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$19/hr–$21/hr
Full-time
high school
Posted 24d ago
~40 hrs/week
Responsibilities
Directs the hotel's housekeeping program to ensure clean and attractive conditions through staff supervision and quality inspections. Manages inventory, addresses guest complaints, and coordinates with maintenance for repairs.
Requirements
Requires a high school degree and preferably 6 months to 1 year of similar experience. Must be able to stand for long periods and clean rooms according to brand standards.
Full job description
SUMMARY
Directs housekeeping program of hotel to ensure clean, orderly, and attractive conditions of hotel by performing the following duties personally or through subordinate supervisors.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
Supervises work activities of housekeeping staff
Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management
Ensures adherence to company quality standards by inspecting rooms, including deep cleans
Distributes keys and work assignments to staff
Addresses guest complaints regarding housekeeping service or equipment
Assists General Manager in the selection of housekeeping personnel
Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
Monitors linen and guest supply inventory
Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
Completes follow-up on vacant or occupied rooms
Assumes function of Housekeeper as necessary
Takes control of lost and found items as appropriate
All other duties as assigned
What we are looking for:
Preferably 6 months – 1+ year of similar experience
Ability to clean rooms in accordance with specific brand and company minutes per room standard.
Ability to clean areas as directed by supervisor including.
All other duties as assigned.
Ability to stand for long periods of time.
High School degree or better
SUPERVISORY RESPONSIBILITIES
Supervises housekeeping staff consisting of 1-10 employees
Related keywords
HousekeepingHotel ManagementDeep CleaningLinen InventoryGuest SuppliesHospitality StandardsStaff TrainingRoom InspectionLost and Found
Since his first hotel acquisition in 1982, Gary Tharaldson has owned over 350 hotel properties throughout the United States. He has been instrumental in developing prototype properties for the likes of Marriott and Hilton, and has received numerous Developer of the Year awards from the same highly respected franchise companies.
Tharaldson Hospitality Management LLC, operates a portfolio of business class hotels under franchise license agreements with Intercontinental Hotels Group, Marriott International and Hilton. Our goal is to maximize the operational quality and financial performance of our hotels, grow market share and enhance the performance of our hotels through the constant pursuit of superior levels of quality, efficiency and service.
Our people are our strength and we believe in allowing individuals at all levels the freedom to be creative, solve problems and implement their decisions. THM, formed in January 2011, manages 39 hotels in 14 states with additional hotels opening in 2018.
Offices: 415 E. Ash, Suite D, Decatur, Illinois 62526, US
Hotel ManagementHotel Developmentand Hospitality ManagementLeisureHospitality