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$9/hr–$14/hr
Part-time
Posted 32d ago
~40 hrs/week
Responsibilities
Deliver exceptional customer service by guiding vehicles through the wash tunnel and managing membership sales and accounts. Maintain the cleanliness, safety, and operational efficiency of the wash and convenience stations.
Requirements
Candidates should be able to perform hands-on maintenance tasks and adhere to professional conduct and uniform standards. Ability to handle customer interactions and sales processes is essential.
Full job description
As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.
Key Responsibilities:
Welcome Station and Sales Performance
Provide excellent customer service with a friendly and professional attitude.
Support sales and membership growth through consistent processes and knowledgeable guidance.
Assist with member sign-ups, changes, and account management.
Follow company policies related to pricing and discounts.
Wash Station Service
Follow safety procedures and maintain a clean, organized wash area.
Assist with vehicle preparation, including identifying preexisting conditions.
Operate wash equipment safely and efficiently.
Communicate effectively with team members and management regarding operational issues.
Convenience Station
Engage with customers professionally to ensure a positive experience and encourage Google reviews.
Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
Stock and organize detail centers to maintain accessibility and inventory accuracy.
Empty trash cans regularly and maintain clean work areas.
Maintain vacuum stations by checking for clogs and emptying canisters.
Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
General Duties
Maintain professional conduct and adhere to uniform standards at all times.
Perform opening and closing duties to ensure smooth operations.
Clean and maintain the tunnel to ensure safety and operational efficiency.
Prepare towels and other necessary materials to support daily operations.
#LI-DNI
Base Pay Range
$9.70 - $14.00
If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.
Related keywords
Car WashMembership SalesCustomer ExperienceVehicle PreparationSite UpkeepOperational EfficiencyAccount ManagementSafety Procedures
Whistle Express is a rapidly growing car wash company built by people who take pride in their work.
Across hundreds of locations, our teams deliver fast, high-quality service that customers trust—every day. We’re focused on creating a consistent experience that’s simple, reliable, and easy for customers to choose.
We believe in showing up for each other, working hard, and doing what we say we’re going to do. That’s how we build strong teams—and strong businesses.
At Whistle, you won’t sit behind a desk all day. You’ll be part of a team, solving problems, moving quickly, and making an impact you can see.
If you’re ready to work, grow, and be part of something bigger, join us.
Offices: Charlotte, North Carolina 28209, US
Service IndustryJanitorial ServiceAutomotiveAutonomous VehiclesCustomer Service