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Lead and develop a team of brand ambassadors to drive store results and operational excellence. Manage store schedules and wages while fostering a customer-first culture.
The role requires a commercial mindset to identify trade opportunities and improve the customer experience. Candidates must be capable of leading teams and advocating for the company's foundation initiatives.
Do you speak fashion? We're hiring! Let’s Chat!
Born in Australia, loved around the world.
At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
We’re playfully rebellious and always optimistic. Join our world and let's do good things together.
Benefits You Will Love…
50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre
Local and Global career growth - progress your career across our 7 Brands
Wellness support 24/7 – mental health, relationships, family + more
Discounts for you and your family - medical, travel, financial + more
Create meaningful change and make a positive difference in people’s lives
The Role
Lead and embed culture that builds a team of engaged product and Brand ambassadors within your store
Enable and develop your team who are customer first, people focused and results driven
Embed customer excellence whilst growing your store results through clear direction and operational excellence
Bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results
Manage store schedules and wages effectively to achieve productivity and wage targets
Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world
Who are we?
Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.
Keeping it real since '91, delivering Good along the way.
Our purpose has always been to make a positive difference in people’s lives, and our team and customers are at the heart of this. We started in 1988, with our first ‘shop’ being the boot of a Ford Bronco parked at The Beckley Market in Geelong, Australia. Inside? A stack of denim jackets; it was the start of something big. Our vision is to take our eight Aussie lifestyle brands to the world, delivering Good along the way. And we know that our responsibility goes far beyond selling great products. We work to prioritise people and the planet, while making products our customers love, ones that we can all be proud of. We’re a diverse bunch from all around the world who love to think big. We live for a challenge and give anything a go. We work hard and pride ourselves on creating an environment free from hierarchy and ego. One that promotes creativity and self-expression, allowing our team to do what they do best. We look after our people 24/7 – not just when they’re at work, but outside of it too. Since day one, our team members have been like great mates to us – and you look after your mates. We support and empower our team members to be the healthiest versions of themselves. And we keep it real, always. We’re customer-obsessed in everything we do, and believe us when we say the obsession is real! When you join our team, you’re part of something bigger – you’re here to be inspired, to learn, to do the right thing, and above all else, to make a positive difference. 20,000 people. 8 brands. 20 countries. 1,300 stores (and counting) and one life-changing Foundation. That's Cotton On Group.
Offices: 14 Shepherd Court, Geelong, Australia 3215, AU · 400 N Brand Blvd, Level 6, Glendale, California 91203, US · B:Hive, Smales Farm, 74 Taharoto Road, Auckland, AUK 0622, NZ · 111 Somerset Road, #09, 23-28, Orchard, 238164, SG · LP 9 Waterfall Logistics Precinct, Cnr Bridal Veil Road and ext 77 Howick Avenue, Waterfall City, 2090, ZA
