Lake Oswego, Oregon, United States · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, passion and purpose —…
Skills: Operational Management, Process Optimization, Analytical Skills, Project Management, Team Leadership
Lake Oswego, Oregon, United States · On-site
$89k–$160k/yr
About the Role: Responsible for being the key banking advisor for Middle Market client relationships. Accountable for prospecting new business and working with Client Solutions Manager to expand existing relationships. A…
Skills: Relationship Management, Business Development, Credit Acumen, Financial Statement Analysis, Portfolio Management
Lake Oswego, Oregon, United States · On-site
$120k–$150k/yr
About the Role: The Talent Development Strategy & Organizational Effectiveness Manager leads the design and execution of enterprise talent and organizational development strategies, ensuring alignment with business prior…
Skills: Talent Management, Organizational Development, Succession Planning, Leadership Development, Workforce Planning
Lake Oswego, Oregon, United States · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: Operational Management, Process Optimization, Analytical Skills, Project Management, Team Leadership
Lake Oswego, Oregon, United States · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: Operational Management, Process Optimization, Analytical Skills, Project Management, Team Leadership
Lake Oswego, Oregon, United States · On-site
$75k–$90k/yr
Job Duties/Responsibilities: Own and execute the end-to-end monthly close process for leasing-related accounts, including preparation, review, and posting of journal entriesPerform detailed account reconciliations with s…
Skills: ASC 842, Lease Accounting, U.S. GAAP, Account Reconciliation, Month-end Close
Lake Oswego, Oregon, United States · On-site
$65k–$80k/yr
The Benefits Specialist plays a key role in the administration, compliance, and continuous improvement of the organization’s employee benefits and leave programs. Working with a high degree of independence, this position…
Skills: Benefits Administration, Leave Administration, FMLA, ADA, Compliance
Westminster, Colorado, United States · On-site
$16/hr–$21/hr
Elevate Customer Experiences as our Next Application Support Specialist! Ready to combine your passion for customer care and cutting-edge software solutions? Trimble is looking for a proactive problem-solver to provide e…
Skills: Customer Support, Application Support, Generative AI, Prompt Engineering, Google Workspace
Lake Oswego, Oregon, United States · On-site
$16/hr–$21/hr
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Veterinary Assistant Careers at Banfield Pet Hospi…
Skills: Patient Flow Management, Client Education, Veterinary Technical Skills, Preventive Care Knowledge, Patient Safety
Westminster, Colorado, United States · Hybrid
$106k–$145k/yr
Elevate the Employee Experience as our Benefits Manager - US and Canada! Are you a passionate benefits leader ready to deliver a superior employee experience for a global technology pioneer? Trimble is seeking an innovat…
Skills: Benefits Administration, Strategic Plan Design, Vendor Management, Regulatory Compliance, Data Analytics
Lake Oswego, Oregon, United States · On-site
$18/hr–$20/hr
Benefits: Company parties Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Life’s t…
Skills: Gymnastics Instruction, Child Development, Physical Education, Customer Service, Curriculum Implementation
Lake Oswego, Oregon, United States · On-site
$18/hr–$20/hr
Benefits: Company parties Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Life’s t…
Skills: Gymnastics Instruction, Child Development, Physical Education, Customer Service, Curriculum Implementation
Lake Oswego, Oregon, United States · On-site
$40/hr–$70/hr
InstaSwim is looking to hire professional and experienced private swim instructors to teach swim lessons in our clients private homes & community pools all within your location & surrounding cities! We supply the clients…
Skills: Swim Instruction, Lesson Planning, Student Assessment, CPR, First Aid
Lake Oswego, Oregon, United States · Hybrid
$28/hr–$38/hr
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with …
Skills: AutoCAD 2D, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint
Lake Oswego, Oregon, United States · On-site
Job DetailsJob Location: Lake Oswego - Lake Oswego, OR 97035Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Health CareSummary Perform the full spectrum of technicia…
Skills: Ophthalmic Testing, Patient Education, Medical History Taking, Visual Acuity Testing, Refractions
Family Relief ResourcesLake Oswego, Oregon, United States · On-site
$23/hr–$25/hr
Quienes somos Bienvenido a Family Relief Resources (FRR) donde nuestra misión es ayudar a las familias a encontrar su combinación perfecta con un trabajador de apoyo que satisfaga sus necesidades, les ayude a aprender y …
Skills: Direct Support, Patient Care, Seizure Protocol Management, Spanish Language, Patient Lifting and Positioning
Lake Oswego, Oregon, United States · On-site
Medication Technician Setting: Assisted Living Facility (ALF) Status: PRN Must have experience and willing to work weekends. Location: The Pearl at Kruse Way - 4550 Carman Dr. Lake Oswego 97035 Apply online at TeamAvamer…
Skills: Medication Administration, Patient Care, First Aid, ADL Assistance, Clinical Documentation
Lake Oswego, Oregon, United States · On-site
Caregiver Setting: Assisted Living Facility (ALF) Status: PRN Must have experience and willing to work weekends. Location: The Pearl at Kruse Way - 4550 Carman Dr. Lake Oswego, OR 97035 Apply online at TeamAvamere.com As…
Skills: Elderly Care, Activities Of Daily Living, Patient Communication, First Aid, HIPAA Compliance
Anchorage, Alaska, United States · Hybrid
$50k–$94k/yr
Description Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Associate C…
Skills: Claims Investigation, Liability Evaluation, Settlement Negotiation, Loss Management, Analytical Skills
Lake Oswego, Oregon, United States · Remote OK
WSP is currently initiating a search for a Technical Director, Electrical Engineering with Power Transformer expertise for our Lake Oswego, OR office or Remote. Be involved in projects with our Transformer Services Team …
Skills: Electrical Engineering, Power Transformers, Technical Leadership, Project Management, Document Review
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Oversee and coach a team of Customer Support professionals to ensure operational excellence and high customer satisfaction. Manage management escalations and collaborate with cross-functional teams to drive customer retention and revenue growth.
Requires over 5 years of customer support leadership experience, with at least 3 years specifically leading teams in a SaaS or technology environment. Must possess strong operational management skills and familiarity with support systems like Salesforce or Gainsight.
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact.
Our high-performance culture is driven by our values. We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.
We are the worldwide leader in integrated risk and compliance management software and services. As a Senior Manager of Customer Support, you will be responsible for the oversight of Customer Support professionals dedicated to providing high quality engagement activities and best-in-class support for our customers post-product implementation. This position reports directly to the Director, Customer Support.
In this role, you will coach, motivate, and manage team members to achieve operational excellence while leveraging NAVEX’s award-winning methodologies and processes. You will be responsible for the professional development and growth of team resources and for the delivery of best-in-class Customer Support that drives customer satisfaction and retention while promoting expansion in our customer base and in our annual recurring revenue. This role requires an in depth understanding of NAVEX products and services.
Additionally, you will interact directly with customers on management escalations to mitigate issues and drive resolution; and you will collaborate with cross-functional teams to ensure customer lifecycle management.
You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next!
What you’ll get:
What you’ll do:
What you’ll bring:
Our side of the deal:
Compliance doesn’t have to be complicated.
NAVEX empowers over 88 million employees and 13,000 customers around the world to manage and mitigate risks with confidence. Our mission is to help customers promote ethical, inclusive workplace cultures, protect their brands, and proactively mitigate risks. Our trusted solutions holistically address employee engagement, risk management, and compliance health across the corporate risk and compliance program, promoting a culture that prioritizes doing the right things right. Headquartered in Portland, Oregon, NAVEX has four other offices worldwide and thousands of people working to help transform how modern risk and compliance departments are built and run. Our other locations are in London, Charlotte, North Carolina, Frankfurt, Bangalore, and Japan.
Offices: 5885 Meadows Rd, Suite 500, Lake Oswego, Oregon 97035, US · 13950 Ballantyne Corporate Place, Suite 300, Charlotte, NC 28277, US · 1 Queen Caroline Street, Hammersmith, England W6 9HQ, GB · WeWork Vaishnavi Signature, Space #125 No. 78/9, Outer Ring Road, Bellandur Village Varthur Hobli, Bengaluru , Karnataka 560103, IN · Amelia-Mary-Erhart-Straße 8, 60549 Frankfurt am Main, Frankfurt, DE
