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Project Role : Custom Software Engineer
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : ServiceNow IT Operations Management (ITOM)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Custom Software Engineer, a typical day involves leading the design, development, and configuration of software applications. This role requires taking ownership of projects and serving as the main liaison for stakeholders, ensuring smooth communication and alignment throughout the development lifecycle. The position demands proactive problem-solving and coordination with various teams to deliver tailored software solutions that meet business needs and technical requirements.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather and analyze requirements for custom software solutions.
- Assist junior team members by providing guidance and support in technical tasks.
- Continuously evaluate and improve application performance and user experience.
- Document design decisions, configurations, and development processes to maintain knowledge sharing within the team.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Operations Management.
- Strong knowledge of application design principles and software development lifecycle.
- Experience in configuring and customizing ServiceNow modules to meet business requirements.
- Ability to troubleshoot and resolve complex technical issues within IT operations management tools.
- Familiarity with integration techniques and APIs related to ServiceNow platform.
- Good communication skills to effectively collaborate with stakeholders and technical teams.

Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow IT Operations Management.
- This position is based at our Gurugram office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.