Wilmington, Delaware, United States · Hybrid
$177k–$265k/yr
US Consumer Cards—one of Citi's five core businesses—is an industry powerhouse and significant driver of Citi’s overall strategic vision and growth trajectory, serving over seventy million customers nationwide through ou…
Skills: Growth Strategy, Small Business Banking, Product Roadmap, KPI Monitoring, Competitive Analysis
Dallas, Texas, United States · On-site
What you will do Johnson Controls Inc. is looking for forward-thinking talent to join our organization to support the fast-growing HVAC business in North America. JCI is committed to the health and safety of all employee…
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Irvine, California, United States · On-site
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Data Analyst II We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quali…
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Irvine, California, United States · On-site
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Director, Assistant General Counsel We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associat…
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Irving, Texas, United States · Hybrid
$131k–$218k/yr
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: Employee Relations, HR Compliance, Risk Management, Leaves and ADA Management, HR Shared Services
Wilmington, Delaware, United States · Hybrid
$170k–$300k/yr
US Consumer Cards—one of Citi's five core businesses—is an industry powerhouse and significant driver of Citi’s overall strategic vision and growth trajectory, serving over seventy million customers nationwide through ou…
Skills: Sales Management, People Management, Small Business Banking, P&L Management, Commercial Strategy
Irving, Texas, United States · On-site
$118k–$206k/yr
When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provid…
Skills: Lean Six Sigma, Process Improvement, Operational Excellence, Value Stream Mapping, Change Management
Dallas, Texas, United States · On-site
$139k–$185k/yr
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Irving, Texas, United States · On-site
The Accounts Receivable Analyst will support a minimum of three markets in all aspects of accounts receivable including billing, lockbox reporting and cash application, credit card posting, ACH postings, credit adjustmen…
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Irving, Texas, United States · On-site
At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to …
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Irving, Texas, United States · On-site
$19/hr–$20/hr
Our Company Pate Rehabilitation Overview Pate Rehabilitation is seeking a motivated, compassionate Rehabilitation Technician to work with our valued patients. Our Rehab Techs are a vital part of the facility care team an…
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Phoenix, Arizona, United States · On-site
The Utility Development Project Engineer will support the overall planning and execution of QTS utility infrastructure. This role will support the delivery of utility capacity at each campus for data center substation an…
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Irving, Texas, United States · Hybrid
$136k–$227k/yr
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: Workforce Planning, HR Strategy, Organizational Effectiveness, Talent Acquisition, Executive Influence
Irving, Texas, United States · Hybrid
$38/hr–$64/hr
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
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Irving, Texas, United States · Hybrid
$78k–$108k/yr
About this role: The HR Recruiter provides an absolutely pivotal role in our success story at Gartner. Working in partnership with the business, you will be responsible for sourcing and assessing great talent for our org…
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Irving, Texas, United States · On-site
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now …
Skills: Outbound Sales, CRM Database Management, Customer Relationship Management, Technical Support, Order Entry
Irving, Texas, United States · Remote OK
$122k–$204k/yr
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: IT Project Management, M&A Infrastructure, Stakeholder Management, Vendor Coordination, Risk Management
Irving, Texas, United States · On-site
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When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provid…
Skills: IT Portfolio Management, Governance, Strategic Planning, Demand Management, Resource Planning
Irving, Texas, United States · Hybrid
$28/hr–$30/hr
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: Product Applications Support, Troubleshooting, Critical Thinking, Analytical Skills, Verbal Communication
Irving, Texas, United States · Hybrid
We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide …
Skills: Employee Relations, Performance Management, Organizational Effectiveness, Workforce Planning, Talent Strategy
Wilmington, Delaware, United States • Hybrid
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Lead the growth strategy for the small business credit card portfolio by defining roadmaps for capabilities, offers, and pricing. Collaborate with risk, pricing, and marketing teams to drive sustainable customer growth and optimize the customer experience.
Requires over 10 years of product sales experience with deep expertise in the small business banking segment. Candidates must possess strong stakeholder management skills and the ability to translate market intelligence into commercial decisions.
US Consumer Cards—one of Citi's five core businesses—is an industry powerhouse and significant driver of Citi’s overall strategic vision and growth trajectory, serving over seventy million customers nationwide through our innovative credit card offerings and comprehensive loyalty ecosystem. Within US Consumer Cards, our Rewards & Loyalty team delivers proprietary Reward Products including our Strata, Cash & Small Business portfolios, alongside our rich ThankYou and Citi Travel loyalty offerings.
Rewards & Loyalty is seeking a Head of Small Business Card Customer Growth who will drive the growth strategy for Citi's small business credit card portfolio — a high-priority segment at the intersection of product innovation, competitive positioning, and customer value creation. In this role, you will define and execute the roadmap for capabilities, offers, and pricing that unlock sustainable growth in the small business segment, working across sales, risk, and product functions to deliver measurable outcomes.
Lead the growth strategy for the small business credit card segment, identifying market opportunities and translating them into a prioritized roadmap of capabilities, offers, and benefits.
Define and monitor segment-specific KPIs to track performance, inform decisions, and ensure the portfolio delivers against agreed growth targets.
Develop and maintain a deep understanding of the competitive landscape for small business card products, using market insights to sharpen positioning and uncover differentiation opportunities.
Partner with Risk and Pricing teams to establish and refine strategies that balance customer growth with sound credit and financial outcomes.
Optimize marketing channels and customer touchpoints to deliver consistent experience that drive engagement and cross-sell activity.
Track customer experience signals across the small business segment, turning insights into targeted improvements that directly support the portfolio's growth trajectory.
Build and lead senior stakeholder relationships across Product, Marketing, Operations, and partner organizations to align priorities and accelerate delivery.
Ensure all activities comply with applicable regulatory requirements and Citi's internal compliance and control standards, embedding responsible decision-making into every stage of the growth process.
10+ years related product sales experience.
Extensive experience in the small business banking segment.
Deep knowledge of consumer/small business banking products and the competitive landscape, with the ability to translate market insight into clear commercial strategy.
Clear and confident communicator, able to align diverse teams around shared goals and convey complex ideas in accessible terms.
Demonstrated ability to develop and execute growth strategies across complex, multi-product environments.
Experience managing and influencing senior stakeholders and partner organizations, with the credibility to represent the business at a leadership level.
Solid knowledge of banking operations, credit products, and cross-sell dynamics within a consumer or small business context.
Ability to translate market and competitive intelligence into actionable product and commercial decisions.
Bachelor’s/University degree, Master’s degree preferred
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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
