Newport Beach, California, United States · On-site
$29/hr–$35/hr
Mid level
Position Summary: The Assistant Manager oversees the day to day operations of the operating unit. This role promptly handles resident escalations, resolving customer questions and concerns, upholds customer service stand…
Skills: Customer service, Team leadership, Administrative tasks, Mentorship, Google suite
Position Summary: This role supports the financial planning, reporting, and strategic analytics for Irvine Company Office Properties. The manager partners closely with asset management, leasing, operations, accounting, a…
Position Summary: The Sr. Administrative Assistant is an integral part of the Leasing team. This position provides support to the Senior Vice President, Leasing, with administrative needs, lease negotiation tracking, doc…
Learn more about our Service Technician in Training Program through our 1 minute video. You'll get to hear from one of our very own graduates, Michael, about his experience! Willing to Train! Our Apartments Division is l…
Position Summary: This role supports the financial planning, reporting, and strategic analytics for Irvine Company Office Properties. The manager partners closely with asset management, leasing, operations, accounting, a…
Position Summary: The Sr. Administrative Assistant is an integral part of the Leasing team. This position provides support to the Senior Vice President, Leasing, with administrative needs, lease negotiation tracking, doc…
Position Summary: The Sr. Administrative Assistant is an integral part of the Leasing team. This position provides support to the Senior Vice President, Leasing, with administrative needs, lease negotiation tracking, doc…
Community Relations Representative ($23.75 - $28.70)
San Diego, California, United States · On-site
$23/hr–$27/hr
Mid level
Position Summary: The Community Relations Representative serves as the first point of contact for resident interactions on-site. This role focuses on fostering positive relationships, managing communication, ensuring smo…
Skills: Customer Service, Communication, Interpersonal Skills, Google Suite, Resident Retention
Position Summary: This role supports the financial planning, reporting, and strategic analytics for Irvine Company Office Properties. The manager partners closely with asset management, leasing, operations, accounting, a…
Position Summary: The Sr. Administrative Assistant is an integral part of the Leasing team. This position provides support to the Senior Vice President, Leasing, with administrative needs, lease negotiation tracking, doc…
Position Summary: This role supports the financial planning, reporting, and strategic analytics for Irvine Company Office Properties. The manager partners closely with asset management, leasing, operations, accounting, a…
Position Summary: The Sr. Administrative Assistant is an integral part of the Leasing team. This position provides support to the Senior Vice President, Leasing, with administrative needs, lease negotiation tracking, doc…
Position Summary: This role supports the financial planning, reporting, and strategic analytics for Irvine Company Office Properties. The manager partners closely with asset management, leasing, operations, accounting, a…
Position Summary: The Assistant Service Manager coordinates team and contractor activities, and performs hands-on maintenance to ensure a safe, well-maintained community. Key Responsibilities: Ensures community common ar…
Community Relations Representative ($25.63 - $31.11)
San Jose, California, United States · On-site
$24/hr–$30/hr
Entry level
Position Summary: Weekends required Assists the Community Manager and Assistant Manager with on-site operations of a single community, multiple communities, or neighborhood (“operating unit”). Serves as the first point o…
Skills: Time-management, Verbal Communication, Written Communication, Organization, Customer Service
Community Relations Representative ($23.75 - $28.70)
San Diego, California, United States · On-site
$21/hr–$28/hr
Mid level
Position Summary: The Community Relations Representative serves as the first point of contact for resident interactions on-site. This role focuses on fostering positive relationships, managing communication, ensuring smo…
Skills: Customer Service, Communication, Interpersonal Skills, Google Suite, Resident Relations
Position Summary: Weekends Required | Please note: This is not a Leasing Consultant role. The Leasing Coordinator supports the Centralized Leasing Team by delivering on-site assistance to prospective residents touring ou…
Position Summary: Weekends Required | Please note: This is not a Leasing Consultant role. The Leasing Coordinator supports the Centralized Leasing Team by delivering on-site assistance to prospective residents touring ou…
Investment Analytics Senior Director - Office Division ($184,300.00 - $260,200.00)
Irvine, California, United States · On-site
$184k–$260k/yr
Senior+
Position Summary: Serving as a strategic partner to the Division’s Executives, Department Leaders, and Corporate Leaders, this role leads a team accountable for analyzing and underwriting large lease transactions, custom…
Skills: Real Estate Finance, Investment Underwriting, Financial Modeling, People Management, Strategic Planning
Position Summary: The Manager supports the Finance, Asset Management, and Leasing teams by building financial models, analytical tools, and automated workflows to drive portfolio performance and strategic decision-making…
Skills: Financial Modeling, Underwriting, Argus, Excel, Net Present Value (NPV)
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$29/hr–$35/hr
Full-time
high school
Paid time off, Matching 401(k), Health benefits
Posted 1d ago
~40 hrs/week
Responsibilities
The Assistant Manager oversees daily operations, resident escalations, and customer service standards for the assigned community. They also provide mentorship to the Resident Services team and ensure administrative and maintenance tasks meet company standards.
Requirements
Candidates should have 2-5 years of relevant experience and a high school diploma or GED. A valid California driver's license and the ability to travel between communities are required.
Full job description
Position Summary:
The Assistant Manager oversees the day to day operations of the operating unit. This role promptly handles resident escalations, resolving customer questions and concerns, upholds customer service standards and provides guidance and support to the Resident Services team.
Key Responsibilities:
Provides excellent customer service by anticipating customer’s needs, taking ownership and resolving questions and concerns promptly and professionally.
Supervises and ensures community common areas, grounds and vacant units are consistently maintained to company standards, proactively identifying and resolving any potential hazards
Oversees completion of all administrative resident services tasks and resident retention activities ensuring they are accurately documented in the appropriate operating platform.
Provides hands-on training and mentorship to resident services associates to drive team engagement and performance.
Ensures audit compliance to Standard Operating Policies/Procedures (SOPs).
Executes administrative accounting processes for the operating unit.
Drives efficiency by adopting and maximizing the use of new and existing technologies.
Additional Skills:
Proficiency in Google suite
Experience with Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems such as Salesforce, RealPage or Coupa is preferred.
Strong written and verbal communication skills
Preferred Education:
High School Diploma, General Educational Development (GED) or equivalent experience
Preferred Years of Relevant Work Experience:
2 - 5 years
Additional Requirements:
Travel between communities may be required daily.
Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
Minimum Qualifications / Other Expectations:
Community Details:
Communities of Responsibility: Villas Fashion Island
Unit Count: 524
Compensation:
Base Pay Range: $29.52 - $35.19
Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.
The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.
About Us: Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.
With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.
We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.
The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Throughout coastal California, Irvine Company brings to life neighborhoods and sustainable communities with a full range of housing, jobs, retail centers, schools, parks and open space.
We take as much pride in our Associate community as we do in the communities we create. It’s an environment populated with talented people, a collaborative spirit and abundant opportunities. At Irvine Company, our success begins with you.
Offices: 550 Newport Center Dr, Newport Beach, CA 92660, US
Real Estate InvestmentResort PropertiesRetail PropertiesApartment CommunitiesOffice PropertiesMaster Planning and DevelopmentHomebuildingand Property ManagementReal Estate InvestmentResidential
Throughout coastal California, Irvine Company brings to life neighborhoods and sustainable communities with a full range of housing, jobs, retail centers, schools, parks and open space.
We take as much pride in our Associate community as we do in the communities we create. It’s an environment populated with talented people, a collaborative spirit and abundant opportunities. At Irvine Company, our success begins with you.
Offices: 550 Newport Center Dr, Newport Beach, CA 92660, US
Real Estate InvestmentResort PropertiesRetail PropertiesApartment CommunitiesOffice PropertiesMaster Planning and DevelopmentHomebuildingand Property ManagementReal Estate InvestmentResidential