Government Programs Care Manager Support Specialist I - Work From Home
Richardson, Texas, United States · Remote Solely
$17/hr–$28/hr
Mid level
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Skills: Care management, Member outreach, Provider outreach, Healthcare initiatives, Data entry
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Patient Care Technician - Night Shift PRN 3 Medical
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Entry level
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Principal Mixed Signal Design Verification, Team Lead
Richardson, Texas, United States · On-site
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Skills: Project coordination, Administrative support, Travel coordination, Expense reporting, Microsoft Office Suite
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$17/hr–$28/hr
Full-time
high school
Health and wellness benefits, 401(k) savings plan, Pension plan, Paid time off, Paid parental leave, Disability insurance
Posted 2d ago
Apply by Sep 12
~40 hrs/week
Remote in Richardson, Texas, United States
Responsibilities
This role supports administrative care management duties including member and provider outreach, educational campaigns, and appointment scheduling. The specialist also manages low-risk members for health-related social needs and performs data entry and research tasks.
Requirements
Candidates must have a high school diploma or GED, at least one year of college, and two years of experience with communication systems. Additionally, one year of experience in a managed care or healthcare system is required, along with proficiency in Microsoft Office.
Full job description
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job Summary
This position supports administrative care management duties including member and provider outreach, supporting healthcare initiatives and activities including educational and quality campaigns, assistance in scheduling care manager and member appointments, responding to member inquiries, data entry and research, supporting member non-clinical needs. This position may be responsible to manage low-risk members for health-related social needs, education, and basic member outreach screenings/inquiries.
JOB REQUIREMENTS:
High school diploma or GED
1 year of college and 2 years experience with communication systems including Fax, Email and Telephone
1 year experience with managed care system(s) or healthcare systems (i.e.; hospital ,doctor office, community based organization).
Experience coordinating member needs, providing assistance to members, and analyzing member needs.
Basic knowledge of medical or healthcare terminology.
Knowledge of clinical systems (claims, enrollment, documentation).
PC proficiency including Microsoft Office applications.
Customer service skills.
Verbal and written communications skills including developing written correspondence to internal and external stakeholders.
PREFERRED JOB REQUIREMENTS:
College courses in medical field, human services, social work, psychology or related healthcare field
Medicaid knowledge
#LI-MC1 #INKT
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range
$17.75 - $28.39
Exact compensation may vary based on skills, experience, and location.
Related keywords
Care ManagementMember OutreachHealthcareManaged CareAdministrative SupportMedical TerminologyData EntryMicrosoft OfficeClinical SystemsMedicaidSocial WorkPsychologyHuman ServicesCustomer ServiceCommunication SystemsHealth-related Social Needs
Empowering Member Health With Compassion and Innovation
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Chicago, IL
LinkedIn followers
168,776
Health Care Service Corporation serves nearly 23 million people across the United States through its portfolio of health benefit solutions.
HCSC provides health coverage options for employers large and small, individuals and families, and Medicare and Medicaid plans. HCSC also offers related health care products and services such as pharmacy solutions, life and dental insurance, and health data technology. A Mutual Legal Reserve Company, HCSC is an independent licensee of the Blue Cross Blue Shield Association.
For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs.
Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry.
As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible.
Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization: HCSC.com/careers. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to an inclusive, drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.
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Offices: 300 E Randolph St, Chicago, IL 60601, US · 5701 Balloon Fiesta Pkwy NE, Albuquerque, NM 87113, US · 1215 S. Boulder, Tulsa, OK 74119, US · 1001 East Lookout Drive, Richardson, TX 75082, US · 560 N. Park Ave, PO Box 4309, Helena, Montana 59604, US
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