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Full-time
professional certificate
Variable compensation plans, Tuition discounts, Travel discounts, Wireless service discounts, Employee assistance program, Employee foundation
Posted 88d ago
Apply by Jun 16
~40 hrs/week
Responsibilities
The Clinical Liaison drives nursing center growth by managing patient referrals, overseeing complex transitions, and cultivating relationships with hospital systems. They are responsible for implementing sales and clinical strategies to expand the center's market presence and meet admission targets.
Requirements
The position requires five to seven years of recent clinical experience and a valid driver's license. RN or LPN licensure is preferred but not required unless mandated by state law.
Full job description
Overview
We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.
Responsibilities
The Post-Acute Services Director drives the growth and success of assigned nursing centers by cultivating and leveraging relationships to generate high-quality patient referrals. This position manages complex patient transitions, oversees discharge processes, and establishes relationships within both hospital and non-hospital systems. The Director plays a key role in enhancing efficiency and effectiveness of patient referrals, ensuring smooth transitions, and fostering long-term relationships that support the nursing center’s growth objectives. The Director is also responsible for overseeing the implementation of sales and clinical programming strategies that integrate vertically to sustain and expand the center's market presence.
Position Highlights Lead the patient referral process from review through to acceptance, ensuring that the center is prepared to admit patients smoothly. Utilize the CRM system to ensure proper documentation and smooth clinical handoffs that improve patient outcomes and financial performance. Establish strong relationships with hospital referral sources and key decision-makers, developing 5-10 new contacts per month within the hospital systems and various departments. Cultivate these relationships to build brand loyalty and awareness around the center’s clinical excellence. Understand and effectively communicate the clinical strengths and competencies of the assigned nursing centers, positioning them as a solution to the referral needs of local hospitals. Align the nursing center’s offerings with the needs of hospital systems to drive consistent referral flow. Demonstrate a conversion ratio of 60% or higher for clinically and financially appropriate referrals. Continuously drive quality referrals that lead to conversions, with a focus on achieving upward trends in conversion rates within 90-120 days of hire and during each reporting period thereafter. Develop and sustain a market strategy plan for assigned nursing centers, incorporating data analytics to drive key strategic initiatives. Meet and exceed targeted admissions and sales goals, ensuring at least a 5% increase in patient admissions each reporting period.
Qualifications
RN or LPN licensure preferred, but not required, except where mandated in the state in which employment occurs. Valid driver’s license. Five to seven years of recent clinical experience.
Benefits
Variable compensation plans Tuition, Travel, and Wireless Service Discounts Employee Assistance Program to support mental health Employee Foundation to financially assist through unforeseen hardships Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned
We also offer several voluntary insurances such as: Pet Insurance Term and Whole Life Insurance Short-term Disability Hospital Indemnity Personal Accident Critical Illness Cancer Coverage
Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.
Posted Salary Range
USD $75,000.00 - USD $90,000.00 /Yr.
Related keywords
Clinical LiaisonPost-Acute ServicesNursing CentersPatient ReferralsCRMHealthcareSalesMarketingBusiness DevelopmentRNLPNClinical ExcellenceMarket StrategyData AnalyticsAdmissionsLong-term Care
We improve the lives we touch through the delivery of high-quality healthcare and everyday compassion.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1985
Headquarters
Kennett Square, PA
LinkedIn followers
65,088
Total funding
$395M
As a premier care provider since 1985, Genesis HealthCare is a holding company with subsidiaries that, on a combined basis, provide services to skilled nursing facilities and senior living communities. Genesis also specializes in contract rehabilitation therapy, respiratory therapy, physician services, staffing services, and accountable care.
We care about fostering an environment where our employees, patients, and visitors can be their authentic selves and feel celebrated and welcomed.
We care about fostering an environment where our employees, patients, and visitors can be their authentic selves and feel celebrated and welcomed. By raising awareness about diversity, equity, and inclusion, we aim to enhance teamwork and synergy among staff. Diversity, Equity, and Inclusion (DEI) is part of our organization’s DNA!
Offices: 101 East State Street, Kennett Square, PA 19348, US
Skilled NursingAssisted LivingShortstay CareVentilator CareDialysis CareRespite CarePhysical TherapySpeech TherapyOccupational TherapyPrivate Duty Home Care via Genesis SelectCare