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Full-time
high school, professional certificate
Paid Time Off, 401k Matching, Employee Discount, Medical Insurance, Dental Insurance, Vision Insurance
Posted 11h ago
~40 hrs/week
Responsibilities
Act as the primary liaison between customers and service technicians to diagnose vehicle issues and schedule repairs. Ensure high customer satisfaction by providing detailed repair explanations and accurate cost estimates.
Requirements
Preferably one year of experience as a Service Advisor in a dealership setting with a high school diploma. Requires strong communication skills and basic knowledge of automotive systems.
Full job description
Description
Service AdvisorJob DescriptionKiefer Kia is a reputable automotive dealership committed to providing top-notch service and vehicles to our valued customers. We take pride in our team of dedicated professionals who strive for excellence in every aspect of our business. As we continue to grow, we are seeking a Service Advisor to join our team and contribute to our ongoing success.
Position Overview: As a Service Advisor at Kiefer Kia, you will play a crucial role in ensuring the satisfaction of our customers by providing exceptional service and guidance throughout their vehicle maintenance and repair journey. You will serve as the liaison between our customers and our skilled service technicians, helping to diagnose issues, schedule appointments, and ensure that vehicles are repaired efficiently and effectively.
Key Responsibilities:
Greet and assist customers in a friendly and professional manner.
Listen to customers' concerns and accurately document vehicle issues.
Provide detailed explanations of recommended repairs and maintenance.
Schedule service appointments and communicate repair timelines.
Coordinate with service technicians to ensure timely completion of repairs.
Prepare and present accurate cost estimates to customers.
Maintain a high level of customer satisfaction through clear and timely communication.
Handle customer inquiries and concerns with empathy and professionalism.
Keep abreast of automotive industry trends and product knowledge.
Qualifications:
1 year of experience as a Service Advisor in an automotive dealership setting is preferred.
Strong communication and interpersonal skills.
Excellent customer service and problem-solving abilities.
Basic knowledge of automotive systems and repairs.
Ability to work in a fast-paced, team-oriented environment.
Proficient computer skills for documenting service details and estimates.
High school diploma or equivalent; additional automotive training or certification is a plus.
Benefits:
Paid time off (PTO) for vacation, personal, and sick days.
Matching contribution to your 401K retirement savings plan.
Employee discount on vehicle purchases, servicing, and parts.
Medical, dental, and vision insurance coverage for you and your eligible dependents.
Life insurance for added peace of mind.
Certified DailyPay partner.
Employee Assistance Program.
If you are a customer-focused individual with a passion for the automotive industry and a desire to excel in a dynamic environment, we encourage you to apply for the Service Advisor position at Kiefer Kia. Help us continue to provide exceptional service to our loyal customers.
The only Kia dealership in Eugene, Oregon, we love to have fun! Our number one goal is to always get people the best deal and to get them what they need. We sell both new and used cars, including Certified Pre-Owned Kias that have passed a major inspection.
Offices: 1810 W. 7th Ave, Eugene, Oregon 97402, US
How many Transportation jobs are open in Eugene, OR right now?
There are currently 158 open transportation positions in Eugene, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Eugene, OR?
Companies currently hiring include Kendall Auto Group, Domino's, Carvana, Lithia & Driveway, Pro-MotionPix, LLC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Eugene, OR?
Yes — 1 of the 158 open transportation positions offer remote or hybrid work (1 remote, 0 hybrid).
How do I apply for Transportation jobs in Eugene, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.