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The Sales Associate is responsible for guiding and inspiring customers through personalized styling and product knowledge to build long-term relationships. They must also maintain operational standards on the sales floor, including merchandising, fitting room upkeep, and processing transactions.
Requirements
Candidates must have a high school diploma or equivalent and the ability to read and interpret instructional documents. The role requires a flexible schedule including evenings, weekends, and holidays, as well as the physical ability to stand for prolonged periods and lift up to 25lbs.
Full job description
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale’s & Macy’s Stores
About
Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview
A Bloomingdale’s Sales Professionals primary role is to guide and inspire our customers to make style a source of creative energy in their lives. With a passion for gracious service, an interest in fashion, styling talent and product knowledge proficiency, they establish and cultivate long term client relationships both in store and online. As a Sales Professional, they deliver the Bloomingdale’s customer experience through the art of conversation, always being welcoming, engaging and inquisitive, creating that human connection that our customers are seeking when shopping in our stores. Sales Professionals are responsible for actively circulating the sales floor, determining the customer’s needs, sharing the benefits of our Loyalty programs and supporting the shopping experience from start to finish. The Bloomingdale’s Sales Professional must also deliver operational excellence by leveraging our stores fulfillment system, merchandise to sell standards, floor and fitting room upkeep.
Essential Functions
Create an in-store and online easy, seamless and fun experience; building and cultivating customer relationships
Drive sales with in-store and online clients by embracing and being proficient with technology
Participate in the merchandising and operational requirements of the role
Qualifications and Competencies
High School Diploma or equivalent required
Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping and color vision
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
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Related keywords
Sales AssociateHandbagsRetailBloomingdale'sCustomer ExperienceLoyalty ProgramsMerchandisingStylingClientelingOperational ExcellencePoint of SaleFashionInventoryCommunication SkillsTeamwork
Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands.
Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship
Offices: 151 W 34th St, New York, NY 10001, US
RetailConsumer GoodsE-CommerceAdvertising PlatformsFashionRetailShoppingAdvertisingDepartment, Clothing & Shoe StoresRetail and wholesale