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Irvine, California, United States · Hybrid
Job Title: FinOps Analyst Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to mor…
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Irvine, California, United States · Remote OK
$175k–$198k/yr
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Irvine, California, United States • On-site
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Manage a high volume of inbound and outbound calls to qualify leads and identify customer needs. Provide initial service support and follow scripts to convert prospects before transferring them to loan officers.
Requires prior experience in a call center, sales, or customer service environment with strong phone communication skills. Proficiency in CRM systems and standard business tools is required, with a preference for a background in mortgage or finance.
Role Overview:
At Mutual of Omaha Mortgage, we’re seeking experienced call center sales & service professionals to handle a high volume of outbound and inbound calls.
This role emphasizes developing new opportunities through structured outreach, prospecting, and lead qualification. The ideal candidate is a fast learner with strong communication skills, able to follow scripts, adapt in the moment, and quickly build rapport. Success in this role requires thriving in a fast-paced, growth-oriented environment and effectively engaging customers.
Key Responsibilities:
Join a team that’s redefining the customer experience in reverse mortgage lending. If you're ready to make an impact, grow your career, and contribute to a high-performing sales & service team, we’d love to hear from you.
Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include:
Your Trusted Mortgage Advisor | NMLS#1025894
With Corporate Headquarters in both San Diego, CA & Chicago, IL, our organization has a strong leadership team of seasoned mortgage professionals. We offer state-of-the-art technology and superior operational support, ensuring your loan process will be easy and efficient. As one of the most trusted names in financial services for more than 100 years, our brand is known by millions who do business with Mutual of Omaha, a Fortune 500 company. We are recognized for our enduring legacy of always taking care of our customers. Mutual of Omaha Mortgage, Inc. NMLS #1025894. Mutual of Omaha and its affiliates are an Equal Opportunity / Affirmative Action Employer, Minorities/Female/Disabled/Veteran. Legal Disclaimers: https://www.mutualmortgage.com/legal/index For licensing information, go to: www.nmlsconsumeraccess.org Equal Housing Lender For Customer Service Inquiries - Please contact Bill Sullivan at 833-721-1001
Offices: 3131 Camino del Rio N, Suite 1100, San Diego, California 92108, US · 400 Galeria Parkway, Suite 1500, Atlanta, Georgia 30339, US · 17108 Mack Ave, Suite 201, Grosse Pointe, Michigan 48230, US · 9005 Overlook Blvd, Suite 118, Brentwood, Tennessee 37027, US · 2888 Loker Ave E, Suite 320, Carlsbad, California 92010, US
