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LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through ou…
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Sr Manager, Engagement (Hurricane Club) | University of Miami
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Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, Paid vacation
Posted 9d ago
~40 hrs/week
Responsibilities
The Senior Manager manages the day-to-day operations and donor engagement for the Hurricane Club, with a specific focus on the Golden Canes Society. They are responsible for planning events, executing membership strategies, and cultivating relationships with high-level donors to drive philanthropic revenue.
Requirements
Candidates must hold a bachelor's degree and possess 3-5 years of experience in athletics, fundraising, or hospitality. Strong organizational and communication skills are required, along with the ability to work evenings and weekends as needed.
Full job description
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
LEGENDS GLOBAL x UNIVERSITY OF MIAMI
The University of Miami and Legends Global (a global premium-experiences company) began a formal marketing-partnership relationship in April 2021 and in December 2023 expanded that relationship into a comprehensive, first-of-its-kind arrangement covering nearly all Hurricane revenue streams — sponsorships/partnerships, ticketing, multimedia rights, merchandise, Watsco Center venue management, fundraising/annual-fund efforts, off-campus retail, and campus-wide marketing assets. The expanded deal places Legends in a central role driving revenue strategy and execution for UM athletics while creating a dedicated team led by the Chief Revenue Officer, Hurricanes Sales & Partnerships.
THE ROLE
The Senior Manager, Engagement of Hurricane Club collaborates on the strategy, operations, donor engagement, and member experience for the Hurricane Club, with a primary focus on managing the Golden Canes Society and cultivating relationships with high-level donors. This position ensures exceptional membership service, benefit fulfillment, events, and engagement while identifying opportunities to grow membership and philanthropic revenue.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Golden Canes Society & Donor Management
Manage the day-to-day operations and member experience of the Golden Canes Society.
Develop and maintain strong relationships with Golden Canes and high-level Hurricane Club donors.
Lead donor stewardship, engagement, retention, renewals, and upgrade efforts.
Coordinate donor communications, recognition, and VIP experiences.
Identify opportunities to increase membership and philanthropic support.
Hurricane Club Operations
Oversee operations for all Hurricane Club membership levels.
Manage fulfillment of membership benefits, gifts, credentials, hospitality, parking, and other member benefits.
Maintain accurate membership records and coordinate with ticketing, development, and internal development teams.
Establish efficient processes to ensure a consistent, high-quality member experience.
Events & Experiences
Plan and execute Hurricane Club and Golden Canes events, receptions, gameday experiences, and donor trips.
Manage event logistics including invitations, RSVPs, guest lists, transportation, catering, staffing, and communications.
Develop new events and VIP experiences that strengthen donor engagement and membership value.
Membership Growth & Strategy
Develop strategies to increase membership, retention, upgrades, and revenue.
Collaborate with marketing and development on membership campaigns and communications.
Identify and implement new membership initiatives, campaigns, and donor engagement opportunities.
Track membership and revenue performance and report results to leadership.
Leadership & Collaboration
Serve as a key representative of the Hurricane Club within Miami Athletics.
Collaborate with development, ticketing, premium sales, marketing, communications, facilities, and other departments.
Represent the Hurricane Club at games, donor events, and University functions.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Strong donor relationship management, communication, and organizational skills.
Experience managing events, membership programs, or high-level clients/donors preferred.
Ability to work evenings, weekends, and athletic events as needed.
EDUCATION / EXPERIENCE
Bachelor's degree required.
3-5 years of experience in athletics, fundraising, membership, premium sales/service, hospitality, events, or related fields.
COMPENSATION
Competitive paycommensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site (Miami, FL)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
ASM Global has joined Legends - uniting two industry leaders to redefine live experiences
Industry
Entertainment
Company size
10,001+ employees
Founded
2019
Headquarters
Los Angeles, California
LinkedIn followers
65,309
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Offices: 800 W Olympic Blvd, 3rd Floor, Los Angeles, California 90015, US · Manchester Arena Victoria Station, Manchester, GB · GPO Box 1040, Brisbane, QLD 4001, AU · Building 08 Premises 416, Dubai Media City, Dubai, AE · R Oscar Freire, 585 – 3º andar, Jardim Paulista, Sao Paulo, 01426-001, BR