Gurgaon, Haryana, India · Remote OK
If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [email protected] subject Workday Candi…
Skills: Quality Assurance, Workforce Planning, Training Program Development, Performance Management, Compliance & Security
Gurgaon, Haryana, India · On-site
Requisition Id: 1726616 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a cult…
Skills: Project Management, Data Analysis, Sales Operations, PMO, Win-Loss Analysis
Gurgaon, Haryana, India · On-site
As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling financial products, and ensuring high standards of service deliv…
Skills: Relationship Management, Business Growth, Cross-selling, Financial Product Sales, Compliance Management
Gurgaon, Haryana, India · On-site
We are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment. The role involves sourcing new customers, managing existing relationships, a…
Skills: Customer Sourcing, Relationship Management, Gold Loan Processing, Interpersonal Skills, Sales
Gurgaon, Haryana, India · On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI …
Skills: New Business Generation, Complex Sales Cycles, C-level Presentation, Sales Forecasting, Cloud Computing
Gurgaon, Haryana, India · Hybrid
Your role will also include overseeing, supervising and reviewing tasks performed by team members to ensure effective execution of work; managing end‑to‑end processes and projects for both internal and external clients w…
Skills: Project Controls, Cost Management, Risk Assessment, Earned Value Management, Scheduling
Gurgaon, Haryana, India · Hybrid
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Presales, Solution Consulting, AI Strategy, Executive Communication, Enterprise Software
Gurgaon, Haryana, India · On-site
Job details Proposed designation Senior Manager Role type Team Contributor – Team Management & Supervisory Role Reporting to Director or above Geo to be supported United Kingdom Work timings 9:00 AM to 5:30 PM IST (Subje…
Skills: Chartered Accountancy, Client Facing, Banking Industry, IT Literacy, Excel
Gurgaon, Haryana, India · Hybrid
Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciti…
Skills: Negotiation, Forecasting, Communication, Account Planning, Strategic Selling
Gurgaon, Haryana, India · On-site
About B S R & Co. LLP B S R & Co. LLP is a member of the B S R & Affiliates network of firms registered with the Institute of Chartered Accountants of India. B S R & Co LLP has its presence in 14 cities in India with ove…
Skills: Indirect Tax, GST Compliance, Tax Advisory, Tax Litigation, Tax Computation
Gurgaon, Haryana, India · On-site
KPMG Resource Centre (KRC) provides audit support services to KPMG firms globally. These services include IT audits, data analytics, engagement support, transaction assurance and ESG, among others. The business supports …
Skills: Audit, Data Analytics, Transaction Assurance, ESG, Client Relationship Management
Gurgaon, Haryana, India · On-site
Company Description Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo (Le Travenues Technology Limited) is a technology company focused on empowering Indian travellers to plan, book and manage their trips across ra…
Skills: Android SDK, Kotlin, Java, MVVM Architecture, Dagger 2
Gurgaon, Haryana, India · On-site
Company Description Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo (Le Travenues Technology Limited) is a technology company focused on empowering Indian travellers to plan, book and manage their trips across ra…
Skills: Swift, SwiftUI, UIKit, CoreLocation, CoreData
Gurgaon, Haryana, India · On-site
POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, a…
Skills: Indian Cuisine, Food Preparation, Kitchen Management, Recipe Adherence, Food Safety
Gurgaon, Haryana, India · On-site
KRAs for the position of Customer Executive are: Develop a network of dealers and distributors in the assigned region and achieve the Sales target assigned to him/her. Use field data for assigned market to identify brand…
Skills: Sales Management, Dealer Network Development, KPI Setting, Team Coaching, Market Analysis
Gurgaon, Haryana, India · Hybrid
The Global New Accounts & Underwriting organization supports the end-to-end underwriting lifecycle for American Express Corporate customers through specialized operational and underwriting support functions. The Corporat…
Skills: Financial Analysis, Commercial Underwriting, Document Management, Financial Statement Validation, Analytical Thinking
Gurgaon, Haryana, India · On-site
We are seeking a dynamic and experienced Platinum Banker to manage and grow relationships with High Net Worth (HNW) clients. The role involves deepening existing relationships and acquiring new ones by offering tailored …
Skills: Relationship Management, High Net Worth Client Management, Trade Finance, Commercial Lending, Investment Products
Gurgaon, Haryana, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Vendor Management, Debt Recovery, Telecalling Strategy, Portfolio Management, Capacity Planning
Gurgaon, Haryana, India · On-site
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore…
Skills: Systems Architecture, Distributed Systems, People Management, Java, Scala
Gurgaon, Haryana, India · On-site
KPMG is currently seeking an Assistant Manager – Learning & Change with a strong background in instructional design and change management for our Consulting practice. The role focuses on designing and delivering integrat…
Skills: Instructional Design, Change Management, Stakeholder Engagement, Adult Learning Methodologies, Rapid Authoring Tools
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Owns quality assurance, workforce planning, and training programs to scale Generative AI data operations. Drives performance, compliance, and process improvements across multiple strategic projects while managing team delivery and client outcomes.
Requires a Bachelor's degree and 2+ years of experience in project/operations delivery focusing on AI data, QA, and workforce planning. Must be proficient in managing global distributed teams and have hands-on experience with generative AI tools.
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Key Responsibilities
Quality Assurance: Monitor QA plans in partnership with Quality team (sampling, audits, acceptance criteria). Track risks of defects, lead corrective actions, and prevent recurrences.
Workforce Planning: Forecast capacity needs; schedule shifts and handoffs; align vendors and internal teams to meet volume and turnaround targets.
Training Programs: Build and deliver training and certification for raters/annotators and coordinators; update materials as guidelines change.
Performance Management: Maintain dashboards for throughput, quality, productivity, and cost; turn data into clear actions for improvement.
Compliance & Security: Ensure policy adherence on data handling, privacy, safety, and platform access; support audits and remediation.
Process Improvement: Standardize SOPs and checklists; remove bottlenecks; pilot small changes that improve speed, quality, or cost.
Stakeholder & Client Support: Join client reviews with the Quality Manager and PMs; explain quality results, risks, and next steps.
Team Development: Coach Coordinators (C2–C3) and Associate PMs (P1) on QA, workflows, and tools; support onboarding and skills growth.
Team Management: Manage employee attendance, conduct individual performance reviews and support contract renewals.
Risk & Change Control: Keep risk/issue logs; manage change requests that impact quality, capacity, or training; escalate high-impact items with options.
Additional Job Details:
Education
Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields
Experience
2+ years in project/operations delivery with hands-on QA and workforce planning (AI data, content review, labeling/annotation, or adjacent domains)
Experience running trainings and coordinating multi-team delivery
Skills
Planning and organization across multiple projects (quality, workforce, and training tracks)
Clear communication with clients and internal partners; confident in reviews and governance forums
Solid use of spreadsheets, PM/task boards, and basic BI; familiarity with ETL concepts is a plus
Practical QA know-how (sampling, audits, acceptance criteria) and continuous-improvement mindset
Capacity planning, scheduling, and vendor coordination
Coaching for C2–C3 Coordinators and P1s; gives day-to-day guidance
Confident escalation and negotiation to resolve risks, issues, and scope questions
Comfortable working with global, distributed teams (intermediate to advanced English)
Additional Qualifications (P1+)
Near-native English with strong writing and editorial skills
Hands-on experience with generative AI tools (text, voice, or video)
Background in QA testing, rubric design, or AI safety/ethics evaluation
Familiarity with data-annotation platforms and model-evaluation tools
Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required)
Able to work independently and manage workflows effectively in a remote environment
Multilingual ability beyond English
Scope & Autonomy (P2 Alignment)
Leads quality, workforce, and training programs across multiple projects; influences delivery outcomes without formal line management
Works independently within scope, budget, compliance, and quality guardrails; escalates exceptions
Shares accountability for client results and team performance with the Quality Manager
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale. Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide.
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