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The manager is responsible for overseeing warehouse operations, fleets, and personnel while optimizing assets through P&L analysis and cost control. They must also ensure customer satisfaction by resolving service issues and maintaining effective communication with internal and external stakeholders.
Candidates must have a high school diploma with 3-5 years of transportation, logistics, or supervisory experience. The role requires the ability to work flexible shifts, including nights and weekends, and the capacity to travel to various account locations.
Communicate with customers, internal departments, and team to identify and resolve problems or issues with personnel, customer, account, etc. throughout the day and, where required, when on call
Create and execute plan for forecasted freight volumes/customer volume needs, power/equipment needs, and adjust capacity needs as a result to ensure fleet/carrier and equipment coverage is seamless and meets Federal and state requirements; Potential to hold responsibility for the management of inventory, warehouse, and/or the overall upkeep and security of the facility and property
Facilitate and determine selection, hiring, employee trainings and development including monitoring ongoing performance progress to promote, engage, and retain employees by optimizing job performance through evaluations, individual development plans, and employee recognition programs
Lead personnel to resolve service issues, routing and/or planning for safe on time service, receipt, inventory, material handling and safety of goods coming through the warehouse, etc. as they occur throughout the day and, where necessary, when on call; May coordinate warehouse resources in order to maintain working processes
May assist warehouse workers with duties including but not limited to operating loading/unloading vehicles, preparing goods and materials, and processing receipts, inventory, etc.
Monitor and communicate operational safety standards, warehousing, material handling, and shipping requirements; takes proactive steps to create a positive safety culture at their accounts by enforcing company policies, ensuring compliance, and company safety requirements are being met
Oversee assigned operations and serves as the first point of contact with their assigned customers in order to provide exceptional service and trouble free account safety, efficiency and profitable operation
Provide input in the creation of an annual budget, audit current year performance of actual versus budgeted expenses and provide feedback to the Controller regarding required changes to the budget as a result of operational changes
Responsible for complete P&L performance, including cost control decisions, expense management, and maximizing profitability, as well as identifying and maintaining key performance indicators. Includes design versus actual data analysis for each customer through mid-year business reviews, annual account assessments, and preparing and presenting final presentation, etc
Responsible for the management of employee payroll, and/or creation of invoices and ensuring customer billing is accurate and timely
High School Diploma with 3-5 years of Transportation/Logistics experience and/or 3-5 years of supervisory experience, &/or military equivalent; ability to work across multiple shifts including nights and/or weekends if needed. Must be willing to travel to account, customer, & company event locations when applicable.
Preferred Qualification:
Bachelor's Degree in Business Management, Supply Chain, Finance, or related fields with 1 year of relevant professional experience or 2-4 years of experience with J.B. Hunt or in the Transportation/Logistics industry with 3-5 years of supervisory experience
AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
Ability to process information with high levels of accuracy
Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
Ability to accurately analyze situations and reach productive decisions based on informed judgment
Ability to adapt to changing environments
Establish and maintain healthy working relationships with clients, vendors, and peers
Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
Effective communication skills
Ability to develop and track challenging goals that support business strategies
Knowledge of business metrics and Key Performance Indicators (KPIs)
Ability to form and manage effective teams
Participate in the process of recruitment of permanent and contract personnel, achieving optimal match between candidate and position
Understanding the resources required to achieve business objectives and the ability to plan, mobilize, and distribute resources to fulfill business objectives and plans.
This position is not eligible for employment-based sponsorship.
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
To create the most efficient transportation network in North America
J.B. Hunt specializes in freight shipping for customers of all sizes. Our mission is to drive long-term value for our people, customers and shareholders while staying focused on our vision to create the most efficient transportation network in North America. Our foundations – People you trust. Technology that empowers. Capacity to deliver. – are what drives our business forward. Through industry-leading solutions and a mode-neutral model, we create exceptional value for customers through a variety of transportation services, including intermodal, dedicated, refrigerated, truckload, less-than-truckload, flatbed, last mile, transload and more. Our J.B. Hunt 360 technology serves as a digital freight marketplace that connects shippers and carriers in one platform that provides access and visibility.
Offices: 615 J.B Hunt Corporate Drive, Lowell, AR 72745, US
