Houston, Texas, United States · On-site
Company Overview: Mid Cities Oms is a leading oral and maxillofacial practice located in Houston, Texas. We are dedicated to providing our patients with exceptional care and utilizing the latest technology to ensure thei…
Skills: Customer service, Call center operations, Appointment scheduling, Insurance verification, Communication skills
Houston, Texas, United States · Remote Solely
$18/hr–$23/hr
Recognized as a “Best Place to Work Modern Healthcare” – Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters. Vital Care is …
Skills: Collections, Medical billing, Claims processing, Denial management, Revenue cycle management
Houston, Texas, United States · Remote Solely
Title: CoECI Community Management Specialist Location: NASA Johnson Space Center, Houston, TX Clearance: National Agency Check and Inquiries (NACI) with ability to obtain a Security Clearance Citizenship Requirement: U.S…
Skills: Community management, Platform administration, Member engagement, Technical troubleshooting, Data analysis
Houston, Texas, United States · On-site
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Skills: Breast ultrasound, GYN ultrasound, Transabdominal ultrasound, Transvaginal ultrasound, Diagnostic imaging
Houston, Texas, United States · On-site
At Amegy Bank, people and culture are at the heart of everything we do. We live by the motto of “everyone counts” and recognize the diverse values and experiences each employee brings to our team. We grow when our employ…
Skills: Private banking, Executive banking, Loan processing, Client relationship management, Lending regulations
Houston, Texas, United States · On-site
$18/hr–$20/hr
SRG Stairs of SRG Ventures is an industry leader in bringing custom stairs, blinds, and floors to the residential home market. We are currently hiring for a full-time Warehouse Associate to join our Houston team. This po…
Skills: Inventory management, Forklift operation, Pallet jack operation, Order fulfillment, Safety compliance
Houston, Texas, United States · On-site
$25/hr–$28/hr
Reporting to the Controller, this Accounts Payable Clerk is responsible for timely and accurate processing of vendor invoices, payments, credit card transactions and supporting documentation for private country club. Thi…
Skills: Accounts Payable, Bill.com, Jonas Accounting Software, Invoice Processing, General Ledger
Houston, Texas, United States · On-site
Energy Transfer, a Fortune 50 organization, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America’s energy. We are driven to inspire our employees to cre…
Skills: Veeam Backup and Recovery, Server administration, PowerShell, SQL, SCCM
Turner & TownsendHouston, Texas, United States · On-site
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources…
Skills: Project management, Construction management, Budget management, Stakeholder management, Risk management
Houston, Texas, United States · On-site
SUMMARY OF POSITION AND RESPONSIBILITY: The Omega Machine Operator at Allied Stone is responsible for operating and overseeing Omega stone fabrication machinery to ensure precise cutting, shaping, and finishing of stone …
Skills: Machine operation, Stone fabrication, Technical drawing interpretation, Machine maintenance, Troubleshooting
Houston, Texas, United States · Hybrid
Description Overview Tanaq Environmental, LLC. (Tanaq) delivers environmental engineering, investigation, consulting, and remediation services to local, state, and federal agencies in the areas of hazardous & toxic waste…
Skills: Geologic Investigation, Hydrogeologic Investigation, Soil Sampling, Well Installation Oversight, Aquifer Testing
Houston, Texas, United States · On-site
About the Organization Interfaith Ministries for Greater Houston, now IM Houston, is Greater Houston’s longest-serving interfaith-based social services organization. Originally founded in 1964 as Protestant Chariti…
Skills: Data Entry, Billing, Reporting, Database Management, ServTracker
Houston, Texas, United States · On-site
$105k–$265k/yr
Company Description Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands. At Porsche of West Hous…
Skills: Automotive sales, Customer service, Negotiation, Communication, CRM software
Houston, Texas, United States · On-site
$15/hr–$16/hr
This is a permanent PART-TIME role. The base hours for this position average from 8-14 hours per week across all stores, depending on store size and workload. Additional hours (typically 1–2 hours per week per stor…
Skills: Data collection, Retail scanning, Attention to detail, Time management, Tech savvy
Houston, Texas, United States · On-site
Company Description Porsche of West Houston, A Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned wit…
Skills: Vehicle maintenance, Lot management, Customer assistance, Safety compliance, Driving
Houston, Texas, United States · On-site
Purpose Responsible for leading the Planning function, including demand planning, production planning, material requirements planning, inventory planning, and scheduling activities. The role ensures alignment between cus…
Skills: Demand planning, Production planning, Material requirements planning, Inventory planning, Scheduling
Houston, Texas, United States · On-site
Job Overview: The Inventory-Receiving Lead will coordinate members of the teams in maintaining an accurate count of inventory levels within the facility as well as ensuring that all inbound stock is received and processe…
Skills: Inventory management, Receiving, JDE, Cycle counting, Forklift operation
Houston, Texas, United States · On-site
$13/hr
Serve Up Something Meaningful ? Join Us as a Food Service Worker!Looking for a steady, full-time job where you can make a difference every day? As a Food Service Worker, you?ll help prepare and serve meals to students an…
Skills: Food preparation, Sanitation, Kitchen safety, Inventory management, Customer service
Houston, Texas, United States · Hybrid
What We Are Looking For The Midstream Business Development Manager/Analyst is responsible for identifying, evaluating, and supporting commercial growth opportunities across the Company's midstream asset portfolio. This r…
Skills: Business development, Financial modeling, Market analysis, Commercial negotiations, Project management
Houston, Texas, United States · On-site
$55k–$60k/yr
Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executiv…
Skills: Office management, Facilities administration, Vendor management, Contract negotiation, Administrative support
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The Senior Call Centre Representative will manage incoming calls from patients and referring offices while scheduling appointments and verifying insurance. They will also collaborate with departments to ensure seamless patient care and maintain accurate patient records.
Candidates must have a high school diploma or equivalent and at least 2 years of experience in a call center or customer service role. Proficiency in computer systems and knowledge of HIPAA regulations are required, with healthcare industry experience preferred.
Company Overview:
Mid Cities Oms is a leading oral and maxillofacial practice located in Houston, Texas. We are dedicated to providing our patients with exceptional care and utilizing the latest technology to ensure their comfort and satisfaction. Our team works closely with referring offices and strives to accommodate same-day emergencies. We are currently seeking a Senior Call Centre Representative to join our team and contribute to our mission of providing high-quality patient care.
As a Senior Call Centre Representative, you will be responsible for managing and responding to incoming calls from patients, referring offices, and other stakeholders. You will play a key role in providing a positive and professional experience for all callers and ensuring that their needs are addressed promptly and accurately.
Handle incoming calls and inquiries from patients, referring offices, and other stakeholders in a friendly and professional manner
Schedule appointments, verify insurance, and collect necessary information from patients
Provide accurate information and instructions to callers regarding appointments, procedures, and follow-up care
Assist with managing and updating patient records and files
Collaborate with other departments to ensure seamless patient care and satisfaction
Escalate any urgent or complex issues to the appropriate team member or supervisor
Maintain a high level of customer service and professionalism at all times
Adhere to company policies and procedures, including HIPAA regulations, at all times
High school diploma or equivalent required
Minimum of 2 years of experience in a call center or customer service role
Experience in the healthcare industry preferred
Excellent verbal and written communication skills
Strong customer service and problem-solving skills
Ability to handle a high volume of calls and maintain a professional demeanor
Proficient in using computer systems and software, such as Microsoft Office and electronic medical records
Knowledge of HIPAA regulations and patient privacy laws
Ability to work well in a team environment and collaborate with others effectively
If you are a highly organized, customer-focused individual with experience in a call center or customer service setting, we encourage you to apply for this exciting opportunity to join our team at Mid Cities Oms. We offer a competitive salary, benefits package, and a supportive work environment. Apply now to be a part of our mission to provide exceptional oral and maxillofacial care to our patients.
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