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You will act as a founding member of the IFS Loops team, bridging the gap between presales and product by identifying agentic use cases and building proofs of concept. You will partner with account executives to win technical validation and feed field insights back into the product roadmap to shape future platform capabilities.
The ideal candidate has a strong background in presales or solutions engineering with deep hands-on experience in agentic AI and multi-agent design. You must be able to communicate complex technical concepts to both technical architects and executive stakeholders while demonstrating industry knowledge in asset-intensive sectors.
IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.
You'll join IFS Loops as a founding member of a new kind of forward-deployed role - one built deliberately to sit between presales and product, not to live entirely inside either one. This isn't a role where you just run a demo, win a deal, and move on. You'll go deep with our most strategic prospects and customers, discover the agentic use cases that actually move their business, prove them fast by using the IFS loops platform to show its value, and then feed everything you learn straight back into what IFS Loops product team. The best PoC patterns you create won't stay locked inside a single account; they become native Agentic platform capability, shipped to every IFS customer.
This is a role for someone who genuinely loves being in the room with customers, but who's thinking like a product person the entire time they're there and is solving for complex problems that the customer can see value of in short POV cycle
Own the full arc from conversation to proof: run discovery directly with prospects and customers, identify agentic use cases with real business value, and build convincing Solutions using IFS loops agentic platform proofs of concept in weeks, not months.
Be the technical voice customers trust: present the same PoC as a hands-on walkthrough for a technical architect and as a business case for a CxO - sometimes in the same week.
Sit at the center of presales and product: partner with Account Executives to win technical validation on live deals, and with the Loops product and engineering teams to turn recurring patterns into native platform capability.
Shape what IFS Loops becomes: what you learn in the field - what works, what doesn't, what customers actually ask for - feeds directly into the Agentic platform roadmap.
Build faster than anyone else in the room: use AI-assisted development tools to compress prototyping timelines and move at founder speed.
Bring judgment to ambiguity: know when a use case is real and buildable versus a distraction and scope a PoC that proves the point without overbuilding.
Train Core presales on standard capability of the platform and digital workers. Run ongoing workshops globally to help them scale.
You love customers - genuinely: you're as energized by a whiteboard session with a VP of Operations as by tuning a multi-agent workflow.
You've done presales or solutions engineering: discovery, demos, PoCs, objection handling and you know how to move a technical evaluation toward a decision.
You also think like a product person: you can tell the difference between a one-off customer ask and a pattern worth building into the platform.
You're deeply hands-on with agentic AI: multi-agent design, tool use, human-in-the-loop patterns, and platforms like Agent Studio or comparable orchestration tools.
You understand asset-intensive industries: Enterprise Asset Management, Field Service Management, Manufacturing, or Aerospace & Defense, well enough to run a credible conversation without a subject matter expert in the room.
You communicate with equal credibility to a developer deep in an API and a CEO thinking about risk and ROI.
Experience: a track record in presales, solutions engineering, or forward-deployed roles, with genuine product instincts. Former founders and builders who've shipped 0-to-1 are strongly encouraged to apply.
Experience in a forward-deployed, applied AI, or founding engineering role at a fast-growing enterprise AI company
Experience translating field learnings into product requirements or roadmap input
Deep familiarity with LLMs, retrieval systems, and agent evaluation frameworks
Experience selling or deploying software into asset-intensive or regulated industries (aerospace & defense, energy, manufacturing)
Willingness to travel to customer sites (approximately 25–50%)
M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
Leader in Industrial AI software for hardcore businesses driving our planet. Industrial AI is IFS.ai
IFS is the world’s leading provider of Industrial AI software for hardcore businesses that service, power and protect our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™. IFS was founded in 1983 by five university friends who pitched a tent outside our first customer's site to ensure they would be available 24/7 and the needs of the customer would come first. Since then, IFS has grown into a global leader with over 7,000 employees in 80 countries. Driven by those foundational values of agility, customer-centricity, and trust, IFS is recognized worldwide for delivering value and supporting strategic transformations. We are the most recommended supplier in our sector. Visit ifs.com to learn why. Follow us on Twitter: @ifs Facebook: www.facebook.com/ifsdotcom Instagram: www.instagram.com/ifs.ai Visit the IFS Blog on technology, innovation and creativity: https://blog.ifs.com/
Offices: Teknikringen 5, Box 1545, Linköping, SE-581 15, SE · 300 Park Boulevard, Suite 350, Itasca, Illinois 60143, US · Staines-upon-Thames, GB
