Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Customer service, Data entry, Work order management, Communication, Microsoft Word
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Patient care, Nursing assessment, Medication administration, Diagnostic test evaluation, Care planning
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Patient assessment, Nursing care, Diagnostic test evaluation, Medication administration, Patient care planning
Coral Gables, Florida, United States · On-site
$22/hr–$24/hr
Full-time | On-site | Monday–Friday, daytime business hours Anticipated pay range: $22– $24 per hour The Client Care Coordinator is responsible for supporting the delivery of high-quality care services by coordinating cl…
Skills: Communication, Time management, Problem-solving, Scheduling, Staffing coordination
Coral Gables, Florida, United States · On-site
$13/hr–$18/hr
Job Description: We’re Hiring at Neiman Marcus Coral Gables! Join us for an exciting Hiring Event and take the next step in your career. Location: Shops at Merrick Park, 390 San Lorenzo Avenue, Coral Gables, FL 33146 Dat…
Skills: Customer service, Sales, Luxury fashion, Relationship building, Retail sales
Coral Gables, Florida, United States · On-site
Our Story Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients…
Skills: Property management, Budgeting, Expense control, Preventative maintenance, Tenant relations
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Internal medicine, Primary care, Clinical research, Patient care, Medical education
Coral Gables, Florida, United States · On-site
$140k–$391k/yr
The Principal, Quality Consulting Services serves as a senior client-facing leader responsible for delivering strategic quality and regulatory consulting services to life sciences, medical device, diagnostics, and pharma…
Skills: Regulatory compliance, Quality management systems, Strategic consulting, Business development, FDA regulatory compliance
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Laboratory experiments, Research protocols, Specimen preparation, Tissue culture, Laboratory equipment maintenance
Coral Gables, Florida, United States · On-site
Overview About The Role Acts as the primary advisor for a portfolio of Corporate Banking clients. Develops new business relationships and maintains important revenue-generating client relationships through new business d…
Skills: Commercial Lending, Relationship Management, Business Development, Portfolio Management, Risk Assessment
Coral Gables, Florida, United States · On-site
$16/hr–$21/hr
Sign-On Bonus: Up to $1,000 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and…
Skills: Patient flow coordination, Insurance verification, Revenue cycle operations, Customer service, Interpersonal communication
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Molecular biology, PCR, Cloning, Tissue culture, RNA extraction
Coral Gables, Florida, United States · On-site
POSITION SUMMARY: (Briefly describe the overall purpose of this position - Why does it exist and how does it contribute to the overall organization?) Responsible for the delivery of respiratory care by performing diagnos…
Skills: Respiratory care, Diagnostic procedures, Patient assessment, Airway management, Artificial airway care
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Customer service, Communication, Interpersonal skills, Problem solving, Administrative tasks
Coral Gables, Florida, United States · Remote Solely
$19/hr–$24/hr
Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across …
Skills: Billing, Collections, Appeals, Denial management, ICD-10
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Optics, Ophthalmology, Biomedical engineering, Matlab, Solidworks
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Phlebotomy, Vital signs, EKG, Patient care, Medical asepsis
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Plumbing, Carpentry, Painting, Plastering, Electrical maintenance
Coral Gables, Florida, United States · On-site
$19/hr–$24/hr
Operations Manager Department: Retail Employment Type: Full Time Location: Miami - Merrick Park Compensation: $19.00 - $24.00 / hour Description The Operations Manager is the engine behind the store – the person who make…
Skills: Inventory management, Stockroom operations, Visual merchandising, Shipment processing, Supply management
Coral Gables, Florida, United States · On-site
Description Who We Are: m2e Consulting Engineers is a full-service multi-disciplinary engineering consultancy in South and Central Florida that delivers industry-leading creative and technical services to a variety of cl…
Skills: MEP engineering, Strategic leadership, Project management, P&L management, Team mentoring
Coral Gables, Florida, United States • On-site
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The Facilities Operations Control Representative acts as a liaison to manage facility operations, including dispatching technicians and monitoring alarm systems. They are responsible for processing work orders, maintaining accurate records, and ensuring effective communication during both routine operations and emergency situations.
Candidates must have a high school diploma or equivalent and at least one year of relevant experience in fields such as administration or customer service. Proficiency in Microsoft Office applications and strong organizational and communication skills are required for this role.
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
Customer Service Representative professionals - Take your career to the next level! Join us on September 8, 2026, from 1 pm to 4 pm, for the University of Miami, Facilities Control Rep Virtual Career Fair.
Date: September 8, 2026
Time: 1:00 PM – 4:00 PM
Virtual: Zoom
Work Location: Coral Gables Campus
✅ Meet the hiring manager
✅ Learn about our Competitive salary
✅ Explore our Excellent benefits starting Day 1 of employment
Apply today!
The Facilities Operations Control Representative serves as a liaison to faculty, staff, and facility managers to ensure the safety of facility occupants and guarantee the smooth operations of all facility functions and operations.
Answers phone calls with appropriate greeting, and addresses and resolves issues or transfers to appropriate staff.
Enters, transcribes, records, stores or maintains information in written or electronic form.
Monitors and responds to email requests received through customer service email accounts.
Ensures that alarm notifications received through electronic monitoring, security or email are accurately reported.
Oversees work order control and management.
Distributes office supplies and assists in maintaining uniform inventory.
Generates process and distribute work orders from online requests queue, phone calls, faxes, walk-ins, and emails.
Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
High School diploma or equivalent
Minimum 3 to 5 years of relevant experience
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment.
Skill in data entry with minimal errors.
Ability to accurately prepare and maintain records, files, reports and correspondence.
The Facilities Operations Control Representative serves as a liaison to students, faculty, staff, and Facilities team members to receive reports of facilities-related matters on campus and use various communication methods and the University’s work order management system to dispatch and schedule Facilities technicians to address identified issues.
The more in-depth job duties and responsibilities of the Facilities Operations Control Representative include, but are not limited to:
Answer phone calls from students, faculty and staff and take appropriate action for each call.
Monitor incoming work order requests (online SRO website, departmental email, Microsoft Teams) so to generate work orders through the University’s work order management system and dispatching Facilities technicians to address requests.
Assist in the communication of general maintenance, major repairs, and shutdowns in a timely, effective and efficient manner via various forms of communication, written and orally.
Maintains consistent and effective communication to administration, management, and the field team on day-to-day operations, as well as responding to planned or unplanned issues, utility disruptions, or emergencies.
Monitor alarm systems, such as energy, fire alarm, and lift stations, and ensure appropriate action is taken when alarm notifications are received so to mitigate interruptions to University operations and life-safety issues. Respond to urgent matters and involve mangers, mechanics, and contractors as needed.
Performs quality assurance review or work orders to ensure accuracy in work order components (i.e. work order types, account numbers, comments, status, etc.)
Resolve customer complaints or answer customers' questions regarding Facilities-related matters, including following-up on survey responses.
Serves as a liaison to students, parents, faculty, and staff regarding Facilities-related matters and status of work orders.
Works closely with University-approved contractors (i.e., Environmental Services, elevator maintenance contractor, etc.) to dispatch issues and follow-up on status as needed.
Evaluate and assign proper Access Control levels to online requests for appropriate routing through approval process.
Notify on-call leader and mechanics of after-hour emergencies and communicate timelines for incidents, corrective actions, and resolutions.
Generate and send end of shift reports to inform Facilities team members of activities that transpired throughout the shift.
Supports the creation of the on-call roster and the notification process. Distribute the on-call roster weekly via email and make changes to roster as needed.
Prepare & distribute holiday schedules for Facilities Operations and coordinate appropriate levels of coverage for business continuity.
Participates in departmental meetings and other University initiatives as requested.
Serves as an integral member of the University’s plan for disaster preparation and recovery.
Position is essential personnel. Must be able to perform shift work, to respond to after hour’s emergency call-in, and work in environments out of normal duties as needed.
Other duties as assigned.
High School diploma or equivalent
3 to 5 years of experience in related fields such as: Administrative, Customer Service, Facilities Operations, etc.
Must have proven emphasis on teamwork, cooperation, customer relations and leadership in problem solving.
Knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook. Preferred knowledge of work order management system.
Skills in assessing, organizing, prioritizing, and multi-tasking.
Strong written and verbal communication skills.
Ability to work in a team setting.
Be accountable for all aspects of their role and continuously improve.
Demonstrates the willingness to take initiative and take on work tasks independently.
Strong attention to detail.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Delivering leading-edge patient care by the region’s best doctors, powered by groundbreaking research at The U.
UHealth – University of Miami Health System delivers leading-edge patient care by top-ranked physicians who treat some of the most complex cases. Powered by the Miller School of Medicine’s ground-breaking research and medical education, UHealth is the region’s only academic-based health care system. With a comprehensive network of nearly 40 outpatient facilities, its flagship hospital in the heart of Miami’s Health District, and more than 2,700 physicians and healthcare providers across South Florida, UHealth is a vital component of the community that is leading the next generation of health care. UHealth is home to Bascom Palmer Eye Institute, the No. 1 ranked eye hospital in the nation by U.S. News & World Report, Sylvester Comprehensive Cancer Center, the region’s only NCI-designated cancer center, and Desai Sethi Urology Institute, dedicated to urologic research and discovery, and a neurology and neurosurgery program ranked in the top 25 in the nation. These programs along with 100 other specialties make UHealth a trusted destination for compassionate, research-based care. UHealth is dedicated to continually developing an inclusive and rewarding culture for our talent - including hiring pledges with Military.com, AARP and a growing list of partners. UHealth has been honored on Becker's Healthcare 150 Top Places to Work List, emphasizing our commitment to the well-being and growth of our incredible faculty and staff. We also received the 2024 Platinum Bell Seal Certification by Mental Health America (MHA). The University of Miami was recognized by Forbes as one of the Best Employers for Women in 2023 and 2022. You can learn more about opportunities at UHealth at careers.miami.edu.
Offices: 1400 NW 12th Ave, Miami, Florida 33136, US · 5555 Ponce De Leon Boulevard, Coral Gables, FL 33146, US · 8932 SW 97th Ave, Miami, Florida 33176, US · 8100 SW 10 ST Plantation, Plantation, FL 33324, US · 1150 NW 14th St, Miami, FL 33136, US
