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Full-time
high school, bachelor degree
Comprehensive medical and prescription coverage, Dental and vision plans, On-site fitness center, Health and dependent care reimbursement accounts, Life insurance, Short and long-term disability coverage
Posted 11d ago
~40 hrs/week
Responsibilities
The Regional Vice President of MH Operations oversees a portfolio of manufactured housing communities, focusing on operational performance, sales growth, and financial results. Responsibilities include conducting site inspections, managing budgets, implementing marketing strategies, and ensuring compliance with fair housing laws and safety policies.
Requirements
Candidates must have a Bachelor's degree in Real Estate, Business, Hospitality, or a related field, along with at least 5 years of property management experience. A minimum of 2 years of supervisory experience and a valid driver's license are also required.
Full job description
Overview
The Regional Vice President of MH Operations provides leadership and oversight for a portfolio of manufactured housing communities within an assigned region, driving operational performance, sales growth, and financial results.
Job Duties
Conducts on-site inspections and ensures each community is consistently maintained and groomed to Sun's curb appeal standards. (Essential)
Handles and resolves resident complaints in a timely and professional manner, asks questions to determine the validity of complaints and offers possible solutions consistent with established guidelines. (Essential)
Develops annual occupancy, lease-up and sales projections; implements programs to achieve them. (Essential)
Creates marketing programs with a detailed marketing strategy that includes timetables, roles and responsibilities of team members, and projected expenses; Implements marketing and advertising plans. (Essential)
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
Determines and approves staffing levels of each community in conjunction with budget.
Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations.
Ensures compliance of policies designed to increase team member safety. Completes workers' compensation accident reports and incident reports.
Attends periodic training and product meetings and continues to update knowledge on industry product, services and trends.
Collaborates with sales team members to purchase new and pre-owned home inventory; develops pre-owned home listing and brokerage plan for the portfolio.
Ensures customers and residents receive the highest level of service consistent with Sun's Customer Service philosophy.
Ensures implementation of annual capital improvement program.
Monitors safety, loss and risk management at each community as it relates to property, vehicles and equipment.
Approves the selection of all contractual services for assigned properties.
Creates, submits and accepts total budget responsibility for the annual operating and sales budgets.
Controls income and expense categories of portfolio; approves budgeted expenditures up to $25,000.
Ensures rent is collected by Community Managers at each community on a timely basis.
Reviews monthly property accounting reports and compiles reports as required. Prepares monthly P&L variance explanations.
Ensures internal control practices are adhered to.
Meets with residents, homeowner associations or boards as required and maintains effective communication.
Other duties as assigned.
Requirements
High School Diploma or GED (Required)
Bachelor's Degree in Real Estate, Business, Hospitality, or related field (Required)
5 years in property management experience, including 2 years' supervisory experience (Required)
Demonstrated leadership abilities
Excellent interpersonal and communication skills
Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
Strong organizational skills
Working knowledge of basic accounting principles
Ability to travel frequently with overnight stays
Intermediate computer proficiency including the ability to use the Microsoft Office Suite, email, and internet
Flexibility to respond to community needs during non-business hours
Must have a valid driver's license
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Sun Communities & Sun Outdoors are the nation's premier provider of manufactured home communities and RV resorts. To find out more about what we have to offer, visit a community near you or visit suninc.com.
Our Culture:
We have built our culture around a simple customer service philosophy: The Golden Rule. We treat others the way we want to be treated. Our team is considered one of our most valuable assets, and we ensure we offer a fun and rewarding workplace!
We are committed to the encouragement of personal growth and are pleased to offer opportunities for advancement to qualified individuals. Our formal training programs, on-the-job training activities, and customized development plans help support team members to accomplish their goals.
Accolades:
We’re proud to be consistently recognized as a top workplace by respected third-party organizations across the markets we serve. Honors from publications such as the Detroit Free Press, Great Place to Work®, Crain’s Detroit, the Orlando Sentinel, and the Sarasota Herald-Tribune reflect what matters most to us — a culture built on collaboration, growth, and a strong sense of community. In several cases, we’ve earned this recognition for more than a decade, reinforcing our long-standing commitment to creating an exceptional experience for our team members.
Offices: 27777 Franklin Road, Suite 300, Southfield, MI 48034, US