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$147k–$163k/yr
Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, 403(b) Retirement Plan, Paid Time Off, Tuition Reimbursement
Posted 14d ago
~40 hrs/week
Responsibilities
Manage and optimize digital marketing platforms, including the WordPress website, email campaigns, and marketing analytics to drive engagement and occupancy. Coordinate cross-functional digital projects and serve as the primary liaison for external development partners.
Requirements
Requires a Bachelor's degree in Marketing or a related field and at least five years of experience in digital operations or marketing technology. Proficiency in CMS platforms, GA4, and email automation is essential, with a preference for experience in nonprofit or healthcare sectors.
Full job description
Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is the leading senior services organization in Northern California. Our continuum of care includes: the Frank Residences assisted living and memory care; the Jewish Home and Rehabilitation Center, offering long-term skilled nursing, short-term rehabilitation, an acute geriatric psychiatric unit for adults over the age of 65; and our Foundation.
Founded in 1871 and formerly known as the Jewish Home, our legacy grounds us as our vision propels us forward. Today, we've evolved to support more than 2,500 older adults each year through innovative, comprehensive programs rooted in the Jewish values of compassion, community, and excellence. We are equally proud of our inclusive culture, where 950 team members of diverse faiths and backgrounds work together in shared purpose.
WHY WORK WITH US
Mission-driven nonprofit organization
Competitive compensation and comprehensive benefits
Meaningful work that positively impacts the lives of older adults every day
Inclusive community, welcoming to all (you do not need to be Jewish to live or work here)
Supportive, team-oriented environment
Opportunities for professional growth and development
Collaborative leadership focused on enhancing the employee experience
POSITION SUMMARY The Digital Operations Manager (DOM) is responsible for managing and optimizing the organization's digital marketing platforms, website, email communications, marketing analytics, and digital campaigns. This role plays a critical part in supporting audience engagement, fundraising initiatives, occupancy growth, and organizational communications through data-driven digital strategies.
The ideal candidate is a highly organized, tech-savvy marketing professional who thrives in a fast-paced, collaborative environment. This individual combines strong technical expertise with project management, content development, and analytical skills while successfully managing multiple priorities and delivering high-quality digital experiences.
KEY RESPONSIBILITIES
Develop, execute, and optimize email marketing campaigns, including audience segmentation, list management, automation, scheduling, deployment, and performance analysis.
Build and maintain automated email journeys and nurture campaigns to support marketing, fundraising, and engagement initiatives.
Monitor email deliverability, maintain database hygiene, and ensure compliance with CAN-SPAM and applicable regulations.
Collaborate with CRM and data stakeholders to maintain accurate audience segmentation and campaign targeting.
Manage day-to-day updates and maintenance of the organization's WordPress website, ensuring content is accurate, current, and aligned with organizational priorities.
Create and maintain website pages, landing pages, online forms, and event registration pages while following accessibility and user experience best practices.
Conduct regular website content audits and coordinate updates with internal stakeholders.
Monitor and analyze website, email, social media, fundraising, and digital marketing performance using analytics platforms and reporting tools.
Develop dashboards, reports, and performance summaries to measure campaign effectiveness and support strategic decision-making.
Translate digital analytics into actionable recommendations that improve audience engagement, fundraising, occupancy growth, and marketing performance.
Track and report on social media metrics, including engagement, impressions, click-through rates, audience growth, and conversions.
Develop, edit, proofread, and publish digital content across websites, email campaigns, intranet, blogs, social media, and other digital communication channels.
Ensure all digital content aligns with organizational branding, messaging, and communication standards.
Coordinate digital marketing projects with cross-functional departments including Development, Clinical Services, Operations, Facilities, Dining Services, and Events.
Serve as the primary liaison with external website and intranet development partners, managing project timelines, priorities, and deliverables.
Support ongoing marketing initiatives.
JOB DETAILS
Pay Rate: $147,000 - $163,000 annually
Hours: Full-Time
This is an on-site position; local candidates only
APPLICATION REQUIREMENTS
To be considered for this position, applicants must submit:
A current resume.
A brief portfolio (PDF or link) highlighting relevant digital marketing, website management, email marketing, analytics, reporting, or digital communications projects.
Portfolios should include examples such as:
Dashboards and performance reports.
Email marketing campaigns.
Website or landing page projects.
Marketing automation workflows.
Digital communication materials.
Other work products demonstrating technical proficiency, creativity, and measurable results.
REQUIRED QUALIFICATIONS
Bachelor’s degree in marketing, Communications, Digital Media, or a related field, or an equivalent combination of education and experience.
Minimum of five years of experience in digital marketing, digital operations, marketing technology, or a related field.
Demonstrated experience managing digital marketing platforms, email marketing automation, CRM systems, website content management systems (CMS), fundraising platforms, and event registration tools.
Experience with WordPress, Google Analytics (GA4), SharePoint, or similar CMS platforms.
Strong analytical skills with the ability to interpret performance data and develop actionable recommendations.
Excellent project management, organizational, and time management skills with the ability to manage multiple priorities and deadlines.
Strong written, verbal, and interpersonal communication skills.
Experience with HTML/CSS, marketing automation platforms, Salesforce, Adobe Creative Suite, Canva, or related digital marketing tools is preferred.
Experience working within nonprofit, healthcare, senior living, mission-driven, or Jewish community organizations is preferred.
Ability to work independently while collaborating effectively with cross-functional teams and external vendors.
PHYSICAL REQUIREMENTS
Ability to sit, stand, and work at a computer for extended periods.
Ability to use standard office equipment, including computers, monitors, and mobile devices.
Ability to occasionally lift and carry materials weighing up to 25 pounds.
Ability to travel occasionally for meetings, events, or organizational activities as needed.
Ability to communicate effectively in person, virtually, and through written correspondence.
OUR INVESTMENT IN YOU
Full Benefits(Medical, Dental, & Vision), 403(b) Retirement Plan, Paid Time Off (PTO), Tuition Reimbursement, Commuter Benefits, Weekday Shuttle Services to and from Glen Park Station.
San Francisco Campus for Jewish Living is committed to employing a diverse and inclusive workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Related keywords
Digital OperationsWordPressGoogle AnalyticsGA4SalesforceSharePointHTMLCSSAdobe Creative SuiteCanvaEmail AutomationCRMCAN-SPAMNonprofitHealthcareSenior Living
Nestled on a nine-acre campus in San Francisco's Excelsior neighborhood, the San Francisco Campus for Jewish Living (SFCJL) is a center of excellence in senior care. This includes the Frank Residences, offering premium independent living, assisted living, and memory care services; the Jewish Home and Rehabilitation Center, featuring long-term skilled nursing, short-term rehabilitation, and an acute psychiatric unit specialized in mental healthcare for older adults over age 55; and the Jewish Home and Senior Living Foundation.
Catering to over 2500 older adults annually from diverse faiths and backgrounds, our dynamic campus houses innovative programming, welcoming public spaces encouraging social connection, and sunlit garden terraces to enjoy nature. Contemporary apartment designs and upscale amenities enhance our commitment to fostering health, camaraderie, and lifelong learning opportunities.
Offices: 302 Silver Ave, San Francisco, California, US
Skilled NursingAcute Geriatric PsychiatryRehabilitationMemory CareAssited LivingSENIOR LIVINGand ResidencesHospitalHealth CareAssisted Living