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The Leasing Consultant is responsible for greeting prospective and current residents, conducting community tours, and managing the leasing process from inquiry to move-in. They also handle administrative tasks such as processing applications, maintaining resident files, and coordinating with maintenance staff to ensure property standards.
Candidates must have a high school diploma or GED, with a college degree preferred, and possess strong customer service and organizational skills. Proficiency in Microsoft Office and property management software is required, along with a valid driver's license and reliable transportation.
Job DetailsJob Location: 011-Wellington Estates - Wilshire - 228 - San Antonio, TX 78229Salary Range: $18.00 - $20.00 HourlyAt Wellington Estates, we're more than just a place to live—we're a community where residents feel welcomed, valued, and connected. We are seeking an enthusiastic and customer-focused Leasing Consultant (Bilingual Preferred) to join our team and play a key role in creating an exceptional experience for prospective and current residents.
As our Leasing Consultant, you'll be the welcoming face of the community—responsible for creating exceptional experiences for prospective and current residents while supporting the overall success of the property. Key responsibilities include:
• Greeting and engaging prospective residents, current residents, and guests in person, by phone, and through electronic communication
• Conducting community tours and showcasing apartment homes and amenities
• Assisting prospective residents throughout the leasing process, from initial inquiry through move-in
• Processing rental applications, lease renewals, and related documentation accurately and efficiently
• Responding to resident questions, concerns, and service requests in a timely and professional manner
• Supporting resident retention efforts through outstanding customer service and community engagement
• Maintaining organized and accurate resident files, records, and leasing documentation
• Inspecting community appearance and coordinating with maintenance staff to ensure high standards are maintained
• Assisting with marketing initiatives and outreach efforts to support occupancy goals
• Ensuring compliance with Fair Housing regulations, company policies, and applicable laws
• Promoting a positive, welcoming, and inclusive community environment
• Performing other duties as assigned
We’re looking for someone who brings energy, leadership, and a passion for people. The ideal candidate will have:
Previous experience in leasing or a related field preferred.
Outstanding customer service and interpersonal communication skills.
Ability to build rapport, overcome objections, and effectively close leases.
Strong organizational skills with exceptional attention to detail.
Excellent time management and multitasking abilities.
Ability to communicate professionally both verbally and in writing.
High school diploma or GED required; college degree preferred.
Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.
Experience with Yardi, ResMan, On-Site, or other property management software preferred.
Basic math and financial comprehension skills.
Bilingual skills are a plus but not required.
Valid driver's license, current automobile insurance, and reliable transportation required.
We believe in taking care of our team just as much as our residents. Here’s a snapshot of the perks and benefits that keep our team inspired:
• Comprehensive Medical Plans with flexible coverage options for you and your family
• Dental & Vision Insurance options to support your overall well-being
• Health Savings Account (HSA) with employer contributions
• 401(k) with Company Match to support your financial wellness
• Life & Disability Insurance options to help protect you and your loved ones
• Vacation Time that starts accruing on Day 1!
• Paid Holidays + Floating Holidays to support work-life balance
• Wellness Programs to support your mind and body
• Professional Development & Education Opportunities to support your professional growth
• And yes — even more supplemental benefits to keep you covered!
Bryten is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
If you need reasonable accommodations during the application or interview process, please contact [email protected].
Disclaimer: Property assignments, work location, schedule, and hours are not permanent and may be modified or reassigned at any time based on business needs, operational requirements, or owner/client requests. This role requires on-site work as scheduled.
Qualifications
Be Intentional. Act With Purpose. Lead With Love. Live Bryten.
At Bryten, we help manage properties; but first and foremost we are here to enrich lives, by seamlessly orchestrating the complexities of apartment living. From streamlined resident communication and efficient maintenance coordination to investor reporting and institutional deliverables, Bryten is your trusted partner in creating thriving, harmonious communities. Our innovative approach integrates cutting-edge technology with a personalized touch, ensuring that each resident feels not just at home but truly cared for. Whether it’s fostering meaningful connections in our neighborhoods, creating welcoming communities, or empowering our team members to thrive, every action we take is rooted in the goal of making a positive impact. For nearly 30 years, we have been redefining what it means to manage apartment communities from enhancing resident experiences and streamlining operations to delivering results for clients and institutional partners. We don’t just manage properties; we build connections that thrive. Because with Bryten, apartment living is more than a process, it is where purpose and intention come together, which is why we can truly say ‘Home Is Our Specialty’.
Offices: 11201 N Tatum Blvd, Unit 260, Phoenix, Arizona 85028, US · 150 2nd Ave N, Unit 710, St Petersburg, Florida 33701, US
