Addison, Texas, United States · On-site
Jeni’s Splendid Ice Creams is searching for a Shopkeeper Apprentice to join our team. At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop shops are at the heart …
Skills: Customer Service, Accounting, Scheduling, Inventory Management, Hiring
Lower Merion Township, Pennsylvania, United States · On-site
Jeni’s Splendid Ice Creams is searching for a Shopkeeper Apprentice to join our Philadelphia Suburban team. At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop s…
Skills: Customer Service, Accounting, Scheduling, Inventory Management, Hiring
Chagrin Falls, Ohio, United States · On-site
Jeni’s Splendid Ice Creams is searching for a Shopkeeper Apprentice to join our Chagrin Falls team. At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop shops are…
Skills: Customer Service, Accounting, Scheduling, Inventory Management, Ordering
Dallas, Texas, United States · On-site
$15/hr–$15/hr
In Dallas, our Team Jeni's Ambassadors have the opportunity to earn an average of $15.25 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 act…
Skills: Customer Service, Cash Handling, Cleaning, Time Management, Communication
Dallas, Texas, United States · On-site
$16/hr–$16/hr
In Dallas, our Team Jeni's Team Leaders have the opportunity to earn an average of $16.25 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 ac…
Skills: Shift Leadership, Customer Service, Cash Management, Interpersonal Skills, Time Management
Dallas, Texas, United States · On-site
$15/hr–$15/hr
In Dallas, our Team Jeni's Ambassadors have the opportunity to earn an average of $15.25 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 act…
Skills: Customer Service, Cash Handling, Cleaning, Communication, Time Management
Dallas, Texas, United States · On-site
$16/hr–$16/hr
In Dallas, our Team Jeni's Team Leaders have the opportunity to earn an average of $16.25 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 ac…
Skills: Shift Leadership, Customer Service, Cash Management, Interpersonal Skills, Time Management
Addison, Texas, United States · On-site
$15/hr–$15/hr
In Dallas, our Team Jeni's Ambassadors have the opportunity to earn an average of $15.25 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 act…
Skills: Customer Service, Cash Handling, Food Preparation, Cleaning, Time Management
Addison, Texas, United States · On-site
$16/hr–$16/hr
In Dallas, our Team Jeni's Team Leaders have the opportunity to earn an average of $16.25 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 ac…
Skills: Shift Leadership, Customer Service, Cash Management, Interpersonal Skills, Attention To Detail
Addison, Texas, United States · On-site
$16/hr–$16/hr
In Dallas, our Team Jeni's Full Time Team Leaders have the opportunity to earn an average of $16.75 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip averag…
Skills: Leadership, Inventory Management, Cash Handling, Coaching, Customer Service
Atlanta, Georgia, United States · On-site
In ATL, our Team Jeni's Full Time Team Leaders have the opportunity to earn an average of $20.01 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. …
Skills: Shift Leadership, Inventory Management, Cash Handling, Coaching, Customer Service
Brentwood, Tennessee, United States · On-site
$17/hr–$19/hr
In Brentwood, Tennessee, our Team Jeni's Full Time Team Leaders have the opportunity to earn an average of $19.93 per hour!* *This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hou…
Skills: Leadership, Inventory Management, Cash Handling, Coaching, Customer Service
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The Shopkeeper Apprentice manages daily shop operations including accounting, scheduling, and inventory. They are also responsible for all HR functions, including the hiring, training, and performance management of team members.
Candidates should possess a strong work ethic, a team-first mentality, and exceptional organizational skills. They must be proactive problem solvers with a passion for customer service and a desire to grow as a leader.
Jeni’s Splendid Ice Creams is searching for a Shopkeeper Apprentice to join our team.
At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up—where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art.
Shopkeeper Apprentices are full-time employees sharing the same responsibilities as the Shopkeeper including accounting, scheduling, inventory/ordering, and all HR functions (hiring, training, development, and performance management of all team members). This full-time position also involves working variable shifts, including opening shifts, closing shifts, and/or weekend shifts.
Shopkeeper Apprentices report directly into a Shopkeeper and can act as the second-in-command at a full shop or as first-in-command at a low volume/complexity location. Shopkeeper Apprentices undergo ongoing training and development from their Shopkeeper throughout their time in the position to best prepare them to support the shops in their market as well as for success in a future Shopkeeper position.
Qualities of a Shopkeeper Apprentice:
Passionate about customer service and inspires passion in their team
Strong work ethic, good heart, and team-first mentality
Exceptional organizational and time management skills with the ability to prioritize and achieve competing deadlines
Creative, resourceful, and proactive problem solver
Energetic, positive, and skillful communicator
Eagerness to adapt and grow as a leader
Committed to the well-being of their shop team, their community, and the environment around them
Benefits of a Shopkeeper Apprentice:
Competitive salary
Monthly bonus potential for shop performance
Excellent insurance (health, dental, vision, dental)
Paid time off, including sick, vacation, and holiday pay
4% match on 401k contributions after 3 months of employment
A one-month paid sabbatical after 3 years of continuous service
Annual paid day to volunteer for a non-profit organization that matters to you
50% discount at Jeni’s Scoop Shops and online
Career development toward Shopkeeper and beyond
About Jeni’s Splendid Ice Creams:
Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni’s who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore.
Our Shopkeeper Apprentices make a difference in their shop, their community, and in how they lead their team and serve their customers. If this opportunity sounds delicious to you, please apply.
While upholding rigorous safety and cleanliness standards has always been part of how we operate at Jeni's, due to Covid-19 we have added additional measures in our scoop shops to optimally support the safety and health of our employees and customers.
Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.
Ice creams built from the ground up with superlative ingredients.
Jeni’s Splendid Ice Creams was founded in 2002 by James Beard Award-winning cookbook author Jeni Britton. Britton’s ahead-of-the-trend vision—using whole ingredients and dairy from grass-pastured cows, rather than synthetic flavorings and commodity ice cream mix—coupled with inspired flavors, sparked the artisan ice cream movement more than a decade before it would become a top food trend. Today, Jeni’s is an award winning, certified B Corporation with scoop shops across the country, a thriving direct to consumer business, and distribution in top groceries.
Offices: 401 N. Front Street, Suite 300, Columbus, OH 43215, US
Ice creams built from the ground up with superlative ingredients.
Jeni’s Splendid Ice Creams was founded in 2002 by James Beard Award-winning cookbook author Jeni Britton. Britton’s ahead-of-the-trend vision—using whole ingredients and dairy from grass-pastured cows, rather than synthetic flavorings and commodity ice cream mix—coupled with inspired flavors, sparked the artisan ice cream movement more than a decade before it would become a top food trend. Today, Jeni’s is an award winning, certified B Corporation with scoop shops across the country, a thriving direct to consumer business, and distribution in top groceries.
Offices: 401 N. Front Street, Suite 300, Columbus, OH 43215, US
