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The Key Holder supports the store management team in maintaining brand standards, visual presentation, and operational efficiency. They are responsible for delivering exceptional customer service and supervising sales associates to meet business goals.
Candidates must have 2-4 years of retail sales experience and at least 1 year of supervisory experience. The role requires availability for nights, weekends, and holidays, as well as the ability to perform physical tasks like lifting and climbing.
The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.
Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner
Maintain brand standards around cleanliness, organization, and visual presentation standards
Demonstrate an understanding of sales goals and align behaviors accordingly
2-4 years of experience in retail sales
1 year of supervisory experience
Availability must include nights, weekends, and holidays
Effective customer engagement skills
High level interpersonal and communication skills
Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds
Must be 18 years of age or older
Must be fluent in English (speak, read, write)
Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.
STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!
Everything But Water is the largest specialty retailer of women’s swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.
Equal Opportunity & Fair Chance Statement
Everything But Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
We will consider qualified applicants with criminal histories in a manner consistent with applicable Fair Chance and “Ban the Box” laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance.
Of-the-moment women’s designer swimwear, resortwear & accessories for your head-to-sandy-toe getaway wardrobe
At Everything But Water – the destination for chic women's swim and resortwear for over 35 years – our associates are passionate about helping women feel beautiful and confident. We create a memorable shopping experience by consistently delivering amazing customer service. We offer rewarding growth opportunities in store management, merchandising, planning, distribution, finance and technology for smart, customer-obsessed people with a love of fashion. If this sounds like a perfect fit for your talents, please explore our current position openings.
Offices: 1711 Amazing Way, 105, Ocoee, Florida 34761, US
