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Entry level
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Munich, Bavaria, Germany · Hybrid
Entry level
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German Speaking CS Role for Hospitality Department - Remote Work from Greece
Assist German-speaking customers with accommodation bookings, amendments, and cancellations via phone, email, and chat. Resolve customer inquiries professionally while maintaining detailed records in the reservation system.
Requirements
Fluency in German and proficiency in English are mandatory. Candidates should have a positive attitude, strong communication skills, and a willingness to relocate to Greece.
Full job description
Mercier Consultancy Group is seeking a German Reservations Agent to join their team supporting Booking.com operations in Greece. This role offers free accommodation, making it an ideal opportunity for candidates looking to work abroad in a dynamic and supportive environment.
Key Responsibilities
Assist German-speaking customers with accommodation bookings through phone, email, and chat.
Provide accurate and comprehensive information about properties, prices, and Booking.com policies.
Manage booking amendments, cancellations, and special requests efficiently.
Resolve customer inquiries and issues promptly and professionally to ensure a positive experience.
Keep detailed records of customer interactions and bookings using Booking.com's reservation system.
Collaborate with team members to achieve high standards of customer service and satisfaction.
Fluency in German (spoken and written) is essential; proficiency in English is mandatory
Experience in customer service or related roles is preferred.
Strong communication and interpersonal skills.
Ability to handle challenging situations calmly and effectively.
Willingness to relocate and adapt to life in Greece.
Positive attitude towards learning and professional growth in a multicultural setting.
How many Customer Service & Support jobs are open in Munich, Germany right now?
There are currently 593 open customer service & support positions in Munich, Germany listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Munich, Germany?
Companies currently hiring include Lidl in Germany, CHECK24 Vergleichsportal GmbH, Third Bridge Group, ALDI SÜD, The Cloud One Hotels, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Munich, Germany?
Yes — 130 of the 593 open customer service & support positions offer remote or hybrid work (20 remote, 110 hybrid).
How do I apply for Customer Service & Support jobs in Munich, Germany?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.