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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Project Manager oversees the end-to-end process of opening new shops, from architect selection and design execution to construction workflow and final turnover. This includes managing budgets, coordinating third-party vendors, and ensuring project delivery timing and quality.
Candidates must have a bachelor's degree and at least 5 years of project management experience specifically within a retail construction environment. The role requires proficiency in construction software and the ability to travel up to 40% of the time.
New Shop Opening (NSO) Project Manager
Our Company: Jeni’s Splendid Ice Creams is an American ice cream company dedicated to making better ice creams and bringing people together. Founded in 2002 by James Beard Award-winning ice cream maker Jeni Britton—who introduced a modern, ingredient-driven style of ice cream making that revolutionized the industry, forever changing the way ice cream is made —Jeni’s has emerged over the past two decades as the new standard by which all other ice creams are judged. Today, the creative-led, community-spirited company is a certified B Corporation with 80 scoop shops (and counting), an online shop with nationwide shipping at jenis.com, and distribution in top grocery stores across the country.
Our Mission: Team Jeni's is a nationwide team of people who bring their talent, hustle, guts, resilience and empathy (lots of heart too) to making better ice creams and bringing people together. Working at Jeni's means devotion to service. Serving by caring-about ourselves, each other, our communities, ice creams and customers. We are a force for good!
The Role & Responsibilities:
Note that all of the following responsibilities apply to both Company-owned and Franchise NSOs
Design Process
Architect & engineer (A&E) selection Input
Prescribe document format and content expectations
A&E cost controls
Periodic evaluation of A&E partner teams
Maintain milestone development schedule
Define appropriate cross functional touch points
Lead value engineering efforts
Design Execution
Define A&E and GC project scopes
Ensure A&E deliverable timing
Ensure document quality (drawing reviews)
Award contracts
Validate and approve change orders & work authorizations
Ensure project comms keep pace with schedule
Communicate schedule status internally
Communicate project budget status internally
Balance work loads
Ensure "Bang for Buck" with partners
Ensure project delivery timing, quality, and budget
Site visits to ensure quality and timing expectations
Assemble best in class (BIC) project teams (GC, vendors, A&E)
"Kaizen" all aspects of design and construction
Define scope
Construction Workflow Management
Manage bidding process & comms
Ensure bids are complete and on time
Ensure project awards are in line with project schedules
Update project budget tracking documents
Update milestone tracking documents
Ensure change orders are logged and tracked
Ensure RFI/RFCs are tracked and logged
Ensure submittals are logged and tracked
Coordinate project team meetings
Ensure weekly reporting is complete logged and tracked
Manage invoicing
Manage closeout
3rd Party Coordination
Coordinate schedules with vendors (i.e. Signage, AV, Telecom, etc.)
Manage 3rd party RFP
Manage 3rd party invoicing
Manage 3rd party budget tracking
Turnover Process
Deliver clear turnover expectations
Develop/improve T/O systems and tools through cross functional collaboration
Requirements:
Bachelor’s degree
5 years project management experience within a retail construction environment
Demonstrated experience in creating/managing a portfolio of projects from identification through to project close-out.
Experience managing construction budgets, value engineering conversations and negotiating change orders.
Must be versatile and able to manage multiple projects in various stages at any one time in the life cycle of a project.
Practiced in store development processes, vendor management and client relations.
Highly motivated, creative, detail oriented, and dependable.
Open to learn and accessible to all levels of the organization.
Possess organizational, time management, and troubleshooting competence.
Excellent team player, and capability to work independently.
Superb communication skills – verbal and written.
Ability to multi-task and prioritize program needs with constantly changing priorities
Travel will be required to markets and store sites pre, during and post construction (up to 40% of your time).
Proactive and solution oriented.
Preferred software skills, including but not limited to: Microsoft Office Suite , Google Docs/Sheets/Keep/Slides , Adobe Acrobat &/or Bluebeam Revu
Benefits Offered:
Competitive compensation
Excellent insurance (health, dental, vision)
Paid time off, including sick, vacation, and holiday pay
401k participation and 4% match on 401k contributions after 3 months of employment
A one-month paid sabbatical after 3 years of continuous service
Annual paid day to volunteer for a non-profit organization that matters to you
50% discount at Jeni’s Scoop Shops and online
Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.
Ice creams built from the ground up with superlative ingredients.
Jeni’s Splendid Ice Creams was founded in 2002 by James Beard Award-winning cookbook author Jeni Britton. Britton’s ahead-of-the-trend vision—using whole ingredients and dairy from grass-pastured cows, rather than synthetic flavorings and commodity ice cream mix—coupled with inspired flavors, sparked the artisan ice cream movement more than a decade before it would become a top food trend. Today, Jeni’s is an award winning, certified B Corporation with scoop shops across the country, a thriving direct to consumer business, and distribution in top groceries.
Offices: 401 N. Front Street, Suite 300, Columbus, OH 43215, US
