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Full-time
Up to 32 days of holiday, Language & e-learning courses, Staff discount of up to 30%, Company pension scheme, Discounted membership for sports platforms & gyms, Discounted travel card & shuttle service
Posted 45d ago
~40 hrs/week
Responsibilities
Responsible for processing cash register transactions, handling returns, and maintaining the customer database. The role involves providing high-end service to national and international customers while collaborating with store management.
Requirements
Requires strong verbal communication skills in German and a good command of English, along with a professional appearance and service-oriented personality. Experience in the luxury sector is a plus, and a police clearance certificate is mandatory.
Full job description
To support our Team we are searching for a Cash Desk Associate (f/m/d) to be based in our Mytheresa Store in Munich.
WHAT YOU WILL DO
Processing of all cash register transactions for our discerning customers as well as daily closing reports
Handling returns following your initial onboarding/training period
Representing the style of our brand through your voice, manner of speech and service orientation
Working in close cooperation with the Cash Desk Manager, Floor Manager and back office
Interacting with national and international customers
Maintaining and updating the customer database
Administrative tasks (such as managing gift vouchers, etc.)
WHO YOU ARE
Very strong verbal communication skills in German as well as a good command of English
High sensitivity and tact when dealing with our highly demanding clientele
A strong dedication to service and excellent manners, combined with an open, engaging personality
A stylish appearance and a positive charisma
Experience in the luxury sector and an affinity for luxury products are a plus
Please note that we require a police clearance certificate ("polizeiliches Führungszeugnis") prior to your start in order to proceed with your employment
WHAT WE OFFER
Up to 32 days of holiday, depending on the length of service, starting with 28 days
Language & e-learning courses
Staff discount of up to 30%
Company pension scheme
Discounted membership for selected sports platforms & gyms
Discounted travel card & shuttle service
Access to LinkedIn Learning
Individual support on mental health & well-being (e.g. compatibility work and family life)
Mytheresa is a leading luxury multi-brand digital platform. Founded as a boutique in 1987, Mytheresa launched online in 2006 and offers ready-to-wear, shoes, bags and accessories for womenswear, menswear, kidswear as well as lifestyle products and fine jewelry. The highly curated edit of up to 250 brands focuses on true luxury brands such as Bottega Veneta, Brunello Cucinelli, Dolce&Gabbana, Gucci, Loewe, Loro Piana, Moncler, Prada, Saint Laurent, The Row, Valentino, and many more. Mytheresa’s unique digital experience is based on a sharp focus on high-end luxury shoppers, exclusive product and content offerings, leading technology and analytical platforms as well as high quality service operations. Mytheresa is part of LuxExperience, the leading digital, multi-brand luxury group and reported €988.5 million GMV in fiscal year 2025.
Offices: Einsteinring 9, Aschheim / Munich, Bavaria 85609, DE