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Lead store operations by managing a high-performance team and ensuring exceptional customer experiences. Drive profitability through effective merchandise management, sales strategies, and operational excellence.
Requires a high school diploma or GED and preferably 2+ years of retail leadership experience. Candidates must have open availability for weekends and holidays and the physical ability to stand for long periods and lift up to 25 lbs.
Position Title(s): Assistant Store Manager and Supervisor
Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.
Why Join Us?
Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts.
Career Growth: We’re committed to your professional development and offer opportunities for career advancement within our growing company.
Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.
Key Responsibilities:
Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
Qualifications:
Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
Tech-Savvy: Proficiency in retail management software and basic computer applications.
Minimum Requirements:
Assistant Store Manager
Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
Minimum standard work week of 5 days.
Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to –School).
Supervisor
Availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
Requires a minimum of 5 days of availability.
Minimum standard of a 30 hour work week.
All Management
Availability on weekends and holidays.
Punctuality and regular attendance consistent with the company’s policies are required for the position.
Must have reliable transportation.
Must speak English clearly in order to converse with customers and effectively supervise staff.
Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
May require the ability to move to different locations within the company's network based on operational needs and career growth.
Physical Demands:
Requires prolonged standing approximately five to 14 hours per day.
During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day.
Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.
Must have good vision, including color differentiation.
The work environment for this position is a moderately noisy retail setting.
Education:
High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience.
The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by law, including for pregnancy and religious practices). Must be at least 18 years or older.
This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.
The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.
Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at [email protected]. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)
Connect Globally. Inspire Locally. Empower Individually.
We are JD Finish Line, a premium retailer providing the latest and most exclusive athletic sneakers, apparel and accessories since 1976. Headquartered in Indianapolis, Indiana with a satellite office in Boulder, Colorado, we have more than 1,000 JD Sports and Finish Line locations within malls, inside Macy’s shops, and as stand alone stores. JD Finish Line’s core values of Customer, People, Winning, Community and Financial Responsibility are exhibited in everything we do. We are committed to inclusion and diversity across our organization and work to include individuals from all walks of life, ensuring everyone belongs and can bring their authentic selves to the JD Finish Line family. We employ more than 14,000 store associates who are experts in style and passionate about sneaker culture. At JD Finish Line, our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger. At JD Finish Line, full-time employees are eligible for perks including medical, dental, vision and life insurance benefits, our wellness/fitness incentive program, 401k matching program and a 30% employee discount. As firm believers in a great work-life balance, salaried employees are offered unlimited Paid Time Off. Hourly employees start by earning a competitive 120 hours of PTO per year. We also grant parents paid maternity/paternity leave. We focus on promoting from within, and have great developmental programs in all functions of the business so that all employees view their position not just as a job, but a life-long career at JD Finish Line, THE PLACE TO GROW. Make sure to check us out at: www.finishline.com, www.jdsports.com and www.macys.com/finishline.
Offices: 3308 North Mitthoeffer Road, Indianapolis, IN 46235, US · 1881 9th Street, 102, Boulder, CO 80302, US
