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$17/hr–$26/hr
Full-time
high school
Health care, Retirement savings, Paid time off, Vacation, Employee discounts, Bonus plan
Posted 2d ago
Apply by Nov 10
~40 hrs/week
Responsibilities
The Retail Sales Associate is responsible for providing exceptional customer service, building client relationships, and achieving sales targets through personalized recommendations. They must also maintain the store environment, perform minor repairs, and provide omnichannel support.
Requirements
Candidates must have a high school diploma or equivalent and at least two years of retail sales experience, preferably in the luxury or eyewear industry. Strong communication skills, punctuality, and the ability to work flexible hours are essential.
Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today.
We strived to be the most prestigious and culturally distinctive eyewear company in the world. Committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.
Oliver Peoples is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will be expected to possess an in-depth knowledge of our products, including the latest trends and styles, and provide personalized recommendations to our clientele.
MAJOR DUTIES AND RESPONSIBILITIES
Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
Assist with minor adjustments and repairs.
Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
Understands and adheres to all brand policies and procedures.
Perform other miscellaneous duties as assigned by management.
BASIC QUALIFICATIONS
High school diploma or equivalent.
2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry.
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
Must be punctual and reliable. Timeliness and dependability are essential.
Ability to work flexible hours, including evenings, weekends, and holidays.
Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.
Demonstrated ability to achieve sales targets and exceed customer expectations.
A team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback.
Is a natural problem-solver and analytical thinker, possesses the ability to identify issues, evaluate solutions and implement effective strategies to overcome challenges. Navigates through workload pressure with ease.
Ability to stand for extended periods and lift up to 25 pounds.
PREFERRED QUALIFICATIONS
Experience operating a POS system.
Luxury sales or eyewear industry experience.
Pay Range: 17.55 - 26.32
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected]
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of advanced vision care products, eyewear and med-tech solutions. Our Mission is to help people around the world to see more and be more by addressing their evolving vision needs, personal style aspirations and desire to feel more connected to the world around them.
We are home to the most innovative lens technologies, including Varilux, Stellest and Transitions, iconic brands such as Ray-Ban, Oakley and Supreme, the most desired luxury licensed brands and world-class retailers including Sunglass Hut, LensCrafters, Vision Express and Apollo. Backed by robust R&D investments, distinctive capabilities and a top-quality asset portfolio, we drive innovation across categories, from cutting edge medical instruments and solutions for eye health to category-defining smart glasses, all of which push the boundaries of the industry and reimagine the eyes as a gateway to new possibilities.
With over 200,000 employees across 150 countries, 600 operations facilities, serving 300,000 eye care professionals and operating 18,000 stores, the Group generated consolidated revenue of Euro 26.5 billion in 2024. Our OneSight EssilorLuxottica Foundation has given access to sustainable vision care to nearly 1 billion people in underserved communities.
Our ambition is clear. We are building a platform where the eyes are the gateway to new possibilities – bridging the gap between the digital world and human experience.
At EssilorLuxottica, we are Empowering Humans.
Offices: 1-6, Rue Paul Cézanne, Paris, FR · Piazzale Luigi Cadorna, 3, Milan, IT
Health CareProduct DesignEyewearBeauty & Personal Accessories StoresRetail and wholesale