Minneapolis, Minnesota, United States · Hybrid
$90k–$100k/yr
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are a…
Skills: Instructional Design, Facilitation, Customer Success Enablement, SaaS Adoption Strategies, Learning Management Systems (LMS)
Duluth, Minnesota, United States · Hybrid
$32/hr–$38/hr
The role – what you’ll do Barr is seeking a mechanical CADD technician to join our design team. In this hybrid role, you will support the mechanical group on mechanical engineering projects involving data collection, pla…
Skills: AutoCAD, CADWorx, Mechanical Drafting, Piping Systems Design, Industrial Ventilation Design
Minneapolis, Minnesota, United States · On-site
$17/hr–$20/hr
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. Opensity Solutions is currently seeking a dedicated Ope…
Skills: Mail Services, Copy Services, Reception, Hospitality Services, Facilities Services
Minneapolis, Minnesota, United States · Hybrid
$155k–$203k/yr
Description: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innova…
Skills: Sales Leadership, People Management, Pipeline Management, Forecasting, SaaS Sales
Minneapolis, Minnesota, United States · On-site
$70k–$80k/yr
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversi…
Skills: Strategic Leadership, Financial Analysis, Cost Control, Inventory Management, Menu Creation
Minneapolis, Minnesota, United States · Remote OK
$62k–$72k/yr
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our…
Skills: Troubleshooting, Installation, Validation, Preventative Maintenance, Service Repair
Minneapolis, Minnesota, United States · On-site
$100k–$170k/yr
Job Description WHAT IS THE OPPORTUNITY? RBC Wealth Management Technology is looking for an experienced Principal Solution Architect to lead solutions for Digital and Data-Intensive Applications. In this role, you will b…
Skills: Applications Architecture, Architectural Modeling, Cloud Data Architecture, Data Architecture Development, Data Flow Architecture
Minneapolis, Minnesota, United States · On-site
$420k–$575k/yr
The Department of Anesthesiology at the University of Minnesota is seeking ABA board-certified/eligible Anesthesiologists/CCM Intensivist to join our growing program in Minneapolis, MN. This position offers a dynamic and…
Skills: Critical Care Medicine, Anesthesiology, ECMO Management, Cardiac Surgery Care, Pulmonary Transplant Care
Minneapolis, Minnesota, United States · On-site
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Apparel Technologies Faculty Adjunct/Temporary Part Time Institution: Minneapolis Community and Technical College…
Skills: Fashion Imaging, Product Development, Manufacturing, Adobe Photoshop, Adobe Illustrator
Minneapolis, Minnesota, United States · On-site
$60k–$70k/yr
Make your next move an expert one. At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities…
Skills: Financial Analysis, Loan Servicing, Draw Review, Property Inspection, Microsoft Excel
Minneapolis, Minnesota, United States · On-site
$133k–$157k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Investment Product Management, Digital Product Ownership, Addepar, Portfolio Construction, Asset Allocation
Minneapolis, Minnesota, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Safe Driving, Customer Service, Manual Transmission, Vehicle Inspection, Traffic Law Compliance
Minneapolis, Minnesota, United States · On-site
$100k–$130k/yr
You deserve a job that you feel proud of, where you can channel your knowledge and skills into projects that positively affect communities, and where you design your own path. This is Alliant. Become an employee-owner of…
Skills: Transportation Design, Geometric Layouts, Roadway Plans, Grading, Drainage
Minneapolis, Minnesota, United States · Remote OK
$113k–$227k/yr
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost…
Skills: Sales Management, Medical Device Sales, Strategic Planning, Performance Management, Contract Negotiation
Minneapolis, Minnesota, United States · On-site
Are you ready? Purpose Lead and develop high-tech automation/control team including Technical Specialists, Sales Engineers, Quotation Specialists, and others, as required. Collaborate with customers, suppliers and Grayba…
Skills: Negotiation, Interpersonal Skills, Networking, Business Planning, Sales Management
Minneapolis, Minnesota, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Financial Transaction Processing, Customer Service, Cash Handling, Bank Policy Compliance, Professional Communication
Minneapolis, Minnesota, United States · Hybrid
$77k–$122k/yr
Overview At Wipfli, people count At Wipfli, our people are core to everything we do—the catalyst behind our ability to create exceptional impact and extraordinary results. We believe in flexibility. We focus on relations…
Skills: Tax Compliance, Partnership Taxation, Federal Tax Returns, Multi-State Tax Returns, Client Relationship Management
Chicago, Illinois, United States · On-site
$134k–$190k/yr
Imagine how your ideas and expertise can change a patient’s life. We generate extensive clinical evidence to demonstrate the effectiveness and safety of our innovations and how our products transform patients’ lives. As …
Skills: Clinical Trial Support, Patient Education, Device Handling, Case Documentation, Clinical Monitoring
Minneapolis, Minnesota, United States · On-site
$62k–$102k/yr
By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researc…
Skills: Immunohistochemistry (IHC), Antibody Validation, Image Analysis, Spatial Biology, Immunocytochemistry (ICC)
Bloomington, Minnesota, United States · On-site
$116k–$192k/yr
We build trust among our communities and our people by cultivating the right team for every job. We are committed to fostering a creative and collaborative culture with a focus on career growth and balance in the workpla…
Skills: Project Management, Budgeting, Contract Management, Scheduling, Cost Control
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Design and deliver enablement programs to equip Customer Success teams with the tools and knowledge needed for customer adoption and retention. Partner cross-functionally to translate product updates into actionable playbooks and learning pathways.
Requires a Bachelor's degree and 3-5 years of experience in enablement or L&D within a SaaS environment. Must possess strong instructional design skills and experience supporting post-sale customer-facing teams.
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
We are seeking a Customer Success Enablement Specialist to support workforce readiness for our Customer Success organization by designing, building, and delivering impactful enablement programs aligned to customer adoption, retention, and lifecycle success.
This role plays a critical part in equipping Customer Success teams with the knowledge, skills, tools, and resources needed to effectively guide customers through adoption, strengthen engagement, resolve challenges, and drive long-term customer value.
The ideal candidate will partner closely with Customer Success Leadership, Product, Operations, Customer Experience, and Learning & Development to operationalize scalable enablement initiatives that improve team readiness, customer outcomes, and retention success.
This is a highly cross-functional role focused on bridging product knowledge, customer lifecycle strategies, operational workflows, and customer-facing skill development to elevate customer success performance.
This is a hybrid position, with an expectation to report to the Midtown Manhattan, NYC office 3 days/week (typically Tues/Wed/Thurs).
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
\nEssential Job DutiesCustomer Success Onboarding and Ramp Enablement
Product Adoption & Customer Lifecycle Enablement
Customer Success Skills Development
Design enablement around:
Performance Support & Coaching
Learning Experience Design & Delivery
Content Alignment
Program Measurement & Continuous Improvement
Learning Technology & Program Operations
The base salary range for this US-based, full-time, and exempt position is $90,000 - $100,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.
This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
Better Homecare, Better Health
At HHAeXchange, we believe that healthcare should be simple, effective, and transparent. Since 2008, HHAeXchange has been at the forefront of delivering better homecare by helping payers and providers achieve operational efficiency, increase compliance, and improve patient outcomes. Today, HHAeXchange is the premiere homecare management software for the Medicaid LTSS population. Our acquisition of Annkissam, a leading provider of enterprise software for self-direction services, allows us to deliver the most complete, end-to-end homecare management solution in the market. We act as the single source of truth in connecting providers, payers, and members through our intuitive web-based platform, enabling unparalleled communication, transparency, and visibility.
Offices: 130 W 42nd St, 2nd Floor, New York, NY 10036, US
