Elgin, Illinois, United States · On-site
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Inventory control, Warehouse management, Logistics, Process improvement, Team leadership
Irvine, California, United States · Remote OK
$54k–$95k/yr
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Paid Media Execution, Performance Analysis, Campaign Optimization, Budget Pacing, A/B Testing
Foxborough, Massachusetts, United States · Hybrid
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: WhatsApp Marketing, Influencer Marketing, Campaign Management, Community Management, Digital Marketing
Netherlands · Remote OK
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Negotiation, Data Analysis, Retail Pricing, Category Management, Vendor Relationship Management
United Arab Emirates · Hybrid
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Performance Marketing, Growth Marketing, Paid Media, Google Ads, Meta Ads Manager
Irvine, California, United States · Remote OK
$187k–$235k/yr
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Regulatory compliance, Quality assurance, Product safety, Formulation, Packaging development
United Arab Emirates · Hybrid
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Negotiation, Analytical skills, Data management, Decision-making, Mathematical skills
Netherlands · Hybrid
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Paid media, Google Ads, Meta Ads, TikTok Ads, Apple Search Ads
United Arab Emirates · Hybrid
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: 3PL Operations Management, Logistics Management, SLA Management, KPI Tracking, Inventory Management
Elgin, Illinois, United States · On-site
$19/hr–$25/hr
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Forklift operation, Warehouse operations, Safety compliance, Inventory counting, Pallet building
Irvine, California, United States · Remote OK
$80k–$85k/yr
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Logistics management, Carrier network management, Direct-to-consumer (D2C), Supply chain, Transportation economics
United Arab Emirates · Hybrid
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Human Resources, Employee Relations, Performance Management, Workday, HRIS
Easton, Pennsylvania, United States · On-site
$19/hr–$25/hr
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Forklift operation, Warehouse safety, Inventory reconciliation, RF scanning, Pallet building
Irvine, California, United States · On-site
$54k–$85k/yr
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Administrative support, Operational support, Communication, Interpersonal skills, Problem-solving
Home Gardens, California, United States · Remote OK
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Logistics, Supply Chain Management, Vendor Management, E-commerce, Data Analysis
Home Gardens, California, United States · Remote OK
$125k–$135k/yr
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: UX Design, UI Design, User Research, Usability Testing, Wireframing
Elgin, Illinois, United States · On-site
$32/hr–$38/hr
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Mechanical Troubleshooting, Electrical Repair, Pneumatic Systems, Hydraulic Systems, Preventive Maintenance
Easton, Pennsylvania, United States · On-site
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: Warehouse Management, Inventory Control, Team Leadership, RF Scanner Operation, Order Picking
Home Gardens, California, United States · Remote OK
$158k–$162k/yr
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: UX Design, UI Design, Product Design, Design Strategy, Design Systems
Home Gardens, California, United States · Remote OK
$139k–$175k/yr
For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact…
Skills: SAP Ariba, Indirect Procurement, Ariba Sourcing, Ariba SLP, Supply Chain Collaboration
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The Warehouse Department Manager oversees daily operations including picking, packing, shipping, and receiving in a high-volume B2C environment. They are responsible for process improvement, maintaining inventory accuracy, and ensuring compliance with safety and government regulations.
Candidates must have 7-10 years of supervisory warehouse experience in an automated environment. A high school diploma is required, while a bachelor's degree is highly preferred.
For A Better You
At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career.
We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.
Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.
Job Summary:
The Warehouse Department Manager will provide leadership and direction in a high volume outbound, B2C small parcel environment, supervise and coordinate activities of team members concerned with picking, packing, shipping, receiving and fulfillment as it relates to preparing it for same day shipping both nationally and internationally via expedited carrier services, maintaining a safe, effective and orderly work environment, scheduling, continuous process improvement and maintaining positive vendor relationships.
Job Expectations:
May order department supplies as needed
Plan, schedule, and coordinate departmental activities to fulfill sales orders, meet inventory requirements, and deliver manufactured products in a timely fashion
Issue written and oral instructions
Study and standardize procedures to improve efficiency of team members
Maintain harmony among team members and resolve grievances
Confer with other managers in the distribution center to ensure coordination of other warehouse activities
Confer with other managers outside of the distribution center to ensure coordination of other functions such as inventory management and quality assurance
Maintain a safe and organized work environment
Responsible for working with other departments to assist in resolving issues related to order fulfillment, inventory accuracy and invoicing
Document and maintain all warehouse procedures as they relate to a receiving/replenishing/picking/packing/shipping environment
Responsible for improving and maintaining inventory accuracy
Responsible for evaluating and planning labor for upcoming warehouse needs
Engages in the typical responsibilities of a manager requiring evaluating, organizing, integrating and delegating
Plans, directs and coordinates all activities of the warehouse department in an organized, safe and sanitary work environment that is in compliance with the Company’s policies, OSHA and government regulations
Monitors and manages all aspects of team member performance to include administering write-ups/counseling
Contains and/or reduces cost and drives productivity within the department
Cooperates in a cross-functional manner as a change agent with all departments within the Company
Manages workflow to meet planned department productivity standards
Managers and directs 3rd party vendor activities
Train new or newly assigned team members in the proper methods and standard operating procedures of a job function
Work closely with global logistics team and external shipping services to ensure on-time delivery of packages
Ensure correct shipment of domestic, international and dangerous goods orders
Completes special projects as determined
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
Experience with Microsoft Office Suite Programs (i.e.: Microsoft Work, Excel) and Google Office.
Excellent organizational and managerial skills.
Excellent communication skills – written, oral, reading and understanding.
Ability to work extended hours and weekend
Experience Requirements:
Generally requires a minimum of 7-10 years of supervisory warehouse experience in an automated environment
Education Requirements:
High School Diploma or equivalent experience required, Bachelor’s Degree highly preferred
Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
Physical Demands (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the team member is regularly required to talk and hear. While performing the duties of this job, individuals will be regularly required to sit, stand, walk and occasionally bend and move around the facility. May include lifting up to 50 pounds.
Work Environment: The noise in the work environment is usually moderate. Other factors are:
Hectic, fast-paced with multi-level distractions
Professional, yet casual work environment
Warehouse environment
Ability to work extended hours as required
Compensation:
The expected salary range for this role is 85,000 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
iHerb is on a mission to make health and wellness accessible to all. Since our founding in 1996, we have been dedicated to offering Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We believe that health and wellness should be a universal right made possible through compassion and our collective action. With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our teams have a strong sense of commitment and pride in their work, which has allowed us to grow. At iHerb, our purpose is to empower people to enhance their health, happiness, and well-being — that starts with valuing our team members by providing a positive culture with competitive benefits. Our five shared values unite our team members across the globe and provide a stable foundation. These values speak to who we are, the culture we’re building, and how every single team member contributes to our larger company vision. iHerb's Shared Values Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity
Offices: 17400 Laguna Canyon Rd, Suite 400, Irvine, California 92618, US · Platinum E-Commerce Center, Lot 33, DD 124, Tin Ha Rd, Ha Tsuen, Yuen Long, Hong Kong, HK · 2497 Wright Blvd, Hebron, Kentucky 41048, US · 22780 Harley Knox Blvd, Perris, California 92570, US · 1540 Van Buren Rd, Easton, Pennsylvania 18045, US
iHerb is on a mission to make health and wellness accessible to all. Since our founding in 1996, we have been dedicated to offering Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We believe that health and wellness should be a universal right made possible through compassion and our collective action. With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our teams have a strong sense of commitment and pride in their work, which has allowed us to grow. At iHerb, our purpose is to empower people to enhance their health, happiness, and well-being — that starts with valuing our team members by providing a positive culture with competitive benefits. Our five shared values unite our team members across the globe and provide a stable foundation. These values speak to who we are, the culture we’re building, and how every single team member contributes to our larger company vision. iHerb's Shared Values Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity
Offices: 17400 Laguna Canyon Rd, Suite 400, Irvine, California 92618, US · Platinum E-Commerce Center, Lot 33, DD 124, Tin Ha Rd, Ha Tsuen, Yuen Long, Hong Kong, HK · 2497 Wright Blvd, Hebron, Kentucky 41048, US · 22780 Harley Knox Blvd, Perris, California 92570, US · 1540 Van Buren Rd, Easton, Pennsylvania 18045, US
