Ottawa, Ontario, Canada · On-site
$86k–$105k/yr
Requisition ID: 23162 Department: Public Works Dept. Service: Operational Performance & Devel Services Employment Type: 1 Full-time Temporary - Up to 18 months Work Hours: 35,00 /hours per week Affiliation: CIPP/CIPP Sal…
Skills: Instructional Design, Adult Learning Principles, UX Design, eLearning, Blended Learning
Ottawa, Ontario, Canada · On-site
$18/hr–$18/hr
No de demande : 23108 Direction générale : DG des loisirs, de la culture et des installations Service : Services des loisirs communautaires, de la culture et des sports Un ou plusieurs postes permanents à temps partiel -…
Skills: Customer Service, Cash Handling, Program Registration, Administrative Support, Word Processing
Ottawa, Ontario, Canada · On-site
$80k–$98k/yr
Requisition ID: 23163 Department: Public Works Dept. Service: Operational Performance & Devel Services Employment Type: 1 Full-time Temporary - Up to 18 months Work Hours: 35,00 /hours per week Affiliation: CIPP/CIPP Sal…
Skills: Learning and Development, Needs Assessment, Project Management, Adult Education Principles, Stakeholder Engagement
Ottawa, Ontario, Canada · On-site
$35/hr–$41/hr
No de demande : 23048 Direction générale : Bibliothèque publique d'Ottawa Service : Exploitation des succursales Type d’emploi : 1 Permanent à temps plein Heures de travail : 28 heures par semaine Affiliation : SCFP 503 …
Skills: Customer Service, Information Services, Collection Maintenance, Dewey Decimal Classification, Reference Services
Ottawa, Ontario, Canada · On-site
$25/hr–$36/hr
Requisition ID: 23100 Department: Rec, Cultural & Facility Services Dept. Service: Complexes, Aqua & Specialized Services 1 or more Part-time Continuous Positions – up to 24 hours per week Salary Information: $25.120 - $…
Skills: Weight Fitness Training, Customer Service, Interpersonal Skills, Active Listening, Organization
Ottawa, Ontario, Canada · On-site
$25/hr–$36/hr
Requisition ID: 23121 Department: DG des loisirs, de la culture et des installations Service: Complexes récréatifs, Activités aquatiques et Services spécialisés 1 or more Part-time Continuous Positions – up to 24 hours p…
Skills: Aquatic Gymnastics Instruction, Customer Service, Organization, Pedagogy, Teamwork
Ottawa, Ontario, Canada · On-site
$25/hr–$36/hr
No de demande : 23120 Direction générale : DG des loisirs, de la culture et des installations Service : Services des loisirs communautaires, de la culture et des sports Un ou plusieurs postes permanents à temps partiel -…
Skills: Program Design, Program Implementation, Program Evaluation, Artistic Supervision, Customer Service
Ottawa, Ontario, Canada · On-site
$80k–$98k/yr
No de demande : 23163 Direction générale : DG des travaux publics Service : Rendement opérationnel et Services d’élaboration Type d’emploi : 1 Temporaire à temps plein - Jusqu’à 18 mois Heures de travail : 35,00 /heures …
Skills: Training Coordination, Needs Assessment, Adult Education Principles, Project Management, Performance Measurement
Ottawa, Ontario, Canada · On-site
$86k–$105k/yr
No de demande : 23162 Direction générale : DG des travaux publics Service : Rendement opérationnel et Services d’élaboration Type d’emploi : 1 Temporaire à temps plein - Jusqu’à 18 mois Heures de travail : 35,00 /heures …
Skills: Instructional Design, Adult Learning Principles, User Experience (UX) Design, Learning Management Systems (LMS), Blended Learning
Ottawa, Ontario, Canada · On-site
$18/hr–$19/hr
No de demande : 23123 Direction générale : DG des loisirs, de la culture et des installations Service : Services des loisirs communautaires, de la culture et des sports Type d'emploi : Un ou plusieurs postes permanents à…
Skills: Customer Service, Fitness Equipment Operation, First Aid, CPR, AED
Ottawa, Ontario, Canada · On-site
$21/hr–$25/hr
Requisition ID: 23114 Department: Rec, Cultural & Facility Services Dept. Service: Complexes, Aqua & Specialized Services 1 or more Part-time Continuous Positions – up to 24 hours per week Salary Information: $21.859 - $…
Skills: Sport Instruction, Coaching, Staff Supervision, Interpersonal Communication, Leadership
Ottawa, Ontario, Canada · On-site
$18/hr–$19/hr
Requisition ID: 23104 Department: Rec, Cultural & Facility Services Dept. Service: Community Rec, Culture & Sport Services 1 or more Part-time Continuous Positions – up to 24 hours per week Salary Information: $18.247 - …
Skills: Client Care, Communication Skills, Crisis Intervention, Special Needs Support, Program Planning
Ottawa, Ontario, Canada · On-site
$35/hr–$47/hr
Requisition ID: 23115 Department: Rec, Cultural & Facility Services Dept. Service: Community Rec, Culture & Sport Services 1 or more Part-time Continuous Positions – up to 24 hours per week Salary Information: $35.548 - …
Skills: Program Design, Project Management, Staff Supervision, Grant Writing, Arts Education
Ottawa, Ontario, Canada · On-site
$35/hr–$47/hr
No de demande : 23097 Direction générale : DG des loisirs, de la culture et des installations Service : Complexes récréatifs, Activités aquatiques et Services spécialisés Un ou plusieurs postes permanents à temps partiel…
Skills: Fitness Instruction, Group Class Leadership, Customer Service, Active Listening, Organization
Ottawa, Ontario, Canada · On-site
$25/hr–$36/hr
No de demande : 23065 Direction générale : DG des loisirs, de la culture et des installations Service : Complexes récréatifs, Activités aquatiques et Services spécialisés Un ou plusieurs postes permanents à temps partiel…
Skills: Therapeutic Recreation, Leadership, Program Design, Crisis Intervention, Customer Service
Ottawa, Ontario, Canada · On-site
$35/hr–$47/hr
Requisition ID: 23097 Department: Rec, Cultural & Facility Services Dept. Service: Complexes, Aqua & Specialized Services 1 or more Part-time Continuous Positions – up to 24 hours per week Salary Information: $35.548 - $…
Skills: Fitness Instruction, Group Fitness Leadership, Active Listening, Interpersonal Skills, Organization
Ottawa, Ontario, Canada · On-site
$21/hr–$25/hr
No de demande : 23067 Direction générale : DG des loisirs, de la culture et des installations Service : Services des loisirs communautaires, de la culture et des sports Un ou plusieurs postes permanents à temps partiel -…
Skills: Arts Instruction, Childhood Education, Theatre, Dance, Music
Ottawa, Ontario, Canada · On-site
$18/hr–$19/hr
Requisition ID: 23095 Department: Rec, Cultural & Facility Services Dept. Service: Community Rec, Culture & Sport Services 1 or more Part-time Continuous Positions – up to 24 hours per week Salary Information: $18.247 - …
Skills: Site Coordination, Supervision, Cash Handling, Customer Service, Risk Management
Ottawa, Ontario, Canada · On-site
$35/hr–$47/hr
No de demande : 23113 Direction générale : DG des loisirs, de la culture et des installations Service : Complexes récréatifs, Activités aquatiques et Services spécialisés Un ou plusieurs postes permanents à temps partiel…
Skills: Aquatic Gymnastics Instruction, Customer Service, Organization, Emergency Management, Communication
Ottawa, Ontario, Canada · On-site
$25/hr–$36/hr
Requisition ID: 23096 Department: Rec, Cultural & Facility Services Dept. Service: Complexes, Aqua & Specialized Services 1 or more Part-time Continuous Positions – up to 24 hours per week Salary Information: $25.120 - $…
Skills: Program Planning, Instruction, Coaching, Staff Supervision, Program Coordination
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Design, develop, and deliver technical and safety learning solutions to build operational workforce capability within Public Works. The role focuses on translating operational requirements into practical training experiences to ensure regulatory compliance and service delivery.
Requires a 4-year university degree in education, HR, or business, and at least 4 years of experience in training or course development. A certificate in Adult Education or coaching is considered desirable.
Requisition ID: 23162
Department: Public Works Dept.
Service: Operational Performance & Devel Services
Employment Type: 1 Full-time Temporary - Up to 18 months
Work Hours: 35,00 /hours per week
Affiliation: CIPP/CIPP
Salary Information: $85 947,68 - $104 577,20 annually (2025 rates of pay)
Location: 100 Constellation, Nepean
Job Category: Administrative and Support Services
Application Close: 05/08/2026
The Operational Trainer applies learning and development expertise to design, develop, deliver, and continuously improve learning solutions that build operational workforce capability across Public Works. Working closely with frontline employees, supervisors, managers, and subject matter experts, the incumbent develops and delivers technical, operational, safety, and job-specific learning solutions that support workforce readiness, regulatory compliance, safe operations, and effective service delivery. Using adult learning principles and practical, hands-on approaches, the role focuses on developing competence, building confidence, and supporting the transfer of learning into day-to-day operational performance.
Combining expertise in adult learning with an understanding of operational environments and municipal service delivery, the Operational Trainer translates workforce needs, operational requirements, and business priorities into learning experiences that reflect real-world work conditions. Through learning design, facilitation, on-the-job training approaches, program evaluation, and continuous improvement, the incumbent helps ensure employees have the knowledge, skills, and experience required to perform safely, effectively, and consistently while supporting the delivery of essential municipal services.
The role works directly with operational teams to develop customized learning solutions, support skill transfer, and strengthen workforce capability across a wide range of operational, technical, safety, leadership, and developmental areas.
Completion of a 4-year university degree/diploma in education, human resources, business administration or a related field that includes development and delivering courses.
Must have minimum 4 years of relevant experience in training, user experience (UX) design, or course development.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at [email protected].
.
A place to grow your career! / C’est l’endroit idéal pour faire progresser votre carrière!
The City of Ottawa offers a diverse range of career options. City employees work across 110+ business lines to deliver one thing: excellent service to Ottawa’s residents, businesses and visitors. Whether you want to work in IT, recreation, accounting, engineering, customer service, project management, the trades, emergency services, health care or more, you can find what you're looking for at the City. Visit ottawa.ca/jobs to view all career opportunities. La Ville d’Ottawa offre un large éventail de choix de carrières. Les membres du personnel de la Ville travaillent dans plus de 110 secteurs d’activité pour offrir un excellent service aux résidents, aux entreprises et aux visiteurs d’Ottawa. Que vous vouliez travailler dans les technologies de l’information, les loisirs, la comptabilité, le génie, le service à la clientèle, la gestion de projet, les corps de métier, les services d’urgence, les soins de santé ou ailleurs, vous trouverez ce que vous cherchez à la Ville. Consultez ottawa.ca/emplois pour voir toutes les possibilités d’emploi.
Offices: 110 Laurier Ave W, Ottawa, Ontario K1P, CA
