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$75k–$90k/yr
Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Long-term disability insurance, Life insurance, Mental health benefits
Posted 9h ago
~40 hrs/week
Responsibilities
Manage a portfolio of 20-30 accounts by overseeing the end-to-end client experience from project kickoff to delivery. Coordinate cross-functionally with internal teams to ensure projects are completed on time, on budget, and on spec.
Requirements
Requires 3-5 years of experience in quantitative research, preferably on the supplier side, with proficiency in managing large data sets. Candidates must possess a Bachelor's degree and strong communication skills to present data-driven insights to clients.
Full job description
Your Journey to Success:
As our Senior Project Manager / Customer Success Manager, you'll own the end-to-end client experience for a portfolio of 20–30 MFour Data Research accounts — you're the person your clients count on from project kickoff through delivery and renewal. Three things define success here: keeping clients informed and confident through clear, proactive communication; making your client the hero of their own story by putting DANI™ in MFour Studio™ to work for them; and coordinating our internal teams — panel/sample, data science, and product — so every project lands on time, on budget, and on spec. This is a hybrid role based out of our Irvine, CA office, reporting to the VP and Manager of Customer Success.
Your Mission:
Own day-to-day client management at both the account and project level for a portfolio of 20–30 MFour Data Research accounts.
Coordinate cross-functionally with panel/sample operations, research, and product teams to keep every project on time, on budget, and on spec.
Guide clients through the SaaS/DaaS customer journey, driving adoption and consumption of MFour Studio™ and DANI™.
Identify and help close upsell and expansion opportunities inside existing accounts — additional data products, new SaaS/DaaS features and services.
Build new client relationships and strengthen existing ones by presenting data-driven insights that make your clients look good to their stakeholders.
What Sets You Apart
3–5 years in quantitative research, preferably supplier-side (research firm, panel company, or insights platform).
3–5 years working with large data sets, plus hands-on experience designing questionnaires and analysis reports.
Proven experience managing and communicating with multiple external clients at the same time.
Excellent written and oral communication skills, including presenting data-driven insights directly to clients.
Completed Bachelor's degree or higher, with strong MS Office proficiency.
Preferred Skills:
An AI-first mentality — you're already using AI tools and LLMs to speed up analysis and client deliverables.
Experience with SaaS/DaaS customer journey management and user consumption strategy.
The intangibles: sharp attention to detail, comfort multitasking against deadlines, and the kind of follow-through that keeps clients coming back.
In return for your dedication, we offer:
Salary
$75,000 - $90,000
Health benefits
Top-tier health benefits include; medical, dental, vision, LTD, and life insurance
In a market flooded with unreliable data, you need access to validated consumer insights.
Industry
Market Research
Company size
51-200 employees
Founded
2011
Headquarters
Irvine, CA
LinkedIn followers
7,294
Total funding
$5M
MFour solves the issues of data fraud and commoditization in research using validated consumer data and a groundbreaking end-to-end insights platform. Utilizing the 4.5 star rated iOS & Android Surveys On The Go® app, MFour collects validated consumer behaviors + surveys to gain deep insights into consumer journeys. This data is seamlessly integrated into MFour Studio™, the only platform combining validated surveys with real-time app, web, and location data. This comprehensive approach empowers businesses to make informed decisions using validated consumer opinions and behaviors.
Offices: 19800 MacArthur Blvd., Suite 700, Irvine, CA 92612, US
Mobile ResearchResearch SolutionsMobile PanelQualitative ResearchQuantitative ResearchMobile Survey ApplicationsConsumer ResearchAI Training DataShopper InsightsOmnichannel Consumer Behavior
How much do Data & Analytics jobs in Irvine, CA pay?
Based on 499 listings with disclosed salaries, most data & analytics jobs in Irvine, CA pay between $79k–$190k per year. Individual offers vary with seniority, company size, and specialization.
How many Data & Analytics jobs are open in Irvine, CA right now?
There are currently 572 open data & analytics positions in Irvine, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Data & Analytics roles in Irvine, CA?
Companies currently hiring include CoStar Group, Edwards Lifesciences, Hyundai Capital America, Allergan, Alteryx, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Data & Analytics jobs in Irvine, CA?
Yes — 276 of the 572 open data & analytics positions offer remote or hybrid work (63 remote, 213 hybrid).
How do I apply for Data & Analytics jobs in Irvine, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.