a part of the team you will inspect dining room serving stations and tables for cleanliness and neatness, restock supplies, set tables, buss tables, take orders, prepare beverages and expedite orders.
Job Description
Benefits/Perks:
No Weekends
Monday to Friday: 11:30am - 8:00pm
Snacks and meals provided during shifts
Medical, Dental, and Vision Insurance
13 paid holidays
401K with match
Vacation and Sick days
Essential Functions
Accommodates and special needs of the guests.
Inspects dining room service stations for neatness/cleanliness, restocks food and condiment stations while avoiding contamination.
May prepare beverages and expedite food orders.
Monitors the number of guests entering/exiting the café.
Stock/Re-stock utensils, plates, glasses in the service area.
Uses carts to transport utensils, glassware, plates, and food.
Acts as a host/hostess for guests, takes orders, and set/re-set tables with place settings.
Restocks food and condiment stations while avoiding contamination.
Follows safety and sanitation procedures with all guidelines from OSHA, Department of Public Health and Risk Management.
Other duties as assigned.
NOTE: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks which are illustrative ONLY, and is not a comprehensive listing of all functions and tasks performed or assigned by this position.
Knowledge and Skills
Interpersonal and organizational skills.
Excellent culinary skills.
Sense of urgency.
Strong communication, time and resource management and planning skills.
Ability to manage multiple tasks and projects on a consistent basis.
Customer service.
Professional appearance.
Ability to move throughout the café and kitchen.
Ability to wipe down tabletops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the operation.
Knowledge of safety and sanitation in the workplace.
Ability to lead a team
Education and Work Experience
High School diploma, GED or equivalent.
1+ year experience in a food service operation and or customer service role.
Work Environment
The work environment for Front of House includes the following large kitchen environment elements and exposures.
Fast paced kitchen.
High sense of urgency.
Moderate to high noise level.
Exposure to soap and cleaning solutions.
Slippery/uneven surfaces may be encountered.
Environmental demands: Hot surfaces, food trays, hot water for heating.
Requirements
Must have and maintain an active Handlers’ Card (ServSafe) and adhere to local food handler requirement.
Physical Demands
Constant handling of food, carts and cooking equipment.
Constant use of hands while preparing food.
Constant grasping of food and equipment.
Lifting and carrying constantly objects that weight less than 10 - 12 pounds.
Frequently lifting and carrying objects between 21-30 pounds.
Occasionally lifting objects more than 40 pounds.
Items weighing over 40 lbs. must be carried by two people.
Constantly reaching across surfaces, above shoulders and outward.
Frequently pushing and pulling loaded and unloaded carts.
Good or correctable vision is required to safely perform all duties.
Frequent standing, walking, bending and twisting are required to perform cooking and food prep duties. Squatting and kneeling may be required. Good balance required to safely perform all assigned tasks. Neck flexion and usage will be constant while performing assigned tasks.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Authorization
Authorized to work in the U.S.
Equal Employment Opportunity Employer
Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Americans with Disabilities Act
Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Related keywords
Front of HouseCustomer ServiceFood ServiceServSafeHospitalityKitchen OperationsSafety ProceduresSanitationInventory ManagementDining Room MaintenanceFood HandlingOSHAPublic HealthRisk ManagementTeam Coordination
Flagship Facility Services is a facilities maintenance company headquartered in Southlake, Texas. In 35 years, Flagship has grown from a one-person startup to a leader in the rapidly developing FM space. We now provide holistic solutions to more than 1,800 client locations across the U.S. and Canada.
Flagship specializes in janitorial services, engineering, and maintenance for the aviation, manufacturing, and Life Sciences industries. With 6,500+ employees, we’re dedicated to creating the best possible experience for our customers.
We hire people who reflect our core values: respect, caring, customer focus, accountability, safety, and integrity. For more information about Flagship careers, visit flagshipinc.com/jobs!
Offices: 1050 North 5th Street, San Jose, CA 95112, US · 2650 South 46th Street, Suite 103, Phoenix, Arizona 85034, US · 21720 S. Wilmington Ave., Suite 302, Long Beach, CA 90810, US · 3150 Premier Dr, Irving, Texas 75063, US · 4160 George J Bean Parkway, Suite 1100, Tampa, FL 33607, US