Plano, Texas, United States · On-site
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experienc…
Skills: Leadership, Customer Service, Communication, Problem Solving, Relationship Building
Plano, Texas, United States · On-site
Overnight Front Desk Concierge Join Our Team: At Stratton Amenities, we redefine luxury living by providing unparalleled concierge services in upscale apartments and condominiums. Our mission? To craft unforgettable expe…
Skills: Hospitality, Customer Service, Problem Solving, Communication, Organization
Dallas, Texas, United States · On-site
$600/hr–$800/hr
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Skills: Guest Service, Table Bussing, Food Delivery, Menu Knowledge, Beverage Training
Dallas, Texas, United States · On-site
$600/hr–$800/hr
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Skills: Guest Experience, Table Resetting, Food Delivery, Menu Knowledge, Beverage Training
Plano, Texas, United States · On-site
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Plano, Texas, United States · On-site
$85k–$90k/yr
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Skills: Menu Writing, Cost Control, Food Production, Catering Operations, Vendor Management
Plano, Texas, United States · On-site
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Plano, Texas, United States · On-site
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Plano, Texas, United States · On-site
The Food Hall Co. cultivates culinary and entertainment destinations that offer a home for chefs, restauranteurs, mixologists, brewers, and entertainers. We are a cultural hub where all the best sights, sounds, and flavo…
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Plano, Texas, United States · On-site
Company Description National Vision is one of the largest optical retail companies in the United States with over 1,100 stores. We operate four retail brands: America’s Best Contacts & Eyeglasses, Eyeglass World, and Vis…
Skills: Machine Operation, RF Scanning, Lens Coating, Lens Polishing, Lens Edging
Plano, Texas, United States · On-site
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Plano, Texas, United States · On-site
Overview JOIN A WINNING TEAM! Busser This isn’t just your next job – it’s your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest’s experience the …
Skills: Guest Service, Teamwork, Fast-Paced Environment, Restaurant Operations, Communication
Plano, Texas, United States · On-site
Overview JOIN A WINNING TEAM! Host (Upscale / Fine Dining) This isn’t just your next job – it’s your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest&r…
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Plano, Texas, United States · On-site
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused s…
Skills: Sales Leadership, Customer Service, Retail Operations, Team Coaching, Inventory Management
Plano, Texas, United States · On-site
Store - DFW-PLANO/HWY 121, TX Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unlo…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Omni-channel Processing
Plano, Texas, United States · Hybrid
IT Director (Data & BI) This position is hybrid working from our Legacy West Support Center located in Plano, Texas About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welc…
Skills: Data Warehousing, Business Intelligence, Data Lake, AI, Data Governance
Plano, Texas, United States · On-site
Global Workforce Screening team is part of Global Security at JPMorgan Chase and responsible for screening. Workforce Screening conducts background checks on new hires and rescreening of current employees and contingent …
Skills: Risk Management, Compliance, Internal Audit, Quality Control, Governance Frameworks
Plano, Texas, United States · Hybrid
VP, Loss Prevention & Safety About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing pro…
Skills: Asset Protection, Loss Prevention, Safety Management, Environmental Compliance, Risk Management
Plano, Texas, United States · On-site
$20/hr–$40/hr
Benefits: Competitive salary Employee discounts Flexible schedule Full client books! Earning right away $20 - $40 compensation per hour, inclusive of tips and commissions. As a premier provider of haircuts, Sharkey's Cut…
Skills: Hair Cutting, Shampooing, Blow-drying, Styling, Child Care
Plano, Texas, United States · On-site
Description OVERVIEW At Fortis, we lead the way in next generation payment technologies and solutions. We transform payments into a competitive advantage for our clients and partners, enabling businesses to reach unchart…
Skills: Risk Analysis, Merchant Processing, Chargeback Management, KYC/KYB, Microsoft Office Suite
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Guide a team of concierge ambassadors to deliver luxury guest service experiences to residents and prospects. Coordinate staffing schedules and maintain collaborative relationships with property management.
Requires a passion for hospitality with excellent communication and leadership skills. Candidates must be proactive, organized, and able to make efficient decisions under pressure.
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.
As the Assistant Lead Concierge, you will help guide a team of concierge ambassadors to ensure outstanding guest service experiences are being delivered to our residents, guests and prospects. Providing an exceptional living environment for our residents is something we feel passionately about and this is your opportunity to ensure our residents are receiving best-in-class service.
Position Requirements
Passion to deliver exemplary service and hospitality
Excellent verbal and written communication skills
Great leadership skills
Excellent problem-solving skills
Outstanding rapport and relationship building skills
Takes pride and ownership in the position and property
Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
Have outstanding guests service and amazing people skills
Be organized, proactive, productive and self-motivated showing a positive attitude
Think clearly, quickly, and efficiently to make concise decisions even under pressure
Responsibilities
Manage relationships with residents and property management
Lead by example
Coordinate schedules with Lead Concierge to ensure property is properly staffed with concierge staff. Fill in whenever there is need in case of call offs and emergencies
Maintain an excellent relationship with all residents, visitors, and prospects by adhering to our standards
Work with property management office staff to ensure clear communication and collaborative team environment with the Concierge Team
Assist with training new concierge ambassadors
Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.
A full-service concierge solution providing luxury, hotel-style services to a variety of properties. #ACultureOfService
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style services to a variety of properties including but not limited to, mixed-use, multifamily, condominium, and commercial properties. Our drive for excellence and passion for hospitality empowers our associates to always be committed to providing quality service and unparalleled support so residents and guests can have a memorable experience. > Customizable to fit the needs of our clients and resolve their unique challenges. > Boost resident engagement and satisfaction by enhancing their living experience with our value-adding services that will ultimately increase resident retention. > Our clients will gain peace of mind by safeguarding their property. > Top-notch training and continuous development to all our associates to ensure efficient, consistent, and professional service.
Offices: 12530 Lebanon Rd, 206, Frisco, Texas 75035, US
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