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Full-time
International Working Environment, Continuous Training, Career Development Opportunities, Competitive Salary, Performance-Based Incentive Scheme
Posted 22d ago
~40 hrs/week
Responsibilities
Deliver a personalized luxury experience to international clients while achieving individual and boutique sales targets. Manage client relationships through proactive CRM activities and maintain high visual merchandising standards.
Requirements
Requires 3-5 years of experience in luxury retail, specifically within fine jewelry or high-end watches. Fluency in Spanish and English is mandatory, with additional languages being an advantage.
Full job description
Job Description – Sales Advisor
Damiani Boutique – Galería Canalejas | Madrid
About Damiani
Damiani is one of Italy's most prestigious luxury jewelry Houses, renowned worldwide for its exceptional craftsmanship, timeless elegance, and excellence in fine jewelry. We are looking for a passionate and experienced Sales Advisor to join our boutique at Galería Canalejas, Madrid, delivering an outstanding luxury experience to an international clientele.
Key Responsibilities
Deliver an exceptional and personalized client experience, ensuring the highest standards of luxury service.
Develop strong relationships with local and international clients through proactive clienteling and CRM activities.
Achieve and exceed individual and boutique sales targets and KPI objectives.
Present and sell Damiani's Fine Jewelry and Luxury Timepieces, sharing the Maison's heritage, craftsmanship, and product expertise.
Identify clients' needs and provide tailored recommendations to create memorable shopping experiences.
Support after-sales service and follow-up to ensure long-term client satisfaction and loyalty.
Maintain the boutique's visual merchandising standards and ensure products are presented according to the Maison's guidelines.
Contribute to inventory management, stock organization, and operational excellence.
Work collaboratively with the boutique team to achieve business goals and uphold Damiani's values and image.
Profile
Minimum 3–5 years' experience in Luxury Retail, preferably within Fine Jewelry, High-End Watches, or Luxury Fashion.
Proven track record of achieving sales targets and delivering outstanding customer service.
Strong clienteling skills with the ability to build long-lasting relationships with high-net-worth and international clients.
Passion for luxury, craftsmanship, and exceptional service.
Excellent interpersonal, communication, and negotiation skills.
Professional appearance with impeccable etiquette and attention to detail.
Proactive, results-driven, and team-oriented mindset.
Comfortable using CRM systems and digital sales tools.
Qualifications
Previous experience in Fine Jewelry or Luxury Watch retail is highly preferred.
Fluency in Spanish and English is required.
Italian is considered a plus.
Additional languages such as Arabic, Mandarin, French, or Russian will be considered an advantage.
What We Offer
The opportunity to join one of Italy's leading luxury jewelry Houses.
An inspiring and international working environment.
Continuous training on products, craftsmanship, and luxury selling techniques.
Career development opportunities within the Damiani Group.
A competitive salary and attractive incentive scheme based on performance.
The highest expression of savoir-faire, creativity and Italian craftsmanship.
Industry
Luxury Goods & Jewelry
Company size
501-1,000 employees
Founded
1924
Headquarters
Valenza (AL)
LinkedIn followers
39,964
Damiani Group was founded in 1924 in Valenza, homeland of the best Italian jewelry tradition, thanks to Enrico Grassi, who began designing and creating jewels with diamonds: small masterpieces destined for the noble families of the time, for which he soon became the trusted jeweler.
Damiani Group is leader of the Italian jewelry market sector and is acknowledged worldwide as a synonym of top-end Italian style tradition, with prestigious brands: Damiani, Salvini, Bliss, Calderoni, Rocca e Venini.
Offices: Piazza Damiano Grassi Damiani, 1, Valenza (AL), 15048, IT
High jewelryLuxuryBridaland Luxury Jewels and Watches