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Part-time
Posted 1d ago
~8 hrs/week
Responsibilities
Support the sales team with store and stock activities to ensure customer satisfaction. Responsibilities include welcoming customers and processing orders from the warehouse.
Requirements
Candidates must be fluent in both German and English with excellent communication skills. A passion for luxury fashion and an understanding of the luxury retail market are expected.
Full job description
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
JOB DETAILS
We are seeking a passionate and dedicated Retail Support (m/f/d) 8h/week to support our Sales Team in our PRADA Department Store in Munich Oberpollinger. You will be responsible to help the sales team in all aspects of the store and stock activities. To be part of a team and helping with every-day activities by ensuring customer satisfaction.
At PRADA, we are renowned for our unwavering commitment to luxury, style, and innovation. As one of the global leaders in the fashion industry, we are dedicated to delivering exceptional experiences to our esteemed clientele. Our brand represents a fusion of tradition and modernity, and our Client Advisors play a pivotal role in providing personalized service and creating memorable moments for our discerning customers.
RESPONSABILITIES
Welcome and serve the customer always providing an excellent in-store experience.
Support the team in all aspects of the Store.
Maintain goods from the warehouse and to process orders from the Sales team.
KNOWLEDGE AND SKILLS
Excellent communication and interpersonal skills with the ability to connect with a diverse clientele.
Passion for luxury fashion trends, and an understanding of the luxury retail market.
Fluent spoken German and English expected.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such as creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit.
The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu, Church's, Car Shoe, Versace, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal. The Group designs, manufactures and distributes ready-to-wear collections, leather goods and footwear in more than 70 countries through a network of 843 stores as well as e-commerce channels, selected e-tailers and department stores around the world.
The Group, which also operates in the eyewear and beauty sector through licensing agreements, has 25 owned factories and 17,901 employees (at December 31, 2025, including Versace).
Prada S.p.A. is listed on the Hong Kong Stock Exchange as 1913.
Offices: Via Antonio Fogazzaro, 28, Milan , Milan 20135, IT
How many Customer Service & Support jobs are open in Munich, Germany right now?
There are currently 1,442 open customer service & support positions in Munich, Germany listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Munich, Germany?
Companies currently hiring include REWE Group, ALDI SÜD, PENNY International (REWE Group), Lidl in Germany, CHECK24 Vergleichsportal GmbH, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Munich, Germany?
Yes — 403 of the 1442 open customer service & support positions offer remote or hybrid work (52 remote, 351 hybrid).
How do I apply for Customer Service & Support jobs in Munich, Germany?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.