Care Coordinator Lifemark Physiotherapy Church Street 377 Church Street, Markham, ON, L6B 1A1 Status: Permanent Full Time Are you passionate and dedicated to making a positive impact on people’s health and wellness…
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905 - MARKHAM EAST EARLYON - Administrative Assistant
Markham, Ontario, Canada · On-site
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$17/hr–$24/hr
Full-time
high school, professional certificate
Supportive and collaborative administrative team, Positive and comforting work environment, Opportunities for growth within a national company
Posted 9d ago
~40 hrs/week
Responsibilities
The Care Coordinator is responsible for managing patient intake, scheduling appointments, and maintaining accurate medical records. They also provide administrative support, handle billing and payments, and ensure excellent customer service for patients and staff.
Requirements
Candidates must have a High School Diploma or equivalent, with preference given to those with post-secondary education in Medical Office Administration. Strong organizational, communication, and data entry skills are required, along with the ability to travel between clinics.
Full job description
Care Coordinator
Lifemark Physiotherapy Church Street
377 Church Street, Markham, ON, L6B 1A1
Status: Permanent Full Time
Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as a Care Coordinator with Lifemark Physiotherapy Church Street, a part of Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator who shares this same philosophy.
At Lifemark, we walk the talk of our company Core Values: “We have fun”, “We strive for simplicity”, "We trust each other to do the right thing”, "We go the extra kilometre” and “We belong here”.
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.
Why Lifemark?
Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
Supportive and collaborative administrative team
Positive and comforting work environment
Opportunities for growth within a national company
Nationally recognized brand with a strong digital presence
Primary Responsibilities
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient’s medical record
Collect payment at time of service and maintain accurate insurance claims to third party funders
Complete data entry and billing for third party funders
Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
Provide administrative support to the Care Coordinator Manager and Clinic Director
Qualifications & Core Competencies:
High School Diploma, G.E.D. or equivalent
High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
Previous experience in a physiotherapy or private health care clinic setting is an asset
Excellent communication (verbal and written) and interpersonal skills
Computer savvy and data entry skills
Flexible and adaptable to change
Ability to hit the ground running with minimum supervision
Post secondary education in Medical Office Administration or related field considered an asset
Reliable transportation to work at multiple clinics across Hamilton region is required.
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent @lifemark.ca
Movement to a better life. | Forbes 2026 – Canada's Best Employers for Company Culture
Industry
Wellness and Fitness Services
Company size
5,001-10,000 employees
Headquarters
North York, Ontario
LinkedIn followers
56,609
We are a proudly Canadian healthcare company, providing diversified healthcare services across the country.
We have over 20 years of experience providing personal rehabilitation services, independent medical assessments, seniors’ wellness, and employer health and wellness programs. Our foundation is rooted in the strength of our healthcare professionals, who are leaders in their fields.
We offer a number of rehabilitation programs and assessment services that are accredited by CARF International, an achievement that signals our commitment to high-quality services.
Whether you’re a recent graduate just starting out on your career path or an experienced professional looking for a new opportunity, your journey to a better work life starts with Lifemark.
We foster innovative thinking, invest in your career development so that you can provide the best care for others, support your personal health and wellness with a comprehensive rewards package, and strive to make an impact in the over 200 communities across Canada where we live and work.
Our award-winning workplace has been recognized by The Globe and Mail and Morneau Shepell as one of Canada's 75 Employee Recommended Workplaces, by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures, and most recently by Forbes as one of Canada's Best Employers for Company Culture in 2026.
You belong here. Join our team!
Offices: 243 Consumers Road, 12th Floor, North York, Ontario M2J 4W8, CA