Columbus, Ohio, United States · On-site
Job Title: Fulfillment Center Team Member Reports To: Warehouse Operations Manager Job Description: Team Jeni’s is looking for Fulfillment Associates to join our dedicated and growing warehouse team in Columbus! Fu…
Skills: Order picking, Order packing, Shipping, Quality control, Warehouse maintenance
Austin, Texas, United States · On-site
$18/hr–$21/hr
In Austin, our Team Jeni's Full Time Team Leaders have the opportunity to earn an average of $21.24 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip averag…
Skills: Leadership, Inventory management, Customer service, Coaching, Delegation
Atlanta, Georgia, United States · On-site
$18/hr–$21/hr
In Atlanta, our Team Jeni's Full Time Team Leaders have the opportunity to earn an average of $21.01 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip avera…
Skills: Team leadership, Inventory management, Customer service, Coaching, Delegation
Atlanta, Georgia, United States · On-site
$18/hr–$21/hr
In Atlanta, our Team Jeni's Full Time Team Leaders have the opportunity to earn an average of $21.01 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip avera…
Skills: Leadership, Inventory Management, Cash Handling, Coaching, Customer Service
Mason, Ohio, United States · On-site
Jeni’s Splendid Ice Creams is searching for a Shopkeeper Apprentice to join our upcoming Mason, OH team. At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop shop…
Skills: Customer service, Accounting, Scheduling, Inventory management, Ordering
Marietta, Georgia, United States · On-site
Jeni’s Splendid Ice Creams is searching for a Shopkeeper Apprentice to join our Church Street team in Marietta! At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our sco…
Skills: Customer Service, Accounting, Scheduling, Inventory Management, Ordering
Alpharetta, Georgia, United States · On-site
Jeni’s Splendid Ice Creams is searching for a Shopkeeper Apprentice to join our Avalon team in Alpharetta! At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop sh…
Skills: Customer Service, Accounting, Scheduling, Inventory Management, Hiring
Lexington, Kentucky, United States · On-site
Jeni’s Splendid Ice Creams is searching for a Shopkeeper to join our upcoming Lexington, Kentucky team. At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop shops…
Skills: Customer Service, Team Leadership, Accounting, Scheduling, Inventory Management
Lexington, Kentucky, United States · On-site
Jeni’s Splendid Ice Creams is searching for a Shopkeeper Apprentice to join our upcoming Lexington, KY team. At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop …
Skills: Customer Service, Accounting, Scheduling, Inventory Management, Hiring
Columbus, Ohio, United States · Hybrid
Weekend Customer Advocate Jeni's Splendid Ice Creams is looking for a weekend Customer Advocate to work Fridays 1p.m.-5p.m., Saturday and Sundays 9 a.m.-5 p.m. The Customer Advocate is the friendly voice on the other end…
Skills: Customer Service, Verbal Communication, Written Communication, Order Management, Conflict Resolution
Nashville, Tennessee, United States · On-site
$17/hr–$18/hr
In Tennessee, our Team Jeni's Ambassadors have the opportunity to earn an average of $18.43 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 …
Skills: Customer Service, Cash Handling, Food Preparation, Cleaning, Communication
Nashville, Tennessee, United States · On-site
$17/hr–$18/hr
In Tennessee, our Team Jeni's Ambassadors have the opportunity to earn an average of $18.43 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 …
Skills: Customer Service, Cash Handling, Food Preparation, Cleaning, Time Management
Pittsburgh, Pennsylvania, United States · On-site
Full-Time Team Leader are full-time employees responsible for leading shifts and performing limited executive functions, including inventory management, deposits, and bank runs. Full Time Team Leader act as coaches and r…
Skills: Team Leadership, Inventory Management, Coaching, Customer Service, Delegation
Columbus, Ohio, United States · On-site
Jeni’s is looking for a highly analytical and detail-oriented Retail Analytics & Forecasting Manager to join our Supply Chain team. This role is responsible for leading the forecasting and demand planning process a…
Skills: Demand Forecasting, S&OP Process, Retail Analytics, Trade Math, Data Analysis
Addison, Texas, United States · On-site
Jeni’s Splendid Ice Creams is searching for a Shopkeeper Apprentice to join our team. At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop shops are at the heart …
Skills: Customer Service, Accounting, Scheduling, Inventory Management, Hiring
Lower Merion Township, Pennsylvania, United States · On-site
Jeni’s Splendid Ice Creams is searching for a Shopkeeper Apprentice to join our Philadelphia Suburban team. At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop s…
Skills: Customer Service, Accounting, Scheduling, Inventory Management, Hiring
Dallas, Texas, United States · On-site
$15/hr–$15/hr
In Dallas, our Team Jeni's Ambassadors have the opportunity to earn an average of $15.25 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 act…
Skills: Customer Service, Cash Handling, Cleaning, Time Management, Communication
Dallas, Texas, United States · On-site
$16/hr–$16/hr
In Dallas, our Team Jeni's Team Leaders have the opportunity to earn an average of $16.25 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 ac…
Skills: Shift Leadership, Customer Service, Cash Management, Interpersonal Skills, Time Management
Dallas, Texas, United States · On-site
$15/hr–$15/hr
In Dallas, our Team Jeni's Ambassadors have the opportunity to earn an average of $15.25 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 act…
Skills: Customer Service, Cash Handling, Cleaning, Communication, Time Management
Dallas, Texas, United States · On-site
$16/hr–$16/hr
In Dallas, our Team Jeni's Team Leaders have the opportunity to earn an average of $16.25 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 ac…
Skills: Shift Leadership, Customer Service, Cash Management, Interpersonal Skills, Time Management
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The Fulfillment Associate is responsible for accurately picking, packing, and shipping ice cream orders while maintaining a clean and organized warehouse. They also perform quality checks, manage inventory, and assist with receiving shipments and food safety compliance.
Candidates must be able to work in a freezer environment, handle dry ice, and safely lift up to 70 lbs. A strong work ethic, self-motivation, and the ability to follow food safety procedures are required.
Job Title: Fulfillment Center Team Member
Reports To: Warehouse Operations Manager
Job Description:
Team Jeni’s is looking for Fulfillment Associates to join our dedicated and growing warehouse team in Columbus! Fulfillment Associates are an integral part of day to day operations that pick, pack & ships ice cream to our customers around the country. This person must have hustle, guts and a strong work ethic!
This position is a full time, first shift position 8am - 4:30pm Monday – Friday with occasional overtime and weekends.
Responsibilities:
Accurately pick and pack merchandise for eCommerce orders (we supply the gear for you to stay warm in our freezer!)
Perform quality checks on outgoing orders
Assist in building of pallets of material for shipping / storage
Help maintain a clean and organized warehouse
Inspect trucks prior to shipping or receiving
Receive ice cream and other items and provide supervisor with paperwork
Occasionally assist in the delivery of ice cream to scoop shops
Occasionally assist in counts and reconciliation of inventory
Comply with food safety policies and procedures
Qualifications:
Must be able to withstand working inside a freezer (our freezer suits will keep you warm!)
Must be able to safely work with dry ice (we provide the training!)
Must be able to bend and safely lift up to 70 lbs
Self-motivation and willingness to learn
Company Summary:
Jeni’s Splendid Ice Creams is a dynamic, Columbus-based nationwide company that prides itself on providing the world’s best ice creams to customers across the country. To facilitate our ever-growing demand, Jeni’s is looking to hire individuals who are excellence-driven, creative, coachable, dependable, willing to learn, and embody our company mantra of Talent, Hustle, and Guts. Jeni’s offers the following employment benefits:
A one-month paid sabbatical after 3 years of continuous service
Excellent medical, dental, vision, and life insurance options
Holidays and paid time off
4% match on 401k contributions after 1 year of employment (for qualifying employees)
Annual paid day to volunteer for a non-profit organization that matters to you
50% discount at Jeni’s Scoop Shops and online
Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.
Ice creams built from the ground up with superlative ingredients.
Jeni’s Splendid Ice Creams was founded in 2002 by James Beard Award-winning cookbook author Jeni Britton. Britton’s ahead-of-the-trend vision—using whole ingredients and dairy from grass-pastured cows, rather than synthetic flavorings and commodity ice cream mix—coupled with inspired flavors, sparked the artisan ice cream movement more than a decade before it would become a top food trend. Today, Jeni’s is an award winning, certified B Corporation with scoop shops across the country, a thriving direct to consumer business, and distribution in top groceries.
Offices: 401 N. Front Street, Suite 300, Columbus, OH 43215, US
Ice creams built from the ground up with superlative ingredients.
Jeni’s Splendid Ice Creams was founded in 2002 by James Beard Award-winning cookbook author Jeni Britton. Britton’s ahead-of-the-trend vision—using whole ingredients and dairy from grass-pastured cows, rather than synthetic flavorings and commodity ice cream mix—coupled with inspired flavors, sparked the artisan ice cream movement more than a decade before it would become a top food trend. Today, Jeni’s is an award winning, certified B Corporation with scoop shops across the country, a thriving direct to consumer business, and distribution in top groceries.
Offices: 401 N. Front Street, Suite 300, Columbus, OH 43215, US
