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The Leasing Consultant is responsible for leasing apartment homes by integrating customer service, sales, and marketing skills to meet leasing goals. They must also maintain positive resident satisfaction, manage office organization, and ensure safety compliance across the community.
Candidates are required to have a high school diploma or GED, a valid driver's license, and current automobile insurance. Proven experience in sales and customer service is mandatory, with preference given to those familiar with on-site management operations and Yardi software.
What’s Your Purpose?
What You Will Do
As a Leasing Consultant you will integrate your customer service, sales, and marketing skills to support our mission while leasing our apartment homes to interested customers. Manage your own success by attaining leasing goals and building rapport with customers and residents. Driven, service-minded individuals who enjoy selling a product they believe in will excel in this position.
CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
What Your Day Consists Of
Lease the community
Market the community
Maintain positive resident satisfaction and retention
Maintain general office organization
Communicate with customers, residents, investors, vendors, leadership, and CWS team members
Participate in the CWS Risk Management and Safety Programs
What You Bring To Us
High school diploma or GED (required)
Knowledge of on-site management operations, customer service experience, and Yardi software experience (preferred)
Possess a valid driver’s license and current automobile insurance (required)
Sales and customer service experience (required)
Able to adhere to a set and variable work schedule, including weekends and emergencies as required
Able to establish and maintain effective working relationships
Able to maintain a professional and ethical atmosphere
Able to perform work responsibilities at locations other than “home” property
Able to travel within major metropolitan areas and may be required to attend company functions in other cities
What We Offer
At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees.
We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match. Additional benefits include pet insurance, tuition reimbursement, flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases.
You'll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday—because we believe in taking care of our team both at work and at home.
Work Environment
Work is performed in both office and field environments within residential apartment communities. Position requires frequent interaction with residents, prospective residents,
vendors, and team members in a fast-paced, customer-focused environment and may involve exposure to outdoor weather conditions while conducting property tours and inspections.
Physical Requirements
Requires frequent walking of the apartment community, including model units, vacant apartments, and common areas while conducting tours and assisting residents and prospective residents. Position involves standing, sitting, bending, reaching, climbing stairs, and occasional lifting of up to 25 pounds. Work is performed in both office and outdoor environments with frequent customer interaction.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above statements are intended to describe the general nature and level of work being performed.
Enhancing Lives the CWS Way
Since 1969, CWS has delivered exceptional living experiences for our customers. Over the years, our company has expanded and we’re proud to serve more than 60,000 residents and 800 team members across the country. We believe our success is a product of staying true to who we were at the onset. As a result, our daily actions are designed to deliver on our purpose of “Enhancing Lives the CWS Way.” From the minute you join the CWS family, as a resident or team member, you’ll experience the difference. How? We have a signature style which includes friendly team members, responsive service, well-designed floor plans, unique amenities, and spotless communities. We deliver on this by providing teams with the training they need and the perks, benefits, and balance they cannot live without.
Offices: 9606 N Mopac Expy, Austin, Texas, US · 5001 Spring Valley Rd, Dallas, Texas, US
