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Greet and seat guests while coordinating the flow of the dining room to ensure smooth operations. Handle financial transactions via POS, manage to-go orders, and maintain high service standards.
Candidates should have basic math skills and the physical ability to stand and walk for the duration of a shift. One year of customer service and cash handling experience is preferred, along with required health and alcohol awareness cards.
Job DetailsJob Location: Silverton Casino LLC - Las Vegas, NV 89139General Summary of Job Duties
Greet guests with a warm friendly smile and take guests to their table with a smile.
Provide guests with menus and extra silverware if needed.
Work to coordinate the flow of traffic according to rotation so that the flow of the room is smooth.
Maintain complete knowledge of table station numbers.
Responsible for notifying management when starting a waitlist, cleaning and checking condition of menus, and organizing host podium.
Must be able to operate a Micos (POS) point of sales to accept payments.
Receive payments by cash, credit cards, city ledgers, points from player cards, and coupons/vouchers.
Take and prepare to-go orders, serve gelato to guests, answer telephone for in-room dining orders, and transfer phone calls.
Responsible for balancing cash drawer and all the receipts turned into the cage.
Check for proper identification of a guest appearing to be under the age of 35 years old.
Other duties as assigned.
Maintain a high quality of guest service according to Silverton Be Amazing Service Standards.
Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
Adhere to all appearance and uniform standards.
Maintain an open line of communication with Managers.
Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
Ability to accept performance feedback in a professional manner.
Regular attendance on all scheduled shifts is considered an essential function of the job.
Arriving on time for all scheduled shifts is considered an essential function of the job.
Other duties as assigned.
To perform the job successfully, an individual should demonstrate the following Silverton Values:
Character: Always do the right thing and treat everyone with dignity and respect.
Collaboration: Celebrate Diverse ideas, thought and talents.
Care: Be KIND to yourself and each other.
Fun: Our guests are here to have FUN, so we should have FUN, too!
Excellence: Be Amazing!
QualificationsSkills, Education & Other Requirements
Must have basic math skills, excellent customer service skills, be able to stand, bend, lift and/or walk the duration of the shift.
At least one year’s experience with customer service and cash handling is preferred.
Identification that establishes identity
Identification that establishes the right to work in the United States
Health Card issued by Southern Nevada Health District
This is Lodge Vegas!
Silverton Casino is a hotel and casino in Las Vegas, Nevada that skillfully combines the comfort of an upscale lodge with the casino gaming excitement of Las Vegas. As a full-service Las Vegas casino hotel located minutes from the Strip, Silverton Casino features an array of restaurants, live entertainment, beautifully remodeled guestrooms, live gaming tables, thousands of slots and video poker machines, and a 117,000 gallon aquarium that earned Silverton the distinction of "Best Free Attraction" in Las Vegas, NV. Silverton Casino also offers affordable Las Vegas vacation packages, free shuttle transportation to Harry Reid International Airport and the Las Vegas Strip, and an adjoining 165,000 sq. ft. Bass Pro Shops flagship store.
Offices: 3333 Blue Diamond Rd, Las Vegas, Nevada, US
